mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Need matlab code, I am doing project in PULSED OFDM FOR ULTRA WIDE BAND COM...

I am doing project in PULSED OFDM FOR ULTRA WIDE BAND COMMUNICATION .I need matlab code for it

Drainage basin, Drainage Basin: A drainage basin is a naturally occurring ...

Drainage Basin: A drainage basin is a naturally occurring extent of land which serves as a funnel to channel precipitation and excess water to a nearby river or stream. They are a

Strayer university homework assignment , I am being asked to go through a t...

I am being asked to go through a terminal session and to provide the output in a word document.

The "you" view, how do i turn this into a positive sentence? "our safety po...

how do i turn this into a positive sentence? "our safety policy forbids us from renting power equipment to anyone who cannot demonstrate proficiency in its use."

Types of socialisation undergone by an individual, Question 1: Are Gend...

Question 1: Are Gender Roles culturally or biologically produced? Question 2: (a) Identify the different types of socialisation undergone by an individual. (b) Descr

Explain the importance of friendship and peer relationship, Peer Acceptance...

Peer Acceptance refers to the social status or popularity within a large group whereas friendship represents relationships based on mutual respect, appreciation and liking. Peer ac

Wastage and stagnation, what are the factors affecting wastage and stagnati...

what are the factors affecting wastage and stagnation

Philosophy, rules of replacement a>h (HvC)> (D.E) A//D

rules of replacement a>h (HvC)> (D.E) A//D

Explain the factors involved in our social behaviour, Question 1: (a) ...

Question 1: (a) Define organizational psychology and give a historical account of it's evolution from past to present. (b) Define social psychology & explain the factors i

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd