Quality characteristics, Other Management

Assignment Help:

Quality characteristics

The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set of characteristics which help in identifying its quality. Let us now discuss some of the characteristics of quality.

  • Functionality: It is a degree to which the equipment performs its intended function. The way the system responds to errors is critical in this characteristic. This is highly important for clinical equipments where minor error could be disastrous.
  • Performance: The performance of product or service should comply with the user needs.
  • Reliability: It is the capability of the product or service to perform as intended under normal conditions without unexpected failure.
  • Relevance: It is the characteristics of a product or service by which it meets the actual needs of the user; it should be applicable, pertinent and appropriate to its intended use.
  • Timeliness: The characteristic of timeliness stipulates that the product or service is delivered in time when it is needed to solve a particular problem and not after the problem is solved. This characteristic is very important for health and emergency relief work.
  • Suitability: Suitability of a product or service is the fitness of its use, its appropriateness and correctness to the intended industry, for example the agricultural equipment has to be designed to perform under conditions the user will use it on.
  • Completeness: The service provided should be complete and include the entire scope of services. For example completeness of a training session includes provision of all materials necessary to build a desired skill or knowledge.
  • Consistency: Services have to be delivered in the same way for all the users. For example blood test has to be done in the same way for every patient.

These quality characteristics are not limited to the service, equipment or material delivered to the end-users, it also applies to the service, equipment or material used by the project staff to deliver the project outputs. This also includes the machinery, computers, tools, vehicles and consulting services the project uses to carry out the activity.


Related Discussions:- Quality characteristics

Purchase order/contract, Purchase Order/Contract  A purchase order/cont...

Purchase Order/Contract  A purchase order/contract is issued to the supplier/contractor. The offer once accepted by the supplier/contractor becomes a legal contract by which th

Perfect binding - library bindings, Perfect binding: The need to find ...

Perfect binding: The need to find a less expensive process for binding paperbacks led to the development of the 'perfect binding' - Considered as the most imperfect. This subs

Notation in classification - library management, Notation: It is well ...

Notation: It is well known that subjects should be arranged in a helpful filiatory sequence on the basis of a scheme of successive characteristics. Further, there is a need to

Charging desk -circulation area in library building, Charging Desk -Circula...

Charging Desk -Circulation Area in library building This is the key functional area of the library and a great deal of  thought should be given to its location, size and shape

Purpose and scope - literature search, PURPOSE AND SCOPE - LITERATURE SEARC...

PURPOSE AND SCOPE - LITERATURE SEARCH: There are many  purposes for  reviewing the literature before  conducting a research study. The most  important one  is:  To  determi

How the production manager would achieve his goal, Question : a) The m...

Question : a) The major concern of a production manager is to determine when to produce and how much to produce. It involves all the processes such as how much to procure, man

Aids to searching in opac, Aids to Searching   Subject searching in OPA...

Aids to Searching   Subject searching in OPAC creates certain problems for the users. Several OPACs have been developed to ease vocabulary selection and aid in searching. When

Bill of materials , Bill of Materials  Bill of Materials (BOM) is an im...

Bill of Materials  Bill of Materials (BOM) is an important document for any project, production before launching or material requirement planning process.  The American Prod

Major issues to consideration during strategy implementation, QUESTION 1 ...

QUESTION 1 Using appropriate examples from the hospitality industry illustrate how a company may benefit from integrative types of strategies QUESTION 2 Before executiv

Developing procedures to facilitate recording, Developing Procedures to Fac...

Developing Procedures to Facilitate Recording: In  order  to have adequate account-of what was observed  during observation  some procedurrecordings should be  followed, eithe

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd