Order winning and order qualifying criteria, Operation Management

Assignment Help:

1. What you think might be the order winning and order qualifying criteria for: McDonald's, Southwest Airlines and a university?

Answer:

OQC OWC

McDonald's Availability, Speed of service,

right type of food, perceived value for money,

low cost cleanliness

Southwest Airlines Availability, Value for money,

convenience, dependability,

speed reliability

A university Range of courses, Accessibility,

accessibility, reputation,

reputation cost

Performance measures would be focused on the OWC. For instance in McDonald's we could measure speed of service. We could also benchmark our selling price against all local competition.

Related Discussions:- Order winning and order qualifying criteria

Explain the ten commandments of america culture, Go toto gmi.org and search...

Go toto gmi.org and search for "The Ten Commandments of America Culture." The list presents ten sayings that represent commonly accepted American cultural values. Think about how t

Explain the terms dependent demand and independent demand, Question: (a...

Question: (a) With reference to examples you are familiar with, explain the terms dependent demand and independent demand. (b) Materials requirement planning is a techniq

Explain make some kind of investment, After watching the video on Stony fie...

After watching the video on Stony field Farm answer this question: The responsible thing to do is to identify and examine every potential for doing good and make some kind of inves

Determine the order winning criteria for organisation, 1. What are the orde...

1. What are the order winning criteria for this organisation? Where does the company sit in Schmenner's Service-Process matrix and can you detect the adoption of the principles und

Assignment, Hierarchical planning in operations/production management and t...

Hierarchical planning in operations/production management and types of time frames in each hierarchy

Explain the legal environment of hrm includes eeo, The Legal environment of...

The Legal environment of HRM includes EEO, Affirmative Action, and Americans with Disabilities Act. Discuss each explaining significance.

Explain democracy of goods, The concept of the "democracy of goods" means w...

The concept of the "democracy of goods" means what? 1. Fill in the blanks: By Mistake, someone left spaces unfilled in the status report below. a. Please complete the report

Explain google''s efforts in corporate strategy, Write a report to Terry Be...

Write a report to Terry Bell: Review Google's values and mission. Provide your assessment of whether the company's overall operations and strategy are aligned to support those valu

Opm, Transformation process

Transformation process

Explain primary responsibility for productivity, Productivity should be a c...

Productivity should be a concern of every business organization. a. How is productivity defined? b. How are productivity measures used? c. What part of the organization has primary

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages