Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
Processes and Customer Involvement
Many processes are designed keeping in mind that value is provided by involving the customer in the delivery of the final product. The involvement may range from self service to the customer by deciding the time and place where the service is to be provided.
Self Service : This can be explained with the help of following example for example morning store in Delhi started a new trend in buying groceries by introducing self service. This was a change from the traditional system where the customer gave a list to the grocer who then supplied the items. Morning store found that they not only saved money by not employing people, but also they increased sales due to a high level of impulse buying. Though traditionally self service was meant to save money and thereby provide greater value to the customer, it soon found application for other strategic considerations also.
Product Selection: Business organizations are increasingly attempting to involve their customers in the product design by providing them different options for customization. For example Maruti Udyog limited the premier automobile manufacturer in India in a bid to retain its premier position in the market is offering customization for its basic car model the Maruti 800 even before consumers have demanded it. The customer has been offered a choice of color combinations material and functionality adds- ons. The facility is not only available on new purchases but also available for in use cars so that the company retain the goodwill of its existing customers. This of option has implications both in product as well as process design decisions.
Partnerships: Organizations engage in an active dialogue with customers using new emerging technologies. Customers are increasingly becoming partners in creating value. Customers can now decide the time and location where the service or product is to be delivered. Pricing and billing systems are modified to customer convenience.
What are the processes of producing budgets? The process of producing budgets: • A budget manual is formed to provide instructions, delegate responsibilities, reporting line
Advantages of Rules In addition to the general societal advantage of rules referred to above, the organization and its employees can derive the following benefits from the inst
Question: (a) Back~to~Future International, a recently setup non-profit organization by the students of Fashion & Design Institute, has decided to organize a fashion show. The
Question: (a) Risk has always been an intrinsic part of project management. With increasing market competition, technology, and globalization, risk management is continuously
3. What are some ways to manage a stakeholder relationship closely? Give examples of how you might manage relationships differently based on the unique personalities of different
What du you understand by line balancing
Q. Process of Packaging and labeling of the product? Packaging of biscuits involves both the primary and secondary packets. These primary package should be laminated paper whi
A 28 year old quadriplegic man is admitted to the hospital with pneumonia and severe pressure ulcers. You are the enrolled nurse caring for him and hear him asker the doctor that
TOTAL QUALITY MANAGEMENT: Decision making is an important management process in any organization. Without decision, nothing can be properly planned or accomplished. Decisions
DISCUSS QUALITY PLANNING OUTPUT
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd