mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

A huge Virtual Team of Tutors across India helping students, We at Expertsm...

We at Expertsmind provide online teaching and Homework assistance to graduates and Post graduate students in US and UK. We offer help in almost all academic subjects including Engi

Cultural structures of indigenous people, Cultural Structures of Indigenous...

Cultural Structures of Indigenous People: Indigenous communities, peoples and nations are those which, having a historical continuity with pre-invasion and pre-colonial societies

Purchase Custom Economics Term Paper, Is there anyone at Expertsmind Who Ca...

Is there anyone at Expertsmind Who Can Write My Economics Term Paper with best quality answers?

Examine the concept archetypical leaders, Problem: (a) "Schools do not...

Problem: (a) "Schools do not have to be in geographic vicinity to create networks to achieve synergy for transformation" (Brian Caldwell). Critically analyse the extent to wh

Value laden, Case Study: Judy a seventeen year old girl was hospitalise...

Case Study: Judy a seventeen year old girl was hospitalised following presenting to the Emergency Department (ED) with acute abdominal pain. Judy has just commenced a job in th

B2c e-commerce, What is B2C e-commerce? Business-to-consumer (B2C) e-co...

What is B2C e-commerce? Business-to-consumer (B2C) e-commerce or commerce between companies and consumers, includes customers gathering information, information goods (or goods

Explain the problem emotions and the role of a counsellor, Question: Th...

Question: The experience of growing old will bring with it many emotional and social traumas. These will be lived differently by those concerned and in some cases will need cou

Contemporary feminist criticism, Contemporary Feminist Criticism: Sometime...

Contemporary Feminist Criticism: Sometimes referred to as "Third-Wave Feminism," "Postfeminism," or "Revisionary Feminism," contemporary feminist criticism is the historical outgr

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd