Personnel Management Case Study, Business Management

Assignment Help:
Personnel Management Case Study

"Adobe Consulting Services (ACS), a provider of HR software application systems, prides itself on the variety of benefits it offers employees. In addition to healthcare, pension, and vacation benefits, the company also offers an attractive family-friendly benefits package including flexible schedules, child and elder care assistance, counseling services, adoption assistance, and extended parental leave. Unfortunately, in recent months, the company''s progressive work/life policy has experienced a backlash from several employees, as the following case illustrates.
In March 2002, Teresa Wheatly was hired by Adobe as a software accounts manager. With excellent administrative and technical skills, plus four years of experience at Adaptable Software, Adobe''s main competitor, Teresa became a valued addition to the company''s marketing team. As a single mother with two grade-school children, Teresa received permission to take Fridays off. She was also allowed to leave work early or come in late to meet the demands of her children. Teresa is one of eleven software account managers at Adobe.

The problem for Adobe, and particularly Janis Blancero, director of marketing, began in the fall of 2002. On September 15, Dorothy McShee, citing personal reasons - which she refused to discuss - requested a four-day work-week for which she was wiring to take a 20 percent cut in pay. When Dorothy asked for the reduce work schedule, she sarcastically quipped, "I hope I don''t have to have kids to get this time off." On October 3, Juan Batista, a world-class marathon runner, requested a flexible work hours arrangement in order to accommodate his morning and afternoon training schedule, as Juan is registered to run the London, England, marathon in May 2003. Just prior to Juan''s request, Susan Woolf asked for, and was granted, an extended maternity leave to begin after the birth of her first child in December. If these requests were not enough, Blancero has heard comments from senior account managers about how some employees seem to get special privileges, while the managers work long hours that often require them to meet around-the-clock customer demands. Janis has adequate reason to believe that there is hidden tension over the company''s flexible work hours program. Currently, Adobe has no formal policy on flexible schedules. Furthermore, with the company''s growth in business combined with the increasing workload of software account managers and the constant service demands of some customers, Biancero realizes that she simply cannot grant all the time-off requests of her employees.

QUESTIONS

1. Do managers like Janis Blancero face a more complicated decision when evaluating the personal requests of employees versus evaluating employees individual work performance? Explain.

2. a. Should Adobe establish a policy for granting flexible work schedules? Explain.
b. If you answered yes, what might that policy contain?

3. If you were Blancero, how would you resolve this dilemma? Explain. "

Related Discussions:- Personnel Management Case Study

Business environment-socialism & communism, A summary of the important fact...

A summary of the important facts in the article EXPLAIN/RELATE THE ARTICLE TO ANY OF THE THREE BELOW: 1) Business environment (technological, social, global, economic, poli

Autocratic leadership, Autocratic leadership: The autocratic leadershi...

Autocratic leadership: The autocratic leadership styles authorize nurse manager to make verdict unaccompanied with no participation of others. Managers own entire ability and

Describe ebay activities, Question: A firm's connected activities are d...

Question: A firm's connected activities are defined as those activities that the firm must perform in order to deliver its customer value. A firm's strategy is said to be sound

Define the term marketing concept in briefly, Define the term marketing con...

Define the term marketing concept in briefly. The marketing concept is a management orientation which holds that the key task of the organisation is to find out the needs, want

How can a retail bank deal with liquidity risk, QUESTION 1 Discuss the ...

QUESTION 1 Discuss the main components and functions of the financial system making reference to Rodrigues Island. Suggest measures which could be implemented to develop the fi

What is line balancing, What is Line Balancing? Explain briefly. Line...

What is Line Balancing? Explain briefly. Line Balancing: It means balancing the line among the product lines or assembly lines. This aims at grouping facilities and work

Weaknesses of eoq formula, Weaknesses of EOQ Formula 1. Erratic Usa...

Weaknesses of EOQ Formula 1. Erratic Usages : The formula we have used assume that the usage of materials is both predictable and evenly distributed. When this is not t

Monthly maintenance programme, Daily maintenance for every facility is n...

Daily maintenance for every facility is not advisable as it would be quite expensive and time consuming. Hence according to the requirements and importance of the machi

Short-term financing, Discuss the three approaches to short-term financing ...

Discuss the three approaches to short-term financing with relevant examples

Explain about the term leadership in brief, Explain about the term leadersh...

Explain about the term leadership in brief. Leadership: It is the process of influencing a group into an exact situation at specified point of time and in an exact set of

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd