Order losers - operations strategy, Operation Management

Assignment Help:

Order Losers - Operations Strategy

These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders. 

Here is a list of possible customer buying criteria which may be qualifying or even winning criteria: 

Price 

  • Perceived quality
  • Clarity of documentation
  • Speed of quotation
  • Availability performance

 

Product or service characteristics 

  • After sales support
  • Volume flexibility
  • Stability of continuing customer support
  • Delivery

Related Discussions:- Order losers - operations strategy

Variations in volume, Variations in Volume, Variety and Flexibility - Opera...

Variations in Volume, Variety and Flexibility - Operations Function  A classification which is of particular significance for the various issues considered in this course, re

Explain what is its default risk premium, The real risk-free rate, r*, is 2...

The real risk-free rate, r*, is 2.5%. Inflation is expected to average 2.8% a year for the next 4 years, after which time inflation is expected to average 3.75% a year. Assume that

Describe corporate strategy and ethical issues, Discuss corporate strategy ...

Discuss corporate strategy and ethical issues surrounding a human resource strategy cantered around hiring software engineers on work visas at equivalent salaries or sourcing engin

Explain nnon-monetary motivation, Explain nNon-monetary motivation. No...

Explain nNon-monetary motivation. Non-monetary Motivation: The following are several of the techniques of providing motivation that are non-monetary in nature:- (i) Pra

Explain how can efficiency of purchasing processes, How can efficiency of p...

How can efficiency of purchasing processes be improved?

Describe why firms conduct marketing research, Why do successful firms cond...

Why do successful firms conduct marketing research for their product and services?

Hungarian method, How is the Hungarian method applied for obtaining a solut...

How is the Hungarian method applied for obtaining a solution if the matrix is rectangular

Explain what center of gravity coordinates, Todd's Video, am major video re...

Todd's Video, am major video rental and TV sales chain headquartered in New Orleans, is about to open its first outlet in Mobile, Alabama, and wants to select a site that will plac

Operational layout , Put Simply, operational layout is about deciding where...

Put Simply, operational layout is about deciding where to put all the facilities, machines, equipment and the staff with in the operation. For an organization of you choice discuss

Devise a regression equation or predict the profitability, Consider the tab...

Consider the table below. This time, the historical profitability of eight locations is listed in the table. Devise a regression equation and predict the profitability of a new sit

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd