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Question 1:
(i) Explain why it is not normally advisable to use the cost plus method in the pricing of rooms for first class hotels.
(ii) Mention and explain four types of room rates applicable to both business and resort hotels.
Question 2:
(i) Mention and explain the functions of the various sections and sub-departments that make the Rooms Division Department.(ii) Discuss the importance of a good communication process for the Rooms Division Department?
Question 3:
(i) Explain the reservations process from the time a reservation is made up to the preparation of the arrival and departure list.(ii) Elaborate on the various stages of the check-in & check-out procedures.
In the early October, Gaetan Ah Kong, the owner of Chez Gaetan catering company, came into the service manager's office beaming. "We got the MUT party", he said enthusiastically wh
Management : The magnitude of maintenance work, like all other work in the library, depends on the size and complexity of the library and the quantum of operations. Decisio
1. Straight Flow Line: The shortest distance between two given points is the straight line. This line provides a guideline for the path to follow. 2. Standardizatio
Passing of Bills: The various jobs involved in the Bill Passing Work are: • Checking • Certifying • Passing • Transmitting A, serious risk involved in
QUESTION 1 Porter's five forces model of competition identifies the main sources of competitive forces and assesses the strength of the forces to help the organization craft be
Filing Classified Entries By classified entries, we mean entries which hear notation; that is, Class Number and Call Number entries. A Subject Catalogue and an Alphabetico-Cl
Question: (a) In what way does e_banking differ from traditional banking in terms of its services they offer? Provide suitable examples where necessary. (b) List and explai
Knowledge The dictionary definition of knowledge is 'organised body of information or the comprehension and understanding, consequent on having acquired an organised body of
Inside and Across Boundaries The Communities of Practice might exist within a business unit or stretch across the divisional boundaries and most of them cross the boundaries be
Miscellaneous Supplies and Equipment -libraray equipment-library management Besides the furniture and equipment enumerated above, a number of items useful for library operatio
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