mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Financial economic theory, 1. Suppose we have four bonds with prices and ca...

1. Suppose we have four bonds with prices and cash flows as shown Bond Price Cash flow Cash flow Cash flow Cash flow Time zero Time one time two time three time four A 930 100 100

Electronic benefit transfer, Electronic Benefit Transfer Electronic Fun...

Electronic Benefit Transfer Electronic Funds Transfer at Point of Sale (EFTPOS) is an Australian and New Zealand electronic processing system for credit cards, debit cards and

Describe the types of personal protective equipment, Question 1: (a) D...

Question 1: (a) Describe the types of personal protective equipment and clothing that can be used to avoid or minimise injuries to workers. (b) List five essential points

Why do you think there have been so many accounting, Why do you think there...

Why do you think there have been so many accounting scandals in recent years?

Social geography, Social Geography: This geography is the branch of human g...

Social Geography: This geography is the branch of human geography which is most closely concerned to social theory in common and sociology in specific, dealing along with the assoc

LAW, Is sriram law academy for B.A. B.L. and sriram law academy training in...

Is sriram law academy for B.A. B.L. and sriram law academy training institute different in Chennai?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd