Myths which people usually associate to knowledge management, Other Management

Assignment Help:

QUESTION

Federal Express: Turning expressed knowledge into profits ‘Before the emergence of the web, Federal Express developed and implemented an internal technology based system for automating shipping, tracking and invoicing. In 1993, Federal Express begin to bring this functionality to the internet on a web platform that gave customers access to shipping information 24 hours a day. Customers were able to input their tracking code as well as trace the route their packages had taken, from point of pick up to delivery. This level of customer access proved to be a tremendous competitive advantage. Federal Express can continually deepen its customer responsiveness by tracking how customers use this website, what they complain about and what additional features they want.'

(a) Differentiate between expressed knowledge, expressible knowledge and inexpressible knowledge

(b) What is competitive advantage and how can knowledge management help an organisation to improve its competitive advantage?

(c) Discuss the major myths which people generally associate to knowledge management


Related Discussions:- Myths which people usually associate to knowledge management

Indexing and abstracting services, Indexing and Abstracting Services: ...

Indexing and Abstracting Services: While the compilation and publication of an indexing and abstracting service in itself is an information service, many publishers of these s

Control and flexibility in contracts, Control and Flexibility in Contracts ...

Control and Flexibility in Contracts Contracts form the backbone of project management today. Project management techniques have developed in response to severe pressures such

Artificial language - library classification , Artificial Language: I...

Artificial Language: In library classification we use symbols to denote subjects. The names of subjects are in ordinary language understandable to an ordinary person. Therefo

Entire agreement, Entire agreement  The entire agreement clause must st...

Entire agreement  The entire agreement clause must state that the contract is the final, complete, and total expression of the parties' agreement. Such an agreement helps in pr

Critically analyse what political and business leaders, "Sustainable" is a ...

"Sustainable" is a word/concept that is more frequently being used in Mauritius, both by government bodies and private companies. Some are working towards environmental protection

Acquisition motives, A c quisition Motives In the previous unit you l...

A c quisition Motives In the previous unit you learnt about the history of M and A. All the companies do not always have acquisition strategies, and not all companies that ha

What do you understand by contract management, QUESTION When a company ...

QUESTION When a company is forming long-term outsourcing relationship with another company, the foundation of the success of the venture is a good contract management (a) Wh

What motivates companies to indulge in major merging, QUESTION 1 What m...

QUESTION 1 What motivates companies to indulge in major merging or taking-over endeavours as a strategy to increase output and revenue? QUESTION 2 Short-, medium-, and

What are the main styles of negotiation, Question 1: What are the alter...

Question 1: What are the alternative ways in which a decision can be made that affects the parties involved? In what ways will negotiation be seen as a tactical contest?

Engineering Risk Management, Total Marks – 40 (Note: The information for t...

Total Marks – 40 (Note: The information for this question is based on the material contained in Hopkins, Andrew (1999) Managing major hazards: the lessons of the Moura Mine Disast

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd