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Order Losers - Operations Strategy
These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders.
Here is a list of possible customer buying criteria which may be qualifying or even winning criteria:
Price
Product or service characteristics
What are the standard rules of overtime pay? Provide examples of why it is not always simple to administer. Address issues such as double pay, pyramiding, compulsory overtime, and
What is lost when no feedback is required? What can an employee do to change this situation when it is a specific company policy NOT to provide feedback? Name two possible re
1. Henry Mintzberg identified three broad categories of roles that managers play. Briefly discuss the three broad categories. Give a workplace example of one of the roles contained
Discuss the differences between utilization and efficiency as measures of system performance. Which (if any) is the most useful measure for an operations manager? Why?
How does one go about controlling workers' compensation cost, and why is that important?
1. What is meant by the level of threshold service of a least-cost system?
Given the rate of technological change and global market pressures, there is considerable change and uncertainty in many organizations. Organizational value is determined more by
The value chain priorities can be quite different for firms taking different business strategies. Create examples of value chains for three firms: one using cost leadership, anothe
The XYZ Paint shop owns and operates a dozen shops in central Missouri. Their signature paint is Green Pearl on Electric Blue Candy. Sales (X, in millions of dollars) is related to
It seems common in many of todays workplaces that people dont actually talk to one another frequently. We rely on e-mail, or the even less rich communication channel of text messag
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