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QUESTION 1
Explain each of the following concepts-
(a) PESTEL analysis of the macro-environment
(b) Porter's five forces
(c) Value chain analysis
QUESTION 2
There has been a recent debate as to what goods and services should be provided by the public sector and which ones should be provided by the private sector. There is a growing pressure on the public sector to produce those products highly needed by the public but not provided by the private sector for various reasons. With the population becoming more sophisticated and highly educated, there is more demand for Value for Money for every rupee spent
(a) Using the Public Sector Portfolio Matrix, show how the public sector can make the best decisions on the choice of goods and services to be provided. Give a brief explanation of each quadrant
(b) If you were the Chief Executive Officer of the Mauritius Telecoms, how would you apply the theory from the Public Sector Portfolio Matrix to your organization to give maximum satisfaction to the public? Give a short list of possible goods and services offered by the Mauritius Telecoms that could be classified under each quadrant with justifications
The Malcolm Baldrige National Quality Award The Malcolm Baldrige national Quality Award is the premier award for quality achievements and business excellence in the U
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Power positions in negotiations Power is simply the ability to influence another person or organisation. X has power over Y if X can get Y to do things that directly benefit X
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"Managing is guiding human and physical resources into dynamic organizational units which attain their objectives to the satisfaction of those served and with a high degree of mora
Problem QC is often performed by a team of professionals who use specific techniques. These techniques do vary depending on the intended measurement. Without QC techniques, a c
Question : a) The major concern of a production manager is to determine when to produce and how much to produce. It involves all the processes such as how much to procure, man
Intercultural communication is the method of sending and receiving messages between people whose cultural background leads them to interpret verbal and non-verbal signs differently
QUESTION 1 (a) In many parts of the world, health problems and diseases have been caused by discharging untreated or inadequately treated wastewater. Discuss comprehensively p
Pre-requisites for a Union Catalogue Compilation of a union catalogue is possible only through library cooperation. Any such compilation should be very clear in the beginning
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