Order winning and order qualifying criteria, Operation Management

Assignment Help:

1. What you think might be the order winning and order qualifying criteria for: McDonald's, Southwest Airlines and a university?

Answer:

OQC OWC

McDonald's Availability, Speed of service,

right type of food, perceived value for money,

low cost cleanliness

Southwest Airlines Availability, Value for money,

convenience, dependability,

speed reliability

A university Range of courses, Accessibility,

accessibility, reputation,

reputation cost

Performance measures would be focused on the OWC. For instance in McDonald's we could measure speed of service. We could also benchmark our selling price against all local competition.

Related Discussions:- Order winning and order qualifying criteria

Explain about the managing inventory, Q. Explain about the managing invento...

Q. Explain about the managing inventory. Managing inventory (stock): Retailers buy stock or inventory and sell that to customers; that manufacturers buy raw material and ele

Explain why organizational restructuring is needed, Matrix structures allow...

Matrix structures allow for workers to be shared on multiple projects and at a lower than usual cost. Answer To be shared on multiple projects and at a lower than usual cost

Explain distinction between feasibility and acceptability, Remind yourself ...

Remind yourself of the distinction between feasibility, acceptability and vulnerability discussed. Evaluate both technologies using these criteria.

Calculate annual breakeven number of meals, The restaurant would serve dinn...

The restaurant would serve dinner Tuesday through Saturday. Brian has noticed a restaurant for lease. The restaurant has seven tables, each of which can seat four. Tables can be mo

What are the disadvantages of lean production, What are the disadvantages o...

What are the disadvantages of lean production? Disadvantages of lean production are as illustrated below: • Incessant cost of investment within retraining displaced or reass

Explain what is the current state of hrm, What is the current state of HRM-...

What is the current state of HRM-r related technologies in your organization? What are organizational leaders' positions as they relate to using HRM-r related technologies (for

Make a scope statement for a coffee shop, Prepare a scope statement for a c...

Prepare a scope statement for a coffee shop. Remember to be tangible, measurable, and specific. The components: Project Objective, Deliverables, Milestones, Technical Requirements,

Explain bruce wayne routinely participates in activities, Bruce Wayne routi...

Bruce Wayne routinely participates in activities such as skydiving, rock climbing and bungy jumping. His employer told him to stop the activities or they would cancel his health in

Customisation - customers needs for a product, Customisation - Customers Ne...

Customisation - Customers Needs For a Product The ability of the operations system to tailor its outputs to meet special requirements of customers. Vision Express has taken a

Rank order clustering(roc), .what is rank order clustering(roc)

.what is rank order clustering(roc)

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages