Quality definition, Other Management

Assignment Help:

Quality definition

The  initial  step  of  project  quality management  is  to  define quality.  The project manager and the team must identify and define the quality standards to be used in the project .The views of the donor, beneficiaries, organisation and all the stakeholders has to be considered before defining quality. In certain  cases  the  organisation  may  have  some  standard  definitions  of quality that can be used by the project.

A key component of quality definition is to identify quality standards which in turn help in identifying key characteristics that will govern project activities and ensure project outcome, acceptance by beneficiaries and donor.

Quality  management  is  the  ability  to  foresee  future  requirements  and prepare actions that will help bring the desired outcomes. The aim is to prevent defects through regulated and controlled process.

Let us now understand the different participants of quality management system (the key players) when we define quality

  • The donor is a source for defining quality; the project manager must communicate with the donor and understand what the donor defines as quality. The donor may have some standards expected from the project and how the project should deliver the expected benefit from the beneficiaries.
  • The beneficiaries are another source of quality definition; the project team has to understand the beneficiaries? perspective of quality. This perspective will be more focused on fitness of use. The outcome of the project should be relevant to current needs of the beneficiaries and result in improving their lives. A questionnaire can be created by the project team that seeks to understand beneficiaries? point of view of quality and project success.
  • Another source for quality is the development organisation which may have its own quality standards that reflect technical and managerial nature of the project.

Developing a quality plan and a quality check list is a part of defining quality. The checklist will be used during project implementation phase to ensure that the project team and other actors are delivering  the project output according  to  the  quality  requirements.  Once  the  quality  standards  and quality characteristics are defined a quality plan is created that describes the following:

  • All the standards relevant to the project are highlighted. Standards have to be followed to comply with the regulatory requirements. The regulatory requirements are set up by the organisation, the donor and external agencies. The local government and professional organisations can be seen as regulators of requirements.
  • The requirements that the products and services must meet in order to satisfy the expectations of the stakeholders.
  • A condition or situation in which the output falls below quality standard.
  • It includes a procedure to ensure quality standards are being followed by all project members.
  • It includes steps to monitor and control quality.
  • The process to make changes to the quality plan and quality standards.

Related Discussions:- Quality definition

Public catalogue -circulation area in library building, Public Catalogue  ...

Public Catalogue  -Circulation Area in library building in library management Public catalogue is the key to the document collection in a library and frequently used by the re

System of quality cost reporting, QUESTION 1 When one considers an ordi...

QUESTION 1 When one considers an ordinary organizational culture alongside a Total Quality Management organizational culture, some clear differences can be identified Based

Literature search, LITERATURE SEARCH: The ultimate objective of any do...

LITERATURE SEARCH: The ultimate objective of any documentation or information activity is to provide the user with the information he needs, to the extent he requires, within

Efficient market hypothesis, QUESTION (a) (i) Discuss the empirical evi...

QUESTION (a) (i) Discuss the empirical evidence in relation to weak form market efficiency (ii) Explain fully how you would conduct a test of semi-strong form of the Efficie

Government publications - selection tools, Government Publications: Go...

Government Publications: Government publications come from  all branches, divisions and levels of government. They embrace the entire universe of information, as  there are ve

Record maintenance in java, Record Maintenance in Java: PROJECT DETAI...

Record Maintenance in Java: PROJECT DETAILS                 Title                 :           Record Maintenance             Client              :           Mansoft

Knowledge , Knowledge  The dictionary definition of knowledge is 'orga...

Knowledge  The dictionary definition of knowledge is 'organised body of information or the comprehension and understanding, consequent on having acquired an organised body of

Ppp needs to satisfy suitable parameters to be acceptable, QUESTION 2 a...

QUESTION 2 a) Due to severe budgetary constraints that is facing the central government, public sector projects are being resorted to on a public-private basis. Explain what is

Identification based trust and calculus based trust, Question 1 Differe...

Question 1 Differentiate between identification based trust and calculus based trust. Question 2 M. Thomas, the Managing Director of a company has recently attended a w

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd