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Question 1:
(i) Explain why it is not normally advisable to use the cost plus method in the pricing of rooms for first class hotels.
(ii) Mention and explain four types of room rates applicable to both business and resort hotels.
Question 2:
(i) Mention and explain the functions of the various sections and sub-departments that make the Rooms Division Department.(ii) Discuss the importance of a good communication process for the Rooms Division Department?
Question 3:
(i) Explain the reservations process from the time a reservation is made up to the preparation of the arrival and departure list.(ii) Elaborate on the various stages of the check-in & check-out procedures.
Question 1 Negotiation is a one phase process. Evaluate this statement. Question 2 Mr John, the Managing Director of your institution has come across the term ‘mediati
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Question 1: National and International economic trends tend to have an influence on the demand for the hospitality industry. Discuss six (6) main measures that the hotel sector
Understanding body language Body language implies non verbal communication that involves body movements. What we try to deliver through verbal means may not be similar to the
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STANDARDS AND SPECIFICATIONS -PHYSICAL PLANNING OF LIBRARY-LIBRARY MANAGEMENT In the field of library work, most of the standards or specifications that have evolved over the
1. Carry out the preliminary investigation of the organisation and yourself in relation to it, as follows: a) Give an initial appraisal of the organisation’s aims and preparedness
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Question 1: A contract may provide that in case of some specified breaches mentioned in the contract, the defaulting party should compensate the other party. Discuss the val
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