Personnel Management Case Study, Business Management

Assignment Help:
Personnel Management Case Study

"Adobe Consulting Services (ACS), a provider of HR software application systems, prides itself on the variety of benefits it offers employees. In addition to healthcare, pension, and vacation benefits, the company also offers an attractive family-friendly benefits package including flexible schedules, child and elder care assistance, counseling services, adoption assistance, and extended parental leave. Unfortunately, in recent months, the company''s progressive work/life policy has experienced a backlash from several employees, as the following case illustrates.
In March 2002, Teresa Wheatly was hired by Adobe as a software accounts manager. With excellent administrative and technical skills, plus four years of experience at Adaptable Software, Adobe''s main competitor, Teresa became a valued addition to the company''s marketing team. As a single mother with two grade-school children, Teresa received permission to take Fridays off. She was also allowed to leave work early or come in late to meet the demands of her children. Teresa is one of eleven software account managers at Adobe.

The problem for Adobe, and particularly Janis Blancero, director of marketing, began in the fall of 2002. On September 15, Dorothy McShee, citing personal reasons - which she refused to discuss - requested a four-day work-week for which she was wiring to take a 20 percent cut in pay. When Dorothy asked for the reduce work schedule, she sarcastically quipped, "I hope I don''t have to have kids to get this time off." On October 3, Juan Batista, a world-class marathon runner, requested a flexible work hours arrangement in order to accommodate his morning and afternoon training schedule, as Juan is registered to run the London, England, marathon in May 2003. Just prior to Juan''s request, Susan Woolf asked for, and was granted, an extended maternity leave to begin after the birth of her first child in December. If these requests were not enough, Blancero has heard comments from senior account managers about how some employees seem to get special privileges, while the managers work long hours that often require them to meet around-the-clock customer demands. Janis has adequate reason to believe that there is hidden tension over the company''s flexible work hours program. Currently, Adobe has no formal policy on flexible schedules. Furthermore, with the company''s growth in business combined with the increasing workload of software account managers and the constant service demands of some customers, Biancero realizes that she simply cannot grant all the time-off requests of her employees.

QUESTIONS

1. Do managers like Janis Blancero face a more complicated decision when evaluating the personal requests of employees versus evaluating employees individual work performance? Explain.

2. a. Should Adobe establish a policy for granting flexible work schedules? Explain.
b. If you answered yes, what might that policy contain?

3. If you were Blancero, how would you resolve this dilemma? Explain. "

Related Discussions:- Personnel Management Case Study

What is break-even point, What is break-even point? Break-even point:...

What is break-even point? Break-even point: Break-even point is the volume of output at that neither a loss is incurred nor a profit is created. The break even analysis c

..greening an organisation, greening an organisation and the effects that m...

greening an organisation and the effects that might affect greening an organisation

When is the 1948s factories act applicable, When is the 1948s factories act...

When is the 1948s factories act applicable? 1948s factories act is applicable to any factory wherein ten or more than ten workers are working. The 1948s factories act has a pro

Benefit of product oriented layout, Benefit of Product Oriented Layout ...

Benefit of Product Oriented Layout Why Product Oriented Layout is more efficient than Process Oriented? Though going for a Product or Process oriented layout depends upon

Quantity of labour required , A decision must be made by managers and human...

A decision must be made by managers and human resource departments concerning the quantity of labour required before recruitment or layoffs will occur. What factors will impact on

Total productive maintenance, Total Production Maintenance is to achieve...

Total Production Maintenance is to achieve maximum profit all employee to minimize maintenance costs. a facility can be kept in good condition only by autonomous action and th

Unit 3 Report, Ask questioYou may use two (2) quotes in your report, each n...

Ask questioYou may use two (2) quotes in your report, each no more than one sentence in length. Ensure your report meets all of the following criteria: A minimum of 700 words– your

Effect of producing varity of small volume products, Effect of producing Va...

Effect of producing Varity of Small Volume Products: As you know that each new variety of products will require new set-ups for all processes involved and hence consume precio

What is the organization, What is the Organization? Meaning of Organi...

What is the Organization? Meaning of Organization: Organization is a structure or mechanism which enables living things to work effectively together. This is described as

Consumer behaviour when making a purchase, Describe briefly the main stages...

Describe briefly the main stages included in the (rational) process of consumer behaviour when making a purchase.   Problem/Need recognition The purchasing process is a pro

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd