Personnel Management Case Study, Business Management

Assignment Help:
Personnel Management Case Study

"Adobe Consulting Services (ACS), a provider of HR software application systems, prides itself on the variety of benefits it offers employees. In addition to healthcare, pension, and vacation benefits, the company also offers an attractive family-friendly benefits package including flexible schedules, child and elder care assistance, counseling services, adoption assistance, and extended parental leave. Unfortunately, in recent months, the company''s progressive work/life policy has experienced a backlash from several employees, as the following case illustrates.
In March 2002, Teresa Wheatly was hired by Adobe as a software accounts manager. With excellent administrative and technical skills, plus four years of experience at Adaptable Software, Adobe''s main competitor, Teresa became a valued addition to the company''s marketing team. As a single mother with two grade-school children, Teresa received permission to take Fridays off. She was also allowed to leave work early or come in late to meet the demands of her children. Teresa is one of eleven software account managers at Adobe.

The problem for Adobe, and particularly Janis Blancero, director of marketing, began in the fall of 2002. On September 15, Dorothy McShee, citing personal reasons - which she refused to discuss - requested a four-day work-week for which she was wiring to take a 20 percent cut in pay. When Dorothy asked for the reduce work schedule, she sarcastically quipped, "I hope I don''t have to have kids to get this time off." On October 3, Juan Batista, a world-class marathon runner, requested a flexible work hours arrangement in order to accommodate his morning and afternoon training schedule, as Juan is registered to run the London, England, marathon in May 2003. Just prior to Juan''s request, Susan Woolf asked for, and was granted, an extended maternity leave to begin after the birth of her first child in December. If these requests were not enough, Blancero has heard comments from senior account managers about how some employees seem to get special privileges, while the managers work long hours that often require them to meet around-the-clock customer demands. Janis has adequate reason to believe that there is hidden tension over the company''s flexible work hours program. Currently, Adobe has no formal policy on flexible schedules. Furthermore, with the company''s growth in business combined with the increasing workload of software account managers and the constant service demands of some customers, Biancero realizes that she simply cannot grant all the time-off requests of her employees.

QUESTIONS

1. Do managers like Janis Blancero face a more complicated decision when evaluating the personal requests of employees versus evaluating employees individual work performance? Explain.

2. a. Should Adobe establish a policy for granting flexible work schedules? Explain.
b. If you answered yes, what might that policy contain?

3. If you were Blancero, how would you resolve this dilemma? Explain. "

Related Discussions:- Personnel Management Case Study

Establish an electronic commerce presence selling videos, QUESTION (a) ...

QUESTION (a) You have decided to buy a new laser printer for your office. Write a short summary of the processes/activities that you must undertake to gather information about

Explain what you understand by the term internal environment, Question : ...

Question : Many business people tend to forget the importance of the internal environment for the success of their organisation. They rather give more importance to the impact

E-bussness, Assuming that you are running the e-business department of an o...

Assuming that you are running the e-business department of an organization, reference to the elements of the Micro and Macro environments of e-business, how are you going to deal w

Business can effectively discharge its social obligations, QUESTION 1 S...

QUESTION 1 Strategic decisions are the essence of strategic management. According to Pears & Robinson, typically, strategic issues have certain dimensions. Write short notes on

Measuring kanban, Measuring Kanban  Two commonly cited methods of measu...

Measuring Kanban  Two commonly cited methods of measuring the performance of a manufacturing process are flow through time and work in progress inventory levels. Flow throug

Reducing balance method and straight line method, Satine Enterprise Ltd. ...

Satine Enterprise Ltd. a) Reducing balance method: Year Depreciation Net Book Value 0 0 $25,000

Explain queuing theory, Explain queuing theory and give examples of the way...

Explain queuing theory and give examples of the ways in which it might benefit a hospital providing services to the public. Service organisations such as hospitals can benefit

Applying Psychology at work, You are a middle manager for a company and are...

You are a middle manager for a company and are planning a training session for your supervisors on effective versus ineffective leadership. You know from past training sessions tha

ERP (SAP).., The process is check-in /drop bag at the airport .i will provi...

The process is check-in /drop bag at the airport .i will provide you with some files about this self-service systems .u need to cover ERP (SAP)

What do you understand by selection, Question 1: "Training is more an i...

Question 1: "Training is more an investment than cost". Discuss. Question 2: (i) What do you understand by "selection"? (ii) Comment on the effectiveness of inter

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd