Quality characteristics, Other Management

Assignment Help:

Quality characteristics

The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set of characteristics which help in identifying its quality. Let us now discuss some of the characteristics of quality.

  • Functionality: It is a degree to which the equipment performs its intended function. The way the system responds to errors is critical in this characteristic. This is highly important for clinical equipments where minor error could be disastrous.
  • Performance: The performance of product or service should comply with the user needs.
  • Reliability: It is the capability of the product or service to perform as intended under normal conditions without unexpected failure.
  • Relevance: It is the characteristics of a product or service by which it meets the actual needs of the user; it should be applicable, pertinent and appropriate to its intended use.
  • Timeliness: The characteristic of timeliness stipulates that the product or service is delivered in time when it is needed to solve a particular problem and not after the problem is solved. This characteristic is very important for health and emergency relief work.
  • Suitability: Suitability of a product or service is the fitness of its use, its appropriateness and correctness to the intended industry, for example the agricultural equipment has to be designed to perform under conditions the user will use it on.
  • Completeness: The service provided should be complete and include the entire scope of services. For example completeness of a training session includes provision of all materials necessary to build a desired skill or knowledge.
  • Consistency: Services have to be delivered in the same way for all the users. For example blood test has to be done in the same way for every patient.

These quality characteristics are not limited to the service, equipment or material delivered to the end-users, it also applies to the service, equipment or material used by the project staff to deliver the project outputs. This also includes the machinery, computers, tools, vehicles and consulting services the project uses to carry out the activity.


Related Discussions:- Quality characteristics

Periodicals - binding policy for libraries, Periodicals: Now let us di...

Periodicals: Now let us discuss the type of documents that need binding in libraries. Among these, periodicals need to ' be bound for their archival value. Periodicals constit

What are the objectives of fisheries management, Question 1: (a) Descr...

Question 1: (a) Describe any two fishing methods and fish species caught. (b) List ten conditions of a fishing licence issued to a foreign vessel fishing in the EE

History of quality and project management, Brief History of Quality and Pro...

Brief History of Quality and Project Management It would be interesting to track down how the quality movement and the project management approach began and how today they stan

Social structures as a management tool, S ocial structures as a management...

S ocial structures as a management tool An understanding of the type of social structure which can take the responsibility of nurturing the learning, developing the competenci

Punctuated equilibrium model, Punctuated Equilibrium Model Connie ...

Punctuated Equilibrium Model Connie Gersick's model of group development challenges the traditional forming/norming/storming/performing view of group development. The rese

Elements of a strategic design, E l e ments of a strategic design Th...

E l e ments of a strategic design The elements of strategic design are: V i sion: This is the big picture of where the organisation wants to be in the future. This ma

Loss of books - stock verification , Loss of Books - STOCK VERIFICATION  ...

Loss of Books - STOCK VERIFICATION  Loss of Books Loss of books is inevitable in  open  access libraries  wherein the users have the freedom to browse through books, though a

Job description of the deputy estate manage, Question: a. Outline the ...

Question: a. Outline the needs when appointing Security and Domestic staff. b. Prepare the job description of the Deputy Estate Manage including the skills and ethics requ

Sponsorship, Hi, i need to motivate a sponsorship program to exco as part o...

Hi, i need to motivate a sponsorship program to exco as part of my marketing assignment. I have no idea how to do this. Can you help?

Purpose of the integrated management project, The Integrated Management Pro...

The Integrated Management Project is designed to: develop your capability to think and act strategically test your ability to apply the concepts taught and techniques le

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd