Quality definition, Other Management

Assignment Help:

Quality definition

The  initial  step  of  project  quality management  is  to  define quality.  The project manager and the team must identify and define the quality standards to be used in the project .The views of the donor, beneficiaries, organisation and all the stakeholders has to be considered before defining quality. In certain  cases  the  organisation  may  have  some  standard  definitions  of quality that can be used by the project.

A key component of quality definition is to identify quality standards which in turn help in identifying key characteristics that will govern project activities and ensure project outcome, acceptance by beneficiaries and donor.

Quality  management  is  the  ability  to  foresee  future  requirements  and prepare actions that will help bring the desired outcomes. The aim is to prevent defects through regulated and controlled process.

Let us now understand the different participants of quality management system (the key players) when we define quality

  • The donor is a source for defining quality; the project manager must communicate with the donor and understand what the donor defines as quality. The donor may have some standards expected from the project and how the project should deliver the expected benefit from the beneficiaries.
  • The beneficiaries are another source of quality definition; the project team has to understand the beneficiaries? perspective of quality. This perspective will be more focused on fitness of use. The outcome of the project should be relevant to current needs of the beneficiaries and result in improving their lives. A questionnaire can be created by the project team that seeks to understand beneficiaries? point of view of quality and project success.
  • Another source for quality is the development organisation which may have its own quality standards that reflect technical and managerial nature of the project.

Developing a quality plan and a quality check list is a part of defining quality. The checklist will be used during project implementation phase to ensure that the project team and other actors are delivering  the project output according  to  the  quality  requirements.  Once  the  quality  standards  and quality characteristics are defined a quality plan is created that describes the following:

  • All the standards relevant to the project are highlighted. Standards have to be followed to comply with the regulatory requirements. The regulatory requirements are set up by the organisation, the donor and external agencies. The local government and professional organisations can be seen as regulators of requirements.
  • The requirements that the products and services must meet in order to satisfy the expectations of the stakeholders.
  • A condition or situation in which the output falls below quality standard.
  • It includes a procedure to ensure quality standards are being followed by all project members.
  • It includes steps to monitor and control quality.
  • The process to make changes to the quality plan and quality standards.

Related Discussions:- Quality definition

Name catalogue - types of catalogue, Name Catalogue: A name catalogue ...

Name Catalogue: A name catalogue is a variation and extension of an author catalogue. It contains entries for works of an author and also for books written on him. All entries

Publisher casings and paperbacks - library bindings, Publishers' Casings an...

Publishers' Casings and Paperbacks  It is a light straw-board cover, over which an attractive coloured cloth is glued. This casing is attached to the book itself by narrow tap

What are corals and coral reefs, Question 1: (i) What are corals and c...

Question 1: (i) What are corals and coral reefs? (ii) Illustrate with the help of a diagram the schematic representation of a coral polyp. (iii) Marine tourism is growi

Attaching covers and endpapers - binding processes, Attaching Covers: ...

Attaching Covers: Regardless of the sewing method used, the sewn book must be "knocked up"  to be square at head and spine. By hammering along the back edges, the expansion re

Explain incremental models of policy-making, Question 1: (a) Describe t...

Question 1: (a) Describe the concept of "modelling' as applied in educational administration. Analyze this concept with respect to the synoptic and the incremental models of po

Liqudation, describe the conditions for liquidation

describe the conditions for liquidation

Incentives, I ncentives These are rewards given when vendor/contractor...

I ncentives These are rewards given when vendor/contractor exceeds your expectation. Incentives should increase contractor?s profit. Incentives can be categorised as:

Describe the levels of consumer decision making while buying, Question 1 E...

Question 1 Explain the components of learning and also classical conditioning theory in brief Question 2 Briefly discuss the decision-making models(any three) Quest

Online database services, Online Database Services: We shall be referr...

Online Database Services: We shall be referring to online databases. Most of the well-known indexing and abstracting services are now available both in the print form and in t

Outline the organisational and behavioural factors, Question 1: Describ...

Question 1: Describe what is meant by ‘skilled-based', ‘rule-based' and knowledge-based behaviour. Explain in each case how these operating levels can give rise to human error

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd