Prepare a short notes on quality function deployment process, Project Management

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Question 1:

Describe the concept of Cost of Quality briefly. What are the components of Cost of Quality?

Concept of Cost of Quality
Benefits
Components of Cost of Quality

Question 2:

Prepare a short notes on Quality Function Deployment process and explain why it is also called "House of Quality".

A Meaning of QFD
Use of QFD
QFD Process
Construction of QFD (House of Quality)

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