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Question 1
Negotiation is a one phase process. Evaluate this statement.
Question 2
Mr John, the Managing Director of your institution has come across the term ‘mediation' for the first time. He approaches you, in your role of legal adviser, and requests for a brief on this dispute resolution method, highlighting its advantages and inconveniences.
Question 3
Researchers have identified five major conflict management styles. Give a short description of each of the five styles, highlighting their respective characteristics.
Question 4
Team building is the innovative approach used by organisations to manage conflict. Describe team building along with the three approaches that Malcom Payne focussed on, using charts where needed
What are the three approach to the short-term financing problem and provide relevant examples for each ?
Question: a) List and describe the role of the different parties involved in any e-payment system. b) Outline five factors (characteristics) that determine the acceptance
Type of Building: The number of floors has direct effect on the which should be used. Single story building the most common type being built today lends themselves to
QUESTION 1 A restaurant has experienced a sudden increase in customer complaints and as a consequence the restaurant has been losing customers and orders. The quality manager w
fact finding techniques on hotel management
User Needs and Use and User Studies: Libraries, information centres and databanks are now known as information facilities which exist for the benefit of users. The management
Education and Research i) Students need information relating to their academic pursuits. ii) Teachers need information for imparting education students to their student
ISO 9000 Quality System Standards ISO is the universal hallmark of quality which consists of a family of standards for quality management systems such as ISO 9000.
Non-Conventional-Modern Forms: In many western countries, modern and sophisticated forms of library catalogue are slowly replacing the card catalogue. Some of these forms a
T ools and techniques used for quality planning Let us now see some of the tools and techniques used for quality planning. They are: C ost /benefit analysis: This is an
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