mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Evaluate effectiveness of clinical nursing leadership, The assessment provi...

The assessment provides the student with the opportunity to critically evaluate effectiveness of clinical nursing leadership (CNL) and discuss how they may apply effective CNL as a

Organizatinal behaviour, If you were one of the other foremen, what could y...

If you were one of the other foremen, what could you do to make Rajinder’s transition easier?

IT for business, can I have quote for the bachelor of business assignment f...

can I have quote for the bachelor of business assignment for subject IT for business with minimum 1500 words and deadline 23 may

Electronic bill presentment and payment, Electronic Bill Presentment and Pa...

Electronic Bill Presentment and Payment Electronic bill presentment and payment (EBPP) is a practically latest technique that allows consumers to view and pay bills electronica

Political factors - pest analysis of accor group of hotels, Politics shows ...

Politics shows a very fundamental role in the growth or failure of any particular industry. It is basically certain decisions taken by a group of people for the betterment of any s

Use of multi-media and information technology, QUESTION 1 1 What are yo...

QUESTION 1 1 What are your views on the importance of e-learning as compared to the traditional teaching and learning approach? 2 Discuss the influence of the use of multi-m

Adolescence and family education, you being a teacher describe your experie...

you being a teacher describe your experiences regarding the role of school, parent and peers in imparting family life education.

Explain Psychopathology, What is Psychopathology? Please explain subject co...

What is Psychopathology? Please explain subject concern to?

White test, What might be a problem with the White test in this application...

What might be a problem with the White test in this application? What is a possible solution? Answer: This test may have some problems when the number of regressors in the initi

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd