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Task 1 Read: Chapter 4 of the Core learning material and supporting text chapters on Process Design.
Task 2 Investigate: Consider the operations of your own organisation (or another with which you are familiar) and report on how its operational processes are designed. From your reading of chapter 4 of the Operations Management course notes and other background reading, consider whether or not alternative approaches might lead to improvements in the performance of the organisation.
Task 3 Write: Report
Whilst some account of your organisation's current process design operations will be appropriate, this should not be too lengthy; of more importance are relevant references to the literature, and demonstration of your critical faculties in weighing theory against practice.
Explain your personal writing process. What has worked for you in your effort to produce quality documents? What is your biggest writing challenge?
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