Order losers - operations strategy, Operation Management

Assignment Help:

Order Losers - Operations Strategy

These are characteristics which denote poor performance in the operations management function and can cause losses in current or future business orders. 

Here is a list of possible customer buying criteria which may be qualifying or even winning criteria: 

Price 

  • Perceived quality
  • Clarity of documentation
  • Speed of quotation
  • Availability performance

 

Product or service characteristics 

  • After sales support
  • Volume flexibility
  • Stability of continuing customer support
  • Delivery

Related Discussions:- Order losers - operations strategy

What is utility of computer aided design, Q. What is utility of computer ai...

Q. What is utility of computer aided design to manufacturing operations? Computer aided design (CAD) automates the expansion of new product designs quicker. While integrated wi

When manager focus the progress of an affirmative action, when manager moni...

when manager monitors the progress of an affirmative action program to advance minorities within the corporation; reviewing progress on changing in staff attitude; calls a special

Explain what is risk, What is risk? How does risk differ from uncertainty? ...

What is risk? How does risk differ from uncertainty? How does it impact a business?

Explain exponential smoothing, An electrical contractor's records during th...

An electrical contractor's records during the last five weeks indicate the number of job requests Week: 1 = 22 requests 2= 24 requests 3= 20 requests 4= 23 requests 5= 24 requests

Access - customer satisfaction and service quality, Access - Customer Satis...

Access - Customer Satisfaction and Service Quality Involves approachability and ease of contact. It means: the service is easily accessible by telephone (lines are not busy an

Define save money before announcing the restructuring plans, Should GM have...

Should GM have taken any additional steps to save money before announcing the restructuring plans?

Explain external failure costs, Q 1 The probability associated with rejecti...

Q 1 The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha. Q 2 Quality control charts usually have a central

Carl thor - performance measures, Carl Thor - Performance Measures Car...

Carl Thor - Performance Measures Carl Thor (1994) highlights the 'family of measures' concept and the alignment of measures across a company. He describes five measurement cat

Difference between classical and neo-classicaal theory, Explain d ifferenc...

Explain d ifference between Classical Theory and Neo-Classical Theory of Organisation. Difference between Classical Theory and Neo-Classical Theory of Organisation : The c

Explain best decision based on an expected monetary value, The product desi...

The product design group of Flores Electrick Supplies, Inc., has determined that it needs to design a new series of switches. It must decide on one of three design strategies. The

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd