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Q1 Evaluate the service to club members and casual flyers by completing a table similar to Table 3.1.
Q2 Chart the five performance objectives to show the differing expectations of club members and casual flyers and compare these with the actual service delivered.
Q3 what advice would you give to the chairman?
basic stages of Operation Management
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DESCRIBE THE ENTERPRISE RESOURCE PLANNING
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pick a supermarket of your choice, observe the layout and why the layout is like that
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