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Question 1:
(i) Explain why it is not normally advisable to use the cost plus method in the pricing of rooms for first class hotels.
(ii) Mention and explain four types of room rates applicable to both business and resort hotels.
Question 2:
(i) Mention and explain the functions of the various sections and sub-departments that make the Rooms Division Department.(ii) Discuss the importance of a good communication process for the Rooms Division Department?
Question 3:
(i) Explain the reservations process from the time a reservation is made up to the preparation of the arrival and departure list.(ii) Elaborate on the various stages of the check-in & check-out procedures.
PROCEDURES AND ROUTINES: The procedures and routines in the preparation of documents for use arise out of various activities and operations. These can be listed as follows:
Loss of Books - STOCK VERIFICATION Loss of Books Loss of books is inevitable in open access libraries wherein the users have the freedom to browse through books, though a
QUESTION a) List 5 factors affecting productivity b) List 3 factors affecting productivity which are controllable at company's or project level and 2 factors affecting produ
(a) Define the term Public Relations as per the British Institute of PR and explain the relevance and interdependence of i. PR and marketing and ii. PR and advertising.
ALA Rules : American Library Association. ALA Catalog Rules: Author and Title Entries. - Prel 2nd ed. - Chicago: American Library Association, 1941. Within two decades of
Persuasion When communication is your goal often is to persuade the audience to get the message that you are conveying to them. Persuasion is connected to the feasibility of th
Question : (a) Examine how a feasibility study can be used by a Hospitality Manager. (b) Briefly describe what aspects should be considered in a feasibility study. (c) Co
Question: (a) Change has become an inevitable feature of organisational life in today's competitive business world. Change can manifest itself in two forms. It can either simpl
Quantifying Observations: When the behaviours specified have to provide certain measurement then some form of quantification is required. The quantification usually
E l e ments of a strategic design The elements of strategic design are: V i sion: This is the big picture of where the organisation wants to be in the future. This ma
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