Quality definition, Other Management

Assignment Help:

Quality definition

The  initial  step  of  project  quality management  is  to  define quality.  The project manager and the team must identify and define the quality standards to be used in the project .The views of the donor, beneficiaries, organisation and all the stakeholders has to be considered before defining quality. In certain  cases  the  organisation  may  have  some  standard  definitions  of quality that can be used by the project.

A key component of quality definition is to identify quality standards which in turn help in identifying key characteristics that will govern project activities and ensure project outcome, acceptance by beneficiaries and donor.

Quality  management  is  the  ability  to  foresee  future  requirements  and prepare actions that will help bring the desired outcomes. The aim is to prevent defects through regulated and controlled process.

Let us now understand the different participants of quality management system (the key players) when we define quality

  • The donor is a source for defining quality; the project manager must communicate with the donor and understand what the donor defines as quality. The donor may have some standards expected from the project and how the project should deliver the expected benefit from the beneficiaries.
  • The beneficiaries are another source of quality definition; the project team has to understand the beneficiaries? perspective of quality. This perspective will be more focused on fitness of use. The outcome of the project should be relevant to current needs of the beneficiaries and result in improving their lives. A questionnaire can be created by the project team that seeks to understand beneficiaries? point of view of quality and project success.
  • Another source for quality is the development organisation which may have its own quality standards that reflect technical and managerial nature of the project.

Developing a quality plan and a quality check list is a part of defining quality. The checklist will be used during project implementation phase to ensure that the project team and other actors are delivering  the project output according  to  the  quality  requirements.  Once  the  quality  standards  and quality characteristics are defined a quality plan is created that describes the following:

  • All the standards relevant to the project are highlighted. Standards have to be followed to comply with the regulatory requirements. The regulatory requirements are set up by the organisation, the donor and external agencies. The local government and professional organisations can be seen as regulators of requirements.
  • The requirements that the products and services must meet in order to satisfy the expectations of the stakeholders.
  • A condition or situation in which the output falls below quality standard.
  • It includes a procedure to ensure quality standards are being followed by all project members.
  • It includes steps to monitor and control quality.
  • The process to make changes to the quality plan and quality standards.

Related Discussions:- Quality definition

Explain the relevancy of social networks, Problem (a) Explain the rele...

Problem (a) Explain the relevancy of social networks, social networking, and social media to the practice of public relations. (b) "It "ain't" your aunts or uncles way anym

Outline the characteristics of tourism services, QUESTION 1 (a) Describ...

QUESTION 1 (a) Describe the role of public sector in the development of tourism Industry? (b) Describe the role of private sector in the development of tourism Industry?

Classification work - library classification, Classification Work: Lib...

Classification Work: Library classification is the work of translating the specific subject of a document into an artificial language of ordinal numbers. This will result in a

Creating values for cop, C reating multiple types of value The organis...

C reating multiple types of value The organisations which have taken the steps to cultivate CoP have found that the communities are exceptional among the organisational struct

Steps for force account , Steps for force account  Now that we are awar...

Steps for force account  Now that we are aware of the requirements for force account contracting, let us understand the steps involved in force account contracting:  1.  Est

Million Word Dictionary, What does the word icy has to do with the word rem...

What does the word icy has to do with the word remote?

Meaning and Purpose of Education, What is the meaning and Purpose of Educat...

What is the meaning and Purpose of Education in this age of technological advancement?

The kardex system - , The Kardex System: This system was introduced by...

The Kardex System: This system was introduced by the Remington Rand of India, Ltd. It is a type of visible record system maintained in a steel filing cabinet. Each unit cabine

Sensitivity and appropriateness, Sensitivity and Appropriateness: Sens...

Sensitivity and Appropriateness: Sensitivity  refers  to  the capability  to  detect  changes or differences when they to occur. Often, multimodel measurements  are made becau

Developmental longitudinal and cross sectional survey, Developmental Longi...

Developmental Longitudinal  and Cross Sectional Survey: Suppose, you wish  to  study the  growth and development pattern  of children from birth  tofive years  of age. This  i

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd