Overview of Project Quality Management

The process of ensuring all project activities, that are necessary to plan, design and implement a project are efficient and effective with respect to the objectives, performance and requirements of the stake holder is called Project quality management.

Let  us  now  discuss  the  chief  characteristics  of  project  quality management.

• Project quality management is a continuous process that starts and ends with the project. It is not a separate, individual process that happens at the end of an activity.
• It is not buying the most expensive service or material available in the market. Rather it is buying the product at the right cost.
• It is a part of every project management process.

• It is about preventing and avoiding problems than measuring and fixing poor quality outputs.
• It is important to understand the difference between grade and quality of a product. Grades are additional characteristics or features of a service or material. A product may be of a low grade (few or no extra features) and still be of a good quality (no defects).
• It is not about finding errors after the fact.

• It focuses on improving stakeholder?s satisfaction through continuous and incremental improvement of the quality of material and services.

In a nutshell, Project quality management refers to application of quality processes in all aspects of the project.