mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Disadvantages of client - server architecture , Disadvantages Traff...

Disadvantages Traffic overcrowding on the network has been an subject since the inception of the client-server paradigm. As the amount of instantaneous client requests to a

Basic principles of information security - integrity, Integrity In info...

Integrity In information integrity, security means that data cannot be customized without agreement. (This is not the same thing as referential integrity in databases.) Integri

Major investment of the company's funds, QUESTION The directors of a go...

QUESTION The directors of a gold mining company are considering making a major investment of the company's funds to develop a new gold mine. They delegate to a geologist the

General nursing care of a stoma, Outline the general nursing care of a stom...

Outline the general nursing care of a stoma The nursing care for a stoma just following surgery is for the first few days a stoma care nurse and the nurses on the ward will help

Data spreadsheet, what are the steps involved in developing a spreadsheet

what are the steps involved in developing a spreadsheet

Nhs supplies, Pretend you are faced with the situation as it was in 1990, p...

Pretend you are faced with the situation as it was in 1990, prior to the decision to set up NHS Supplies, and you have been asked by the NHS to help it to improve its performance b

Film theory, Film Theory: Film can be studied on many levels--as an art fo...

Film Theory: Film can be studied on many levels--as an art form, social commentary, historic record, reflection of the Zeitgeist of an era or culture, a philosophical or spiritual

Describe the anatomy of the thyroid gland, Describe the anatomy of the thyr...

Describe the anatomy of the thyroid gland: Mrs. Duarte is a 40 year old woman who has scheduled an appointment with her primary HCP to assess a lump that has developed on the

Programmable security door lock, Sir kindly help me how to make a major pro...

Sir kindly help me how to make a major project on this topic...Thanks in advance

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd