mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Bert''s Bonsai, Bert’s Bonsai is a small company, started by a retired plan...

Bert’s Bonsai is a small company, started by a retired plant scientist, which sells Bonsai plants, tools and materials to cultivate them, and literature in book and magazine form.

B2b e-commerce, What is B2B e-commerce? B2B e-commerce is just defined ...

What is B2B e-commerce? B2B e-commerce is just defined as e-commerce between companies. This is the kind of e-commerce that deals with dealings among and between businesses. Ab

Industrial Law , Industrial Law : A comparative analysis between banking an...

Industrial Law : A comparative analysis between banking and plantation Industry

World regional geography, World Regional Geography: Regional geography is ...

World Regional Geography: Regional geography is a branch of geography that studies the world's regions. A region itself is defined as a part of the Earth's surface with one or man

How should poverty be defined, "Whilst recognizing the need for standardiza...

"Whilst recognizing the need for standardization in discussing poverty across time and space and between different social categories, it sometimes becomes necessary to use more tha

Society, Society: Society is made up of people, groups, networks, insti...

Society: Society is made up of people, groups, networks, institutions, organizations and systems. These aspects of society may include local, national and international pattern

Divisions of human skeleton:, Question: What is the Human skeleton? Describ...

Question: What is the Human skeleton? Describe their parts please Human skeleton can be divided into two divisions. Axial Skeleton? Skull? Vertebral Column? Rib Cage

Sarah, how did the Israelites live?

how did the Israelites live?

Inter-cultural competent counsellors in schools, Problem 1: (a) With r...

Problem 1: (a) With reference to relevant literature and / or theory, explain what is meant by counselling. (b) Justify six key reasons why secondary institutions shoul

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd