User Account

All Pages

Organizational Behaviour, Other Management

Assignment Help:
Case let 1
M/s. ABC Ltd is a medium-sized engineering company producing a large-range of product lines
according to customer requirements. It has earned a good reputation as a quick and reliable supplier to its
customers because of which its volume of business kept on increasing. However, over the past one year,
the Managing Director of the company has been receiving customer complaints due to delays in dispatch
of products and at times the company has to pay substantial penalty for not meeting the schedule in time.
The Managing Director convened an urgent meeting of various functional managers to discuss the issue.
The marketing manager questioned the arbitrary manner of giving priority to products in manufacturing
line, causing delays in wanted products and over-stocking of products which are not required
immediately. Production Control Manager complained that he does not have adequate staff to plan and
control the production function; and whatever little planning he does, is generally overlooked by shop
floor manager. Shop floor managers complained of unrealistic planning, excessive machine breakdowns,
power failure, and shortage of materials for scheduled products because of which it is impossible to stick
to the schedule. Maintenance manager says that he does not get important spares required for equipmentmaintenance
because of which he cannot repair machines at a faster rate. Inventory control manager says
that on one hand the company often accuses him of carrying too much stock and on other hand people are
grumbling over shortages. Fed up by mutual mud-slinging, the Managing Director decided to appoint
you, a bright management consultant with training in business management to suggest ways and means to
put his “house in order”.
Questions
1. How would you examine if there is any merit in the remarks of various functional managers?
2. What, in your opinion, could be the reasons for different Managerial thinking in this case?
3. How would you design a system of getting correct information about job status to identify delays
quickly?
4. What would you suggest to promote co-ordinate interaction of various people to meet the
scheduled dates?
Examination Paper Semester I: Organizational Behaviour
IIBM Institute of Business Management
Case let 2
Rajender Kumar was a production worker at competent Motors Limited (CML) which made components
and accessories for the automotive industry. He had worked at CML for almost seven years as a welder,
along with fifteen other men in the plant. All had received training in welding both on the job and through
company sponsored external programmes. They had friendly relations and got along very well with one
another. They played Volleyball in the playground regularly before retiring to the quarters allotted by the
company. They work together in the company canteen, cutting Jokes on each other and making fun of
everyone who dared to step into their privacy during lunch hour. Most of the fellows had been there for
some length of time, except for two men who had joined the ranks only two months back. Rajender was
generally considered to be the leader of the group, so it was no surprise that when the foreman of the new
was transferred and his job was posted, Rajender applied for the job and got it.
There were only four other applicants for the job, two from mechanical section and two from outside,
when there was a formal announcement of the appointment on a Friday afternoon, everyone in the group
congratulated Rajender. They literally carried him on their shoulders, and bought him snacks and
celebrated. On Monday morning, Rajender joined duty as Foreman. It was company practice for all
foremen to wear blue jacket and a white shirt. Each man’s coat had his name badge sewn onto the left
side pocket. The company had given two pairs to Rajender. He was proud to wear the coat to work on
Monday. People who saw him from a distance went up to him and admired the new blue coat. There was
a lot of kidding around calling Rajender as ‘Hero’, ‘Raja Babu’ and ‘Officer’ etc. One of the guys went
back to his locker and returned with a long brush and acted as though he were removing dust particles on
the new coat. After about five minutes of horseplay, all the men went back to work. Rajender went to his
office to familiarize himself with the new job and environment. At noon, all the men broke for Lunch and
went to the canteen to eat and take a break as usual. Rajender was busy when they left but followed after
them a few minutes later. He bought the food coupon, took the snacks and tea and turned to face the open
canteen. On the left-side corner of the room was his old work group; on the right-hand side of the canteen
sat the other entire foreman in the plant—all in their smart blue coats.
At that point of time, silence descended on the canteen. Both groups looked at Rajender anxiously,
waiting to see which group he would choose to eat with.
Questions
1. Whom do you think Rajender will eat with? Why?
2. If you were one of the other foremen, what could you do to make Rajinder’s transition easier?

Related Discussions:- Organizational Behaviour

Differentiate between malicious and non-malicious threats, Problem: a) ...

Problem: a) Authentication is the mechanism whereby a system securely identifies their users. Authentication system provides answers to the following questions: - Who is t

Cd-rom networks, CD-ROM Networks CD-ROM has become an important medium...

CD-ROM Networks CD-ROM has become an important medium for the storage and dissemination of information. Many information products are now available on CD-ROM. CD-ROMs represen

What is the required rate of return on the project, QUESTION a. The ris...

QUESTION a. The risk free rate is 10 percent and the expected return on the market portfolio is 14 percent. A firm considers a project that is expected to have a beta of 1.3, w

Maintenance work and management, MAINTENANCE WORK AND MANAGEMENT: Of a...

MAINTENANCE WORK AND MANAGEMENT: Of all the functions in a library, the maintenance  work is the least discussed in professional literature. However, the importance of mainten

Entry - definition, What is an Entry? An entry is a record of informat...

What is an Entry? An entry is a record of information for a specific purpose. This information is entered into a ' kind of a record. Suppose you have the habit of recording in

Steps in developing a questionnaire, Steps in Developing a Questionnaire or...

Steps in Developing a Questionnaire or  Interview  Schedule: a)  Preliminary Decisions:  Decide  on  the form that the schedule will take  e.g. structured, unstructure

Differentiate between planned change and unplanned change, Question: Fo...

Question: Forces for change exist in the external and the internal environments of the organisation. (a) Differentiate between planned change and unplanned change. (b)

Discuss the characteristics of each of types of change, Question 1: "Jo...

Question 1: "John Kotter (1996), developed an eight-step model of organisational change, designed to help transform organizations and then anchor the new behaviours, systems, a

Physical form of library catalogues, PHYSICAL FORM OF LIBRARY CATALOGUES: ...

PHYSICAL FORM OF LIBRARY CATALOGUES: Over a period of time, library experts have tried to develop different physical forms of library catalogue, such as, bound register form,

Statistical process control, Problem QC is often performed by a team of...

Problem QC is often performed by a team of professionals who use specific techniques. These techniques do vary depending on the intended measurement. Without QC techniques, a c

Write Your Message!

Captcha
Order Assignment

Featured Services

Order Now

Popular Subjects

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +91-977-207-8620

Phone: +91-977-207-8620

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd