Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Explain database systems design implementation management, It says that the...

It says that there is guided sulotions available for Database Systems Design Implementation Management i bought the Ebook but i cant find it, can someone tell me where i can find t

Explain objective of value stream mapping is to improve data, 1) Bill of ma...

1) Bill of material errors can cause serious problems for MRP system calculations of dependant demands 2) No matter what forecasting technique is used, the probability of a prod

Explain successful multichannel strategy, Assess the extent to which Staple...

Assess the extent to which Staples has developed a successful multichannel strategy. What factors have contributed to its success?

Explain what are average weekly total costs, Given the following data for a...

Given the following data for a particular inventory item: Usage 500 units/week Ordering $40 per order Carrying Cost $.01 per unit per week Lead Time 3 weeks Price $.50 per unit a.

Explain how many pounds of pepperoni would you order, Charlie's Pizza order...

Charlie's Pizza orders all of its pepperoni, olives, anchovies, and mozzarella cheese to be shipped directly from Italy. An American distributor stops by every eight weeks to take

Explain career progression of individual, Explain career progression of ind...

Explain career progression of individual and performance appraisal. Performance Appraisal and Individual's Career Progressio: Performance appraisals assist in unearthing

Describe new technologies, "New Technologies" Please respond to the followi...

"New Technologies" Please respond to the following: •Analyze the recent applications of electronic data interchange in the health care field and determine which is the most promisi

Explain which event was the labor productivity higher, A catering company p...

A catering company prepared and served 300 meals at an anniversary celebration last week using eight workers. The week before, six workers prepared and served 20 meals at a weedin

Explain assemble a computer mouse, You have been asked to set up an assembl...

You have been asked to set up an assembly line to assemble a computer mouse. The precedence network is shown below; task times in minutes are given in parentheses. There are 480 mi

Forecasting, managerial decision modeling with spreadsheets 2nd Canadian ed...

managerial decision modeling with spreadsheets 2nd Canadian edition end of chapter 12 solution

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd