Quality characteristics, Other Management

Assignment Help:

Quality characteristics

The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set of characteristics which help in identifying its quality. Let us now discuss some of the characteristics of quality.

  • Functionality: It is a degree to which the equipment performs its intended function. The way the system responds to errors is critical in this characteristic. This is highly important for clinical equipments where minor error could be disastrous.
  • Performance: The performance of product or service should comply with the user needs.
  • Reliability: It is the capability of the product or service to perform as intended under normal conditions without unexpected failure.
  • Relevance: It is the characteristics of a product or service by which it meets the actual needs of the user; it should be applicable, pertinent and appropriate to its intended use.
  • Timeliness: The characteristic of timeliness stipulates that the product or service is delivered in time when it is needed to solve a particular problem and not after the problem is solved. This characteristic is very important for health and emergency relief work.
  • Suitability: Suitability of a product or service is the fitness of its use, its appropriateness and correctness to the intended industry, for example the agricultural equipment has to be designed to perform under conditions the user will use it on.
  • Completeness: The service provided should be complete and include the entire scope of services. For example completeness of a training session includes provision of all materials necessary to build a desired skill or knowledge.
  • Consistency: Services have to be delivered in the same way for all the users. For example blood test has to be done in the same way for every patient.

These quality characteristics are not limited to the service, equipment or material delivered to the end-users, it also applies to the service, equipment or material used by the project staff to deliver the project outputs. This also includes the machinery, computers, tools, vehicles and consulting services the project uses to carry out the activity.


Related Discussions:- Quality characteristics

Constraints - requirements of resource sharing library netwo, Constraints ...

Constraints There are a number of constraints under which resource sharing networks must operate. Some of these are briefly discussed in this section. Of course, these constra

Stereotype, Stereotype The tendency to judge someone is based on the pe...

Stereotype The tendency to judge someone is based on the perception of the group to which that person belongs. For example I might stereotype him as a "jock" if I know a person

The computer misuses and cybercrimes that are punishable, QUESTION 1 Wh...

QUESTION 1 What are the principles that one should take into consideration when dealing with data protection? QUESTION 2 What are the institutions set up for the protec

BEGE - 101, State the distinguishing features of literature as a mode of la...

State the distinguishing features of literature as a mode of language use by citing examples?

Output of quality planning process, O utput of quality planning process ...

O utput of quality planning process Quality management plan is one of the major outputs of quality planning. It describes how the project management team will implement  the q

Identification of potential risks, Question 1: Using as example an even...

Question 1: Using as example an event or conference and venue of your choice, explain how you would staff this event at this particular venue. Your answer should justify your c

Caselet, critically analyze mr. vincent’s reasoningtion?

critically analyze mr. vincent’s reasoningtion?

Document delivery service, Document Delivery Service:   The primary res...

Document Delivery Service:   The primary responsibility of the library is to provide the user with the texts (we may call them original documents). If the original documents ar

Cd-rom networks, CD-ROM Networks CD-ROM has become an important medium...

CD-ROM Networks CD-ROM has become an important medium for the storage and dissemination of information. Many information products are now available on CD-ROM. CD-ROMs represen

Reference service and literature search, Reference Service and Literature S...

Reference Service and Literature Search  A reference service, according to the A.l.A. Glossary of Library Terms, is "that phase of library work which is directly concerned wit

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd