Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain the ethics of continuing to do business, Assume you are a manager o...

Assume you are a manager of a large heavy equipment manufacturing company. Your company currently outsources the manufacturing of a specialized piece of equipment to a firm in anot

Describe setting up valid research designs in a company, Discuss setting up...

Discuss setting up valid research designs in a company, work environment

Discuss how an operations manager can make operations, Question: (a) I...

Question: (a) In relation to an organisation with which you are familiar, critically discuss how an operations manager can make operations different using the five operatio

Capacity planning and controlling, #theories and techniques can help if app...

#theories and techniques can help if applies properly.

Assignable causes of variability for process control, 1 What advantages can...

1 What advantages can statistical process control methods provide?  2 Explain the significance of common and assignable causes of variability for process control.

Explain conflict often contributes to effective decision, Is and Why Confli...

Is and Why Conflict often contributes to effective decision making? Is an why Intuition is a valid approach to decision making in the work place?

Plant location evaluation methods.., i need calculated examples using the m...

i need calculated examples using the methods of plant location evaluation.how are they calculated?

Explain human capital measurement from insight to action, In article "Human...

In article "Human Capital Measurement: From Insight to Action," authors Whitaker and Wilson Is human capital performance effectively measured through in relationship between Sta

Explain competitive position through differentiation, In both Europe and No...

In both Europe and North America, established airlines are desperately cutting costs in order to compete with the increasing number of budget airlines. However, it is highly unlike

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd