Quality definition, Other Management

Assignment Help:

Quality definition

The  initial  step  of  project  quality management  is  to  define quality.  The project manager and the team must identify and define the quality standards to be used in the project .The views of the donor, beneficiaries, organisation and all the stakeholders has to be considered before defining quality. In certain  cases  the  organisation  may  have  some  standard  definitions  of quality that can be used by the project.

A key component of quality definition is to identify quality standards which in turn help in identifying key characteristics that will govern project activities and ensure project outcome, acceptance by beneficiaries and donor.

Quality  management  is  the  ability  to  foresee  future  requirements  and prepare actions that will help bring the desired outcomes. The aim is to prevent defects through regulated and controlled process.

Let us now understand the different participants of quality management system (the key players) when we define quality

  • The donor is a source for defining quality; the project manager must communicate with the donor and understand what the donor defines as quality. The donor may have some standards expected from the project and how the project should deliver the expected benefit from the beneficiaries.
  • The beneficiaries are another source of quality definition; the project team has to understand the beneficiaries? perspective of quality. This perspective will be more focused on fitness of use. The outcome of the project should be relevant to current needs of the beneficiaries and result in improving their lives. A questionnaire can be created by the project team that seeks to understand beneficiaries? point of view of quality and project success.
  • Another source for quality is the development organisation which may have its own quality standards that reflect technical and managerial nature of the project.

Developing a quality plan and a quality check list is a part of defining quality. The checklist will be used during project implementation phase to ensure that the project team and other actors are delivering  the project output according  to  the  quality  requirements.  Once  the  quality  standards  and quality characteristics are defined a quality plan is created that describes the following:

  • All the standards relevant to the project are highlighted. Standards have to be followed to comply with the regulatory requirements. The regulatory requirements are set up by the organisation, the donor and external agencies. The local government and professional organisations can be seen as regulators of requirements.
  • The requirements that the products and services must meet in order to satisfy the expectations of the stakeholders.
  • A condition or situation in which the output falls below quality standard.
  • It includes a procedure to ensure quality standards are being followed by all project members.
  • It includes steps to monitor and control quality.
  • The process to make changes to the quality plan and quality standards.

Related Discussions:- Quality definition

Write a long note on the fork method, Question 1 What should an interviewe...

Question 1 What should an interviewee remember before being interviewed? How can a potential interviewee prepare for an interview? Question 2 Discuss the different types o

Principles & practices of management, how will you influence people to stri...

how will you influence people to strive willingly for group objectives in your organization(target based industry)?apply your inerpersonal influence through communiction process to

Working of internet, How Does Internet Work? Let us try to know, some ...

How Does Internet Work? Let us try to know, some of the technicalities relating to the working of Internet. It may be stated that the procedure of Internet's working is associ

Explain non-interest income and non-interest expenses, Question 1 ...

Question 1 Intermediation is the process of linking savers of money with those who are in need of money. Explain the intermediation process of banks. 2 Business lo

Levels of measurement, LEVELS OF MEASUREMENT: Measurement is the proce...

LEVELS OF MEASUREMENT: Measurement is the process  of assigning numbers  to  the variables. Ways  to assign these numbers include counting, ranking and comparing objects or ev

Factors that influence the level of market interest rate, Question 1 Suppo...

Question 1 Supposing you are the CEO of MS Bank Corporation. Your bank is facing interest rate risk, which has affected its operation significantly. Deliberate the factors that i

Procedure for data collection, PROCEDURE FOR DATA COLLECTION: The plan...

PROCEDURE FOR DATA COLLECTION: The planning for research continues till a pilot study is conducted  to  see that the whole research design works. The next step is the stage of

Production and materials management, Explain intermittent and continuous op...

Explain intermittent and continuous operations. Under what type of situation it would be used in automobile industry?

Explain the term public relations, (a) Explain the term Public Relations (P...

(a) Explain the term Public Relations (PR) as per the British Institute of PR and illustrate the relevance and interdependence of i. PR and marketing and ii. PR and adverti

Stacking principles, STACKING PRINCIPLES:   Laws of Library Science (re...

STACKING PRINCIPLES:   Laws of Library Science (refer Unit 2 of Course BLIS-01) give clear guidelines to the ways of organising stack rooms and the arrangement of books on shel

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd