mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Define peer group and peer counselling, Question 1: (a) Define adoption...

Question 1: (a) Define adoption (b) Discuss the difficulties usually faced by adopted children and their parents taking into account emotional reactions of adopted children.

Connectivity using a b2b protocol exchange, Connectivity Using a B2B Protoc...

Connectivity Using a B2B Protocol Exchange As earlier mentioned, some suppliers participating in a private marketplace desire to remain the catalog contents to them and not par

What is environmental law?, What is Environmental Law? This is the area...

What is Environmental Law? This is the area of law that seeks to direct human impact on the environment. The "environment" refers to all of the aspects of the natural environme

Humanities, (TCOs 3 & 4) How have changes in technology affected the record...

(TCOs 3 & 4) How have changes in technology affected the recording industry and our understanding of what it means to be a professional musician? How have changes in technology aff

Applicability of data encryption standards, Applicability- This standa...

Applicability- This standard may be used by Federal departments and agencies when the following conditions apply: 1.   A certified official or manager liable for data secur

Research methods in criminal justice, You are doing well! The chief of poli...

You are doing well! The chief of police continues to be impressed with your work. He has hired you again to extend your independent internal review, this time to study policies and

What is multivariate analysis of variance, There are two or more continuous...

There are two or more continuous dependent variables in MANOVA. The initial test assumes that there is a linear combination of the dependent variables. Hypothesis: The independe

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd