mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Catheter insertion, Identify 3 possible complications associated with cathe...

Identify 3 possible complications associated with catheter insertion • Inability to catheterise • Urethral Injury - by inflating balloon before insuring correct catheter plac

Exploitation, From the term" Exploitation" we mean that the activity that h...

From the term" Exploitation" we mean that the activity that has been done or the act of using something for any purpose or any means. The use of something in not an understanding m

Analyze the concept re-imagining new professionalism, Question: (a) Ana...

Question: (a) Analyze the concept "re-imagining new professionalism" for capacity building in an Island state like ours, to reach global destination and to support shared decis

Can you please tell me if i am on the right tract, Can you please tell me i...

Can you please tell me if i am on the right tract i more to do and want to see if i am understanding it. Review the SEC website at sec and the FASB Web site at fasb Identify t

Strategic aims of the organisation, How could your organisation manage...

How could your organisation manage and develop people in a way that would support the strategic aims of the organisation? Notes and Assessment Criteria for this

Contact, what are the vitiating factors of a contract?

what are the vitiating factors of a contract?

Hist, Washington ignored the Treaty of Friendship and Alliance penned in 17...

Washington ignored the Treaty of Friendship and Alliance penned in 1778 between the US and France citing

Linear algebra assignment, I have a linear algebra assignment/coursework (i...

I have a linear algebra assignment/coursework (it''s about affine sets and mappings), but I don''t have the time to do the rest of it (I have done only one question and one part of

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd