Quality characteristics, Other Management

Assignment Help:

Quality characteristics

The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set of characteristics which help in identifying its quality. Let us now discuss some of the characteristics of quality.

  • Functionality: It is a degree to which the equipment performs its intended function. The way the system responds to errors is critical in this characteristic. This is highly important for clinical equipments where minor error could be disastrous.
  • Performance: The performance of product or service should comply with the user needs.
  • Reliability: It is the capability of the product or service to perform as intended under normal conditions without unexpected failure.
  • Relevance: It is the characteristics of a product or service by which it meets the actual needs of the user; it should be applicable, pertinent and appropriate to its intended use.
  • Timeliness: The characteristic of timeliness stipulates that the product or service is delivered in time when it is needed to solve a particular problem and not after the problem is solved. This characteristic is very important for health and emergency relief work.
  • Suitability: Suitability of a product or service is the fitness of its use, its appropriateness and correctness to the intended industry, for example the agricultural equipment has to be designed to perform under conditions the user will use it on.
  • Completeness: The service provided should be complete and include the entire scope of services. For example completeness of a training session includes provision of all materials necessary to build a desired skill or knowledge.
  • Consistency: Services have to be delivered in the same way for all the users. For example blood test has to be done in the same way for every patient.

These quality characteristics are not limited to the service, equipment or material delivered to the end-users, it also applies to the service, equipment or material used by the project staff to deliver the project outputs. This also includes the machinery, computers, tools, vehicles and consulting services the project uses to carry out the activity.


Related Discussions:- Quality characteristics

Discuss in relation to kurt lewin''s model of planned change, Question: ...

Question: (a) Change has become an inevitable feature of organisational life in today's competitive business world. Change can manifest itself in two forms. It can either simpl

Academic benefits for regular education, 1. What instructional technology a...

1. What instructional technology and techniques does research prove are beneficial? Detrimental? 2. Does moving students from single-gender education to co-ed increase student achi

Job description of the deputy estate manage, Question: a. Outline the ...

Question: a. Outline the needs when appointing Security and Domestic staff. b. Prepare the job description of the Deputy Estate Manage including the skills and ethics requ

Appropriate investment of time, 1. What instructional technology and techni...

1. What instructional technology and techniques does research prove are beneficial? Detrimental? 2. Does moving students from single-gender education to co-ed increase student achi

Space allocation utilization and management-library building, Space Allocat...

Space Allocation Utilization and Management of library building in library managenent Library planning constitutes correct estimation  of space required for various activities

Magic bullet theory, Problem 1 Explain how the magic bullet theory two...

Problem 1 Explain how the magic bullet theory two step flow theory and uses and gratifications theory differ in explaining how the mass media influence their audience. Pro

Periodicals selection - library management, PERIODICALS SELECTION: In ...

PERIODICALS SELECTION: In Section 8.2, you have seen that acquisition work includes three distinct phases of activities. Periodicals selection is the fist phase. The selection

Closed loop, . Write a note on tracing a closed loop. What are the ch...

. Write a note on tracing a closed loop. What are the characteristic features of a closed loop?..

Arranging personnel , Arranging Personnel: Planning for periodicals / ...

Arranging Personnel: Planning for periodicals / serials selection should also cover the personnel or human factor. The people involved in the selection process are the librari

Customer marketing interface, five to make a displeased student to patonise...

five to make a displeased student to patonise a school canteen

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd