Methods of survey and study, Operation Research

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Methods of Survey and Study: 

Some methods of collecting information about the organisation and about the information requirement of potential users are mentioned below. No single method may provide all the necessary information; therefore, several of the methods may have to be used and the findings synthesised so as to get a more complete picture. 

• Study of the organisational charts(s) of the institutes(s) 

• Study of the functions / activities charts(s) of the institution(s) 

•  Study of the annual reports, plans and programmes, and other internal documents of the institution(s) 

•  Survey of potential users using appropriate questionnaires 

•  Interviewing users, that is: 

•  Interviewing potential user directly 

•  Interviewing supervisors of the user (e.g. persons higher in the hierarchy, teachers, guides, etc.) 

•  Interviewing subordinates of the user (e.g. persons controlled, taught, guided etc.) 

•  Interviewing persons of coordinate status I colleagues of the user 

•  Study of papers, hooks, etc. published by the users 

•  Attending seminars, symposia, colloquia, etc., in which user participates  


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