quality control, Operation Management

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How did Jim conclude that the process was not capable based on his first set of samples?

2. Does the second set of samples show anything that the first set didn’t? Explain what and why.
3. Assuming the problem can be found and corrected, what impact do you think this would have on the capability of the process? Compute the potential process capability using the second data set.
4. If small samples can reveal something that large samples might not, why not just take small samples in every situation?

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