Order losers - operations strategy, Operation Management

Assignment Help:

Order Losers - Operations Strategy

These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders. 

Here is a list of possible customer buying criteria which may be qualifying or even winning criteria: 

Price 

  • Perceived quality
  • Clarity of documentation
  • Speed of quotation
  • Availability performance

 

Product or service characteristics 

  • After sales support
  • Volume flexibility
  • Stability of continuing customer support
  • Delivery

Related Discussions:- Order losers - operations strategy

Responsiveness - customer satisfaction and service quality, Responsiveness ...

Responsiveness - Customer Satisfaction and Service Quality Concerns the willingness or readiness of employees to provide service. It involves timeliness of service: mailing a

Describe implications for the video game industry, Case Study- Implications...

Case Study- Implications for the Video Game Industry To consider the viability of Nintendo's new strategy, the CEO of Nintendo, has brought you in as a consultant. Your task is

Describe the difference between consumer products, Explain the difference b...

Explain the difference between consumer products and business products. Why are some products difficult to categorize as one or the other? Give an example of a business product, a

Selection is an vital part of recruiting, Selection is an important part of...

Selection is an important part of recruiting as it will ultimately lead to job offers. Which employee selection method would you recommend using? Provide an example and explain the

Explain dynamic scheduling problem, Please explain how this works... I'm so...

Please explain how this works... I'm so confused! Suppose SPT rule is being used in a dynamic scheduling problem. There are five jobs A, B, C, D, and E ready to be processed at

Explain company follow a plan of concentrated manufacturing, You are the CE...

You are the CEO of a chemical company that produces sulphuric acid, an acid that is used as an input in a wide variety of industrial products. The company has a good reputation in

Calculate mape for management''s technique, Sales of vegetable dehydrators ...

Sales of vegetable dehydrators at Bud Banis' discount department store in St. Louis over the past year are shown below. Management prepared a forecast using a combination of expone

What are individual and group decisions, What are individual and group deci...

What are individual and group decisions? Individual decisions are taken through a single individual in context of routine decisions whether guidelines are already given. Group

Define skills needed in order to succeed as systems analyst, Discuss the ty...

Discuss the types of skills needed in order to succeed as a systems analyst

Define what will be the average number of jobs in the system, A single mach...

A single machine work center has five jobs assigned to it. They are labelled, in the order of their arrival in the shop, as jobs A, B, C, D and E. The work center may work on only

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd