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1. Name some performance dimensions more common in service than manufacturing operations.
Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter.
Frame relay is a technology that does no error control. If a frame arrives garbled, it is dropped and frame relay does not inform the transmitter. Is this a reasonable approach?
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I have an excel assignment for the SPC, so I want to know if you could do it and how much will it cost?
SERVQUAL Model - Consumption of Service Products In later publications PZB, having analysed their data using factor analysis, reduced the original ten dimensions to the follow
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Generate and discuss examples of problems and opportunities that have inspired change in business today
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