Order losers - operations strategy, Operation Management

Assignment Help:

Order Losers - Operations Strategy

These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders. 

Here is a list of possible customer buying criteria which may be qualifying or even winning criteria: 

Price 

  • Perceived quality
  • Clarity of documentation
  • Speed of quotation
  • Availability performance

 

Product or service characteristics 

  • After sales support
  • Volume flexibility
  • Stability of continuing customer support
  • Delivery

Related Discussions:- Order losers - operations strategy

Heterogeneity and intangibility of service products, Heterogeneity and Inta...

Heterogeneity and Intangibility of Service Products Heterogeneity  Service may be variable, difficult to standardise.  Intangibility of service products  Not ea

Explain type of research design, Which type of research design - explorator...

Which type of research design - exploratory, descriptive, or casual - is appropriate for the following examples? Explain why? Cosmopolitan magazine sends out a cover in selected ma

Availability of raw materials , Factors responsible for plant location choi...

Factors responsible for plant location choice - Availability of Raw Materials Areas where industrial raw materials are easily available obviously exert greater pull on locatio

Describe what the customer''s expectations, Explain what the customer's exp...

Explain what the customer's expectations are concerning the salesperson's attitude toward competition

Explain positive organizational behaviours, How might incentives stimulate ...

How might incentives stimulate positive organizational behaviours? Discuss the place of rewards and punishments for organizational members. What is it important to know? What incen

Explain the consequences of having organizational members, These are TWO di...

These are TWO different short answer discussion questions please answer EACH question in the discussion and list references many motivational theories focus on the motivational qua

Explain impact far beyond their firm boundaries, Multinational enterprises ...

Multinational enterprises (MNEs) have an impact far beyond their firm boundaries. Assume you are working for a small firm that supplies a product or service to an MNE. How might yo

Define appraisal cost are associated with preventing defects, 1. The invest...

1. The investment a company makes in training employees to perform their duties and redesigning products and processes to improve them would be categorized as prevention costs. 2.

Steps in work measurement, Steps in  work Measurement: The  various s...

Steps in  work Measurement: The  various steps  are : 1. Break the job  into elements: 2. Record the observed time  for each  element  by means  of time  study  synthesi

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd