Quality definition, Other Management

Assignment Help:

Quality definition

The  initial  step  of  project  quality management  is  to  define quality.  The project manager and the team must identify and define the quality standards to be used in the project .The views of the donor, beneficiaries, organisation and all the stakeholders has to be considered before defining quality. In certain  cases  the  organisation  may  have  some  standard  definitions  of quality that can be used by the project.

A key component of quality definition is to identify quality standards which in turn help in identifying key characteristics that will govern project activities and ensure project outcome, acceptance by beneficiaries and donor.

Quality  management  is  the  ability  to  foresee  future  requirements  and prepare actions that will help bring the desired outcomes. The aim is to prevent defects through regulated and controlled process.

Let us now understand the different participants of quality management system (the key players) when we define quality

  • The donor is a source for defining quality; the project manager must communicate with the donor and understand what the donor defines as quality. The donor may have some standards expected from the project and how the project should deliver the expected benefit from the beneficiaries.
  • The beneficiaries are another source of quality definition; the project team has to understand the beneficiaries? perspective of quality. This perspective will be more focused on fitness of use. The outcome of the project should be relevant to current needs of the beneficiaries and result in improving their lives. A questionnaire can be created by the project team that seeks to understand beneficiaries? point of view of quality and project success.
  • Another source for quality is the development organisation which may have its own quality standards that reflect technical and managerial nature of the project.

Developing a quality plan and a quality check list is a part of defining quality. The checklist will be used during project implementation phase to ensure that the project team and other actors are delivering  the project output according  to  the  quality  requirements.  Once  the  quality  standards  and quality characteristics are defined a quality plan is created that describes the following:

  • All the standards relevant to the project are highlighted. Standards have to be followed to comply with the regulatory requirements. The regulatory requirements are set up by the organisation, the donor and external agencies. The local government and professional organisations can be seen as regulators of requirements.
  • The requirements that the products and services must meet in order to satisfy the expectations of the stakeholders.
  • A condition or situation in which the output falls below quality standard.
  • It includes a procedure to ensure quality standards are being followed by all project members.
  • It includes steps to monitor and control quality.
  • The process to make changes to the quality plan and quality standards.

Related Discussions:- Quality definition

Types of reference work - library management, Types of Reference work: ...

Types of Reference work: a) The conservative approach is based on the fact that the users should be instructed on how to use books and libraries rather than on delivery of inf

Need for defining the problem - research topic, NEED FOR DEFINING THE PROBL...

NEED FOR DEFINING THE PROBLEM Problem clearly stated is a problem half solved. A proper definition of research problem will enable you as the researcher to be on the track whe

Cooperative cataloguing, COOPERATIVE CATALOGUING   In cooperative catal...

COOPERATIVE CATALOGUING   In cooperative cataloguing a group of independent libraries share the cataloguing work. Needham says that cooperative cataloguing refers to "a situati

Methods of assessing information needs, Methods of Assessing Information Ne...

Methods of Assessing Information Needs: As mentioned above there are two sets of methods: One used in user studies for analysing verbal behaviour and the other in use studies

Describe hub management process, Question 1 Explain the different methods ...

Question 1 Explain the different methods of internal and external communication Question 2 Explain the three stages of a pickup process Question 3 Explain the diff

Recruitment management system, Project Name : Recruitment Management System...

Project Name : Recruitment Management System, Dubai- HR Role : Managing & Leading the Team Project Plan, scope etc. Involved in Requirement Gathering, Estimation. Architectu

Illustrate the concept of news worthiness, a) Define "news" and illustrate...

a) Define "news" and illustrate the concept of "news worthiness" in the field of PR. b) Describe how PR is distinguished from i. Advertising ii. Marketing iii. Sales pr

Request for quote , Request for Quote  Request for Quote (RFQ), is a st...

Request for Quote  Request for Quote (RFQ), is a standard business process to invite suppliers into a bidding process to bid on specific products or services through Invitation

Advantages of machine readable catalogue, Advantages The machine-reada...

Advantages The machine-readable catalogue performs, all the functions of a library catalogue with greater efficiency and speed than any other form. We shall spell out theseadva

Organizational behaviour, A large unit manufacturing electrical goods which...

A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteei

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd