Personnel Management Case Study, Business Management

Assignment Help:
Personnel Management Case Study

"Adobe Consulting Services (ACS), a provider of HR software application systems, prides itself on the variety of benefits it offers employees. In addition to healthcare, pension, and vacation benefits, the company also offers an attractive family-friendly benefits package including flexible schedules, child and elder care assistance, counseling services, adoption assistance, and extended parental leave. Unfortunately, in recent months, the company''s progressive work/life policy has experienced a backlash from several employees, as the following case illustrates.
In March 2002, Teresa Wheatly was hired by Adobe as a software accounts manager. With excellent administrative and technical skills, plus four years of experience at Adaptable Software, Adobe''s main competitor, Teresa became a valued addition to the company''s marketing team. As a single mother with two grade-school children, Teresa received permission to take Fridays off. She was also allowed to leave work early or come in late to meet the demands of her children. Teresa is one of eleven software account managers at Adobe.

The problem for Adobe, and particularly Janis Blancero, director of marketing, began in the fall of 2002. On September 15, Dorothy McShee, citing personal reasons - which she refused to discuss - requested a four-day work-week for which she was wiring to take a 20 percent cut in pay. When Dorothy asked for the reduce work schedule, she sarcastically quipped, "I hope I don''t have to have kids to get this time off." On October 3, Juan Batista, a world-class marathon runner, requested a flexible work hours arrangement in order to accommodate his morning and afternoon training schedule, as Juan is registered to run the London, England, marathon in May 2003. Just prior to Juan''s request, Susan Woolf asked for, and was granted, an extended maternity leave to begin after the birth of her first child in December. If these requests were not enough, Blancero has heard comments from senior account managers about how some employees seem to get special privileges, while the managers work long hours that often require them to meet around-the-clock customer demands. Janis has adequate reason to believe that there is hidden tension over the company''s flexible work hours program. Currently, Adobe has no formal policy on flexible schedules. Furthermore, with the company''s growth in business combined with the increasing workload of software account managers and the constant service demands of some customers, Biancero realizes that she simply cannot grant all the time-off requests of her employees.

QUESTIONS

1. Do managers like Janis Blancero face a more complicated decision when evaluating the personal requests of employees versus evaluating employees individual work performance? Explain.

2. a. Should Adobe establish a policy for granting flexible work schedules? Explain.
b. If you answered yes, what might that policy contain?

3. If you were Blancero, how would you resolve this dilemma? Explain. "

Related Discussions:- Personnel Management Case Study

Explain how the group can make better decisions, QUESTION From the birt...

QUESTION From the birth of a group to the death of the group, groups go through many stages of development. One of the most popular descriptions of group development is Tuckman

Develop a process map, Develop a process map for the process a professor mu...

Develop a process map for the process a professor must follow to prepare a multimedia presentation of a concept for students. Developing a multimedia presentation can require va

CON216 - Legal Consideration in Contracting, An inventor developed a new tu...

An inventor developed a new turbofan blade for jet engines. He obtains a patent for the new design and sells all his patent rights to the design to Acme Jet Engine Company. Acme th

Explain the principle of employee involvement, QUESTION 1 (a) Deming st...

QUESTION 1 (a) Deming stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points. QUESTION 2 Identify and e

Project detroit should be pursued as it has the superior npv, b) Based on t...

b) Based on these figures, Project Detroit should be pursued as it has the superior NPV. Even though both projects yield the same absolute amount of net cash flow (each totalling $

Discuss four strategies which can be adopted by businesses, QUESTION 1 ...

QUESTION 1 (a) Businesses are increasingly exposed to scrutiny and criticisms. Discuss four strategies which can be adopted by businesses to respond to these criticisms (b)

Explain the importance of analyzing the personality, Question 1: Explai...

Question 1: Explain the importance of analyzing the personality of an individual in enhancing organizational performance. Question 2: Define organizational culture and

Discuss the rationale for technical analysis, Question 1: (a) With the ...

Question 1: (a) With the use of a diagram describe what is meant by indirect investing. (b) What are mutual funds? (c) The total market value of all stocks of Dodo Investmen

Public administration, POSDCORB it role in the converting a given policy in...

POSDCORB it role in the converting a given policy in useful outcome

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd