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Performance Assessment, Counselling and Coaching:
Performance assessment is a systematic evaluation of an individual employee's job-related strengths and weaknesses. The assessment of performance has to be done against accepted standards.
The substance of performance assessment is that all work in a library/information centre is to conform in content, form and amount -to some preset standards. The purpose of this exercise is to lead to improved performance, awards/rewards/incentives for best performances, etc. Persons who need proper guidance and advise to improve their output and quality also have to be identified and that ordered new area/intensive has to be planned and given.
The general aim is to find avenues to improve the overall performance of all employees. Such evaluation is useful to identify areas of intensive training to be given to those who need such improvement facilities. It is easy to condemn an employee for his/her poor performance but no one is unfit for every work. It is the supervisor's responsibility and duty to see where that person would fit best if he/she is given proper guidance, training and motivation.
Communication: A communication system in an oraganisation serves to supplement and complement training programmes for staff. Together these two provide the synergetic effec
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