Order losers - operations strategy, Operation Management

Assignment Help:

Order Losers - Operations Strategy

These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders. 

Here is a list of possible customer buying criteria which may be qualifying or even winning criteria: 

Price 

  • Perceived quality
  • Clarity of documentation
  • Speed of quotation
  • Availability performance

 

Product or service characteristics 

  • After sales support
  • Volume flexibility
  • Stability of continuing customer support
  • Delivery

Related Discussions:- Order losers - operations strategy

Explain the processing times for the five job, Suppose SPT rule is being us...

Suppose SPT rule is being used in a "dynamic" scheduling problem. There are five jobs A,B,C,D, and E ready to be processed at the present time. The processing times for the five jo

Explain what type of isdn is most commonly used, What type of ISDN is most ...

What type of ISDN is most commonly used by home subscribers for internet access? a. BRI b. PRI c. B-ISDN d. A-ISNN

Explain lean approach to supply chain management, Does a Vendor Managed Inv...

Does a Vendor Managed Inventory system support a "lean" approach to supply chain management? Explain

Explain in what kind of ways did these mangers respond, In what kind of way...

In what kind of ways did these mangers respond to these challah for example in their approaches to planning leading organizing and controlling?

Explain what is the direct labour utilization, Revisit the Automobile Drive...

Revisit the Automobile Driver's License office example. a. What is the direct labour utilization for the process shown in figure 7.6a? b.What is the direct labour utilization for

Step for construction of string diagram, Step  for construction of string D...

Step  for construction of string Diagram To construct a diagram the  following  steps are required. 1. Step 1 produce a scale map  of the work  area identifying  all machi

Explain supply process improvements, Supply Process Improvements examine...

Supply Process Improvements examine the steps of the supply process in Chapter 4 of the text and identify a project where improvements could be made in one or more of the steps.

Explain a jet engine has ten components in series, A jet engine has ten com...

A jet engine has ten components in series. The average reliability of each component is 0.998. What is the reliability of the engine? (Round your answer to 3 decimal places, the

Explain the s&op process., Describe the S&OP process. What are the major tr...

Describe the S&OP process. What are the major trade-offs that must be considered?

Explain bruce wayne routinely participates in activities, Bruce Wayne routi...

Bruce Wayne routinely participates in activities such as skydiving, rock climbing and bungy jumping. His employer told him to stop the activities or they would cancel his health in

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd