mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Pyschology, In this essay, explore how the passage of time is perceived by ...

In this essay, explore how the passage of time is perceived by humans. Is this a top-down process, a bottom-up process, or both? Is this sense innate, or do we rely on environmenta

Liver - digestive system, The liver has multiple functions, but its main fu...

The liver has multiple functions, but its main function within the digestive system is to process the nutrients absorbed from the small intestine. Bile from the liver secreted into

Explain the concept time management, (a) Provide a list of any six problems...

(a) Provide a list of any six problems which may arise at the workplace and explain each one of them using relevant examples to support your answer. (b) Explain the concept "ti

Write a long note on the direction of light, Question 1 Write a long note ...

Question 1 Write a long note on the direction of light, describing direct and indirect light, frontal lighting, side lighting and back lighting Question 2 Write a long not

Examine the concept archetypical leaders, Problem: (a) "Schools do not...

Problem: (a) "Schools do not have to be in geographic vicinity to create networks to achieve synergy for transformation" (Brian Caldwell). Critically analyse the extent to wh

Gothic architecture, Gothic architecture: In Europe Architectural style th...

Gothic architecture: In Europe Architectural style that lasted from the mid 12th century to the 16th century, specifically a style of masonry building characterized by cavernous s

Crimainl justice, I am seeking help with my online criminal justice classes...

I am seeking help with my online criminal justice classes. I need to find and individual that is interested in a long-term position meaning approximately two-years. I need to find

Describe how depressive disorders can be treated, Problem 1: In the yea...

Problem 1: In the year 2000 an estimated 815 000 people died from suicide around the world. This shows an annual global rate of 14.5 per 100 000 population. Explain, in detail

Contemporary and postmodern art, Contemporary and Postmodern Art: Generall...

Contemporary and Postmodern Art: Generally, contemporary art is described as any form of art in any medium that is generated in the present day. Though, within the art world the t

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd