Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain re-negotiate a new relationship, You are very annoyed by one of you...

You are very annoyed by one of your third-party service providers (3PL) and want to confront him and re-negotiate a new relationship. How would you go about this important task?

Find out the nash equilibrium, In a project, executive and boss are working...

In a project, executive and boss are working together. The executive can be sincere  or insincere, and the Boss can either reward or penalize. The executive gets no advantage for b

Explain benefit-cost and cost-effectiveness, "A Closer Look" Please respond...

"A Closer Look" Please respond to the following: •Compare and contrast benefit-cost, cost-effectiveness, and cost-utility analysis and determine which is the most useful to assess

Discuss the fundamental role of managers and leaders, In organizations ther...

In organizations there are supervisors, managers and leaders. What makes them different? Define each role and discuss the fundamental differences of each. Give position specific ex

Explain rapidly changing business landscape, In the light of a rapidly chan...

In the light of a rapidly changing business landscape, it is imperative for firms to monitor the six major environmental forces: demographic, economic, social-cultural, natural, te

Explain the categories of problems, Describe the categories of problems tha...

Describe the categories of problems that have been found to be approached by Six Sigma methodology.

Explain standard rules of overtime pay, What are the standard rules of over...

What are the standard rules of overtime pay? Provide examples of why it is not always simple to administer. Address issues such as double pay, pyramiding, compulsory overtime, and

Explain geographical information system help companies, 1. Briefly describe...

1. Briefly describe each of the four quantitative methods used to evaluate location alternatives. 2. How does a geographical information system help companies like Red Lobster or L

What are the advantages of the chase demand strategies, What are the advant...

What are the advantages of the chase demand strategies? The advantages of the chase demand strategies are as illustrated below: a. Flexible utilisation of resources for inst

Global operations management, what are the key issues to be considered when...

what are the key issues to be considered when managing global management operations

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd