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QUESTION 1 a. What is CRM? b. Why is CRM important in a service organization? QUESTION 2 What are the various behavioural styles which may be exhibited by a customer
What are the objectives of the trade unions? The Objectives of trade unions are illustrated below: a. To take labour out of the competitive procedure; because when a number
The next step is to prepare maintenance programme. It is a sequential list which allocates specific maintenance work to a specific period.
Brynjolfsson and Hitt (1998) suggest that the "greatest benefits of computers appear to be realised when computer investment is coupled with other complimentary investments". Br
QUESTION The Sengapa Garments Ltd (SG Ltd) is a company engaged in the manufacture of T-Shirt and allied textile products for the local market and for exports. SG Ltd is still
Write a letter to your distributor, conveying the bad news of one of your product lines being phased out or discontinued, offering some form of compensation in return.
QUESTION 1 a) Describe the characteristics of an effective team b) Discuss the main features that contribute to the proper functioning and creativity of a team c) Assess
Crystal Arts a) Opening stock is the price of a firm's stocks at the beginning of a trading period. The value is equal to that of the closing stock in the previous trading per
What are the Functions of Marketing Management? Functions of Marketing Management: The extensive functions of marketing management consist of the given below: a. Marke
You are employed by an events management company and your team is tasked with managing the project planning and events management for a tour involving a number of events. Your clie
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