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QUESTION 1
(i) Outline the importance of good body language at work.
(ii) Elaborate on its importance while dealing with clients. Answer with examples.
QUESTION 2
Explain how to resolve interpersonal conflicts during counselling. Support your answer with examples.
QUESTION 3
(i) What are the different types of listening that you should take into consideration while counselling?
(ii) Elaborate on the ten fundamental guidelines of effective listening skill.
Setting Different Levels and Recorder point : Just to avoid the chances of over and under investment as well as running short of an item during the course of production m
Implementation of TQM Implementation of TQM is not an easy task as it requires a total change in organizational culture shifting of responsibility to management and
discuss three approaches to the short-term finance problem and provide relevant examples for each
QUESTION 1 Planning is important for the success of an organization. Yet several organisations are reluctant to be involved in the planning process. Discuss the validity of thi
How is the lead time determined? Lead Time comprises: a. Time to procedure the enquiries and to put the order b. Time to deliver the command to the supplier c. Tim
A data switch company specialises in the production of switches that can be used to link several personal computers to a shared printer. The company manufactures a low-cost manuall
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What are the important terms of the 1948s factories act? Important Terms of the Act: (1) Factory: A place wherein ten or more persons are working and in which a manufact
Question 1: (a) Explain the purpose and relevance of a business plan within the hospitality sector. (b) Discuss the importance and role of market research within business pl
Is leadership essential to the development of ethical decision making in modern organisations?
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