mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Modern art vs. ancient art, Modern Art vs. Ancient Art : Modern & ancient a...

Modern Art vs. Ancient Art : Modern & ancient art are two classifications of art and extremely loosely, human history. Both of the periods have distinct characteristics that help r

Forms of art in america, Forms of Art in America: Forms of Art means the t...

Forms of Art in America: Forms of Art means the type of artwork such as drawing, painting, sculpture (carving, modeling, assemblage and construction) architecture, printmaking, el

Delinquent patient accounts, Cash Receipts, Cash Disbursements & Delinquent...

Cash Receipts, Cash Disbursements & Delinquent Patient Accounts Under the terms of the contract all patients (including those with insurance) are required to make a deposit equi

Aaaaa, aaaaaaaaaaaaaaaaaaaa

aaaaaaaaaaaaaaaaaaaa

The employment relations act 2008, QUESTION The Employment Relations Ac...

QUESTION The Employment Relations Act 2008 gives much prominence to the Collective bargaining process as a means to regulate jointly terms and conditions of employment. (a)

Nutrionist, Defining and understanding the elements of a group culture is e...

Defining and understanding the elements of a group culture is essential to forging a professional identity either online or in person. These elements are important because they ref

What are the methods of categorizing typefaces, Question: (a) The clien...

Question: (a) The client is the person or the organization for whom you are preparing a document. List five main items you need to consider when dealing with clients. (b) E

How classics influenced the modern world, How Classics Influenced The Moder...

How Classics Influenced The Modern World: While people mention the roots of heritage and western culture, they frequently refer to classic Rome, Greece and Judaism. However, all t

Constitutional law, In a recent COAG meeting, the Commonwealth and State Go...

In a recent COAG meeting, the Commonwealth and State Governments agreed to try and amend their respective Constitutions to require the representatives of the Queen to be elected by

COMM 1003 MASS COMMUNICATION, What are the ethical implications of the case...

What are the ethical implications of the case studies? How did your personal beliefs affect your critique? What are the professional, community-based, and environmental effects of

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd