mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Isa 2000, IS A 2000 On the 18th of March 2001, Microsoft launched ISA ...

IS A 2000 On the 18th of March 2001, Microsoft launched ISA 2000. ISA 2000 begin the Standard and Enterprise version which ISA continues to ship beneath, with Enterprise- grad

MIS < Alumni system , my question is could you help me in doing my graduati...

my question is could you help me in doing my graduation project, its about an alumni system (written report + implemented system) using html and java script !!?

What is your advice for transfusion problem, We have given you some notes f...

We have given you some notes from a phone conversation between the client and you (you as the Operational Research consultant). There is no one right answer. You are trying to he

Biomedical informatics, What is the utility of a linear model of patient ca...

What is the utility of a linear model of patient care as the basis for a decision-support system? What are two primary limitations? Discuss two challenges that a nonlinear model po

Folkloristics, Folkloristics: Folkloristics is the formal study of folk...

Folkloristics: Folkloristics is the formal study of folklore, or traditional expressive culture. Folklorists study and analyze the artistic, expressive aspects of culture that

Organizational behaviour, Identify three reasons why motivating employees i...

Identify three reasons why motivating employees is becoming increasingly challenging.

Differential amplifier, derivation of differential voltage gain for dual in...

derivation of differential voltage gain for dual input unbalanced output

Meteorology, create weather related news letter

create weather related news letter

Give me liberty, The textbook states, “Prejudice by itself did not create A...

The textbook states, “Prejudice by itself did not create American slavery.” Examine the forces and events that led to slavery in North America, and the role that racial prejudice p

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd