Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
Quality and Reliability & After Sales Service - Operation Strategy
Quality and reliability
The extent to which the customers' expectations are satisfied or exceeded by the product or service, and continue to be satisfied in service. Kwik-Fit, which provides a fast replacement service for car parts at competitive prices, also competes on quality. In its reception areas there is a prominent display of its code of practice and of the company's commitment to go beyond mere customer satisfaction: 'Welcome to Kwik-Fit. Our aim is 100 per cent customer delight'.
After sales service
The effectiveness with which customers queries or complaints are handled. There is significant growth in call centre facilities where answering customer calls within pre determined time frames is measured closely.
Tough Face, a manufacturer of rock-climbing gear, been enjoying steady growth of it very reliable and colourful carabineer products. Using the following sales history, calculate th
SHAYO & Sons is a canning company in Arusha that currently operates two small canning State Mining Corporation (SMC) is establishing a production plan for the current week at its M
Provide an example of a situation when you would use a quantitative data analysis technique. Provide and example of a situation when you would provide a qualitative data analysi
Do you think these primary external organizational considerations are the same across all industries, or do different industries (like manufacturing vs. health care) have different
Suppose the firm in this example considers a second product that has a unit profit of $5 and requires 2 hours for each unit produced. Assume total production capacity remains 40. U
Linear Programming Concept paper. Submit a Linear Programming Concept Paper about the following: • The two types of linear programming discussed. • Five examples of LP applic
People discriminate when prejudice impacts their Answer beliefs. attitudes. intentions. behavior.
On companion website Read Case Study: Inquiring Minds Want to Know 1 Build the management-research question hierarchy. 2 What ethical issues are relevant to this study?
Time Study - Process Design Time study by stopwatch or micro-motion analysis is the original method of work measurement devised by Taylor and his followers, and is still routi
Please answer this question: You work in the supply chain department for a consumer goods company. You have recently expanded globally shipping goods to a nation where it is custom
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +91-977-207-8620
Phone: +91-977-207-8620
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd