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Management as a process
Much has been written of management as a process of 'getting things done through people', but the seminal work was that of the French engineer and industrialist, Henri Fayol. His monograph, Administration Industrielle et Generale, was not translated into English until 1930. In it, Fayol identified six elements of the management process:
1. Forecasting,
2. Planning,
3. Organising,
4. Commanding,
5. Coordinating and
6. Controlling.
His successors both added to, and subtracted from this list, but the elements common to all, and of particular relevance to this treatment of operations management are illustrated here.
Linking Strategic and Operational Change - Operation Strategy Quinn (1988) criticises those who see strategy formulation and implementation as the 'classic trap' where despite
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Customers have the sole responsibility for prioritizing their own needs, selecting a contractor to perform their project, and terminating a project that is not working.
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Summarize the problems of the CEUPU process and suggestions you make to Veronique to improve her process
1. Who was Ewing Marion Kauffman, what did he do, and what was his philosophy of entrepreneurial leadership? 2. What is the difference between a manager and a leader? 3. Defi
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