Quality characteristics, Other Management

Assignment Help:

Quality characteristics

The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set of characteristics which help in identifying its quality. Let us now discuss some of the characteristics of quality.

  • Functionality: It is a degree to which the equipment performs its intended function. The way the system responds to errors is critical in this characteristic. This is highly important for clinical equipments where minor error could be disastrous.
  • Performance: The performance of product or service should comply with the user needs.
  • Reliability: It is the capability of the product or service to perform as intended under normal conditions without unexpected failure.
  • Relevance: It is the characteristics of a product or service by which it meets the actual needs of the user; it should be applicable, pertinent and appropriate to its intended use.
  • Timeliness: The characteristic of timeliness stipulates that the product or service is delivered in time when it is needed to solve a particular problem and not after the problem is solved. This characteristic is very important for health and emergency relief work.
  • Suitability: Suitability of a product or service is the fitness of its use, its appropriateness and correctness to the intended industry, for example the agricultural equipment has to be designed to perform under conditions the user will use it on.
  • Completeness: The service provided should be complete and include the entire scope of services. For example completeness of a training session includes provision of all materials necessary to build a desired skill or knowledge.
  • Consistency: Services have to be delivered in the same way for all the users. For example blood test has to be done in the same way for every patient.

These quality characteristics are not limited to the service, equipment or material delivered to the end-users, it also applies to the service, equipment or material used by the project staff to deliver the project outputs. This also includes the machinery, computers, tools, vehicles and consulting services the project uses to carry out the activity.


Related Discussions:- Quality characteristics

Sustainable issues in Asia, What have been the traditional; strengths and w...

What have been the traditional; strengths and weaknesses for Asian countries in the pursuit of sustainable development and CSR policies?

Introduction of syringe management, The project ‘Syringe Management Plan' i...

The project ‘Syringe Management Plan' is created to protect the community against misplace of syringe that causes accidental needle injury. This project is introduce as there is no

Objectives of resource sharing, Objectives of Resource Sharing   The ob...

Objectives of Resource Sharing   The objectives implied in resource sharing activity are very idealistic in nature. They are mainly aimed at providing convenient access to info

Characteristic of integrated solid waste management, Q. Does fca acquire in...

Q. Does fca acquire into account all characteristic of integrated solid waste management? Yes. FCA is in relation to know all the actions that communities begin in their solid

Problems in selection , Problems in Selection: Periodicals are more im...

Problems in Selection: Periodicals are more important than books for researchers and specialists. They contain more recent information in the form of research papers, news, re

Discuss the significance of world heritage sites, QUESTION World herita...

QUESTION World heritage sites are identified as sites of outstanding global values that should be preserved for all humanity. Sites will be preserved for future generations and

Consulting and indents passing - library administration, Consulting: C...

Consulting: Consulting work can be done at prescribed  intervals or as and when needed for placing an  urgent order. For this purpose, subject lists are typed out from the car

New rector of visionary secondary school, Question: You have just been ...

Question: You have just been appointed as the new rector of Visionary Secondary School with 30 teachers and 400 students. This is your 1 st job as rector and you want to succe

Describe hub management process, Question 1 Explain the different methods ...

Question 1 Explain the different methods of internal and external communication Question 2 Explain the three stages of a pickup process Question 3 Explain the diff

Cobol, Write a COBOL program to accept three subject marks and to display t...

Write a COBOL program to accept three subject marks and to display the total of marks and percentage of marks.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd