Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Capacity planning and control , Analyse a given situation and select a capa...

Analyse a given situation and select a capacity planning and control approach

Explain ethnocentric, Select an MNE with which you are familiar and determi...

Select an MNE with which you are familiar and determine which staffing approach (ethnocentric, polycentric, geocentric, or regiocentric) would be most beneficial to that enterprise

Explain criminally liable for actions of a few employees, Respondeat superi...

Respondeat superior is the theoretical basis for holding companies criminally liable for actions of their employees. Companies oftentimes have little defense against prosecution. C

Explain the marketing objective for a product in the, The marketing objecti...

The marketing objective for a product in the _____ stage of the product life cycle is to create consumer awareness and gain trial. introduction growth maturity decline

Explain your approach to tracking a project, Describe your approach to trac...

Describe your approach to tracking a project. What kinds of issues would you focus on if you were a project manager? Why?

Explain increase the objective function value which is good, Could someone ...

Could someone please explain how the objective function value would change when the right hand side value changes? For maximization questions: For a positive shadow price, an incre

Explain xerox customer-service teams, When it comes to how a team is design...

When it comes to how a team is designed (i.e., members, communication, goals, norms, etc.) and team leadership, which of the following statements is most true based upon the studie

Explain milestones important when implementing major change, Why is the cel...

Why is the celebration of milestones important when implementing major change? Explain your position

Explain were the colonists more responsible for winning it, Need reference/...

Need reference/cited for this question. • Were the British more responsible for losing the war or were the colonists more responsible for winning it? Use specific examples fr

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd