Quality characteristics, Other Management

Assignment Help:

Quality characteristics

The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set of characteristics which help in identifying its quality. Let us now discuss some of the characteristics of quality.

  • Functionality: It is a degree to which the equipment performs its intended function. The way the system responds to errors is critical in this characteristic. This is highly important for clinical equipments where minor error could be disastrous.
  • Performance: The performance of product or service should comply with the user needs.
  • Reliability: It is the capability of the product or service to perform as intended under normal conditions without unexpected failure.
  • Relevance: It is the characteristics of a product or service by which it meets the actual needs of the user; it should be applicable, pertinent and appropriate to its intended use.
  • Timeliness: The characteristic of timeliness stipulates that the product or service is delivered in time when it is needed to solve a particular problem and not after the problem is solved. This characteristic is very important for health and emergency relief work.
  • Suitability: Suitability of a product or service is the fitness of its use, its appropriateness and correctness to the intended industry, for example the agricultural equipment has to be designed to perform under conditions the user will use it on.
  • Completeness: The service provided should be complete and include the entire scope of services. For example completeness of a training session includes provision of all materials necessary to build a desired skill or knowledge.
  • Consistency: Services have to be delivered in the same way for all the users. For example blood test has to be done in the same way for every patient.

These quality characteristics are not limited to the service, equipment or material delivered to the end-users, it also applies to the service, equipment or material used by the project staff to deliver the project outputs. This also includes the machinery, computers, tools, vehicles and consulting services the project uses to carry out the activity.


Related Discussions:- Quality characteristics

Library journal - library management system, Library Journal: Publish...

Library Journal: Publishes quarterly lists  of scientific,  technical and medical books announced for publication by publishers.  The third category of review  sources is d

Change owner, T he change owner The change owner is the person assigne...

T he change owner The change owner is the person assigned to essentially arrange and then make the approved changes to the system. The change owner is consulted about the foll

Expansion and diversification, Expansion and Diversification: Diversif...

Expansion and Diversification: Diversification was the most important trend for databases during 1975-80. The early success of the Government-funded online experiments and the

Choice of the tps by the consultant firm, Question: A textile manufactu...

Question: A textile manufacturing company would like to implement a system for managing its production. The company does not have any in-house IT staff and has outsourced the c

Explain how sms can be an excellent tool for crm, QUESTION 1 (a) What a...

QUESTION 1 (a) What are the four (4) Ps of the Marketing Mix? (b) Give brief description of each of the above in relation to the internet. (c) Describe how the Internet h

Describe the implementation of new technology, Question 1 Write a short no...

Question 1 Write a short note on technology strategy. Describe in brief about the innovation management Question 2 What is the significance of technology diffusion? What are

Answers Please, Question 1 of 16 4.0 Points Six (6) samples of size five ...

Question 1 of 16 4.0 Points Six (6) samples of size five (5) were used to collect the data presented below: sample number 1 2 3 4 5 6 sample mean (x-bar) 8.0 8.1

Explain aperture-priority automatic mode, Question 1: (a) Using appropr...

Question 1: (a) Using appropriate examples to support your answer, list five types of photography used. (b) Define the term "aperture" (c) Give two uses of an aperture (d

Stock market, assignment on stock market for 10 marks basis

assignment on stock market for 10 marks basis

Change management model, The student selects one of the major theoretical p...

The student selects one of the major theoretical perspectives on change discussed in the course and produces a research paper on the topic.  The objective is to take the topic past

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd