Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain factors that are likely to create dramatic turns, Look into the fut...

Look into the future. Consider trends in society, technology, economics, environmentalism, and politics that can influence the future of W. L. Gore & Associates (Case 24) and Googl

Explain marketing objectives in each stage, Imagine that you are the produc...

Imagine that you are the product manager for a new electric car similar to the Chevrolet Volt. Using all of your knowledge of the new product life cycle, speculate on the stages

Explain what is the most that should be paid for forecast, Nick has plans t...

Nick has plans to open some pizza restaurants, but he is not sure how many to open. He has prepared a payoff table to help analyze the situation. States of Nature Alternatives Good

Explain legal side of the decision-making process, Assume that as a result ...

Assume that as a result of HR planning, a mental hospital identifies a shortage of therapists but a surplus of case workers. Discuss the actions that you would take to address the

Explain what the best collaboration tools, For firms that have multiple loc...

For firms that have multiple locations that would like their professionals from different teams to be able to collaborate efficiently, how would you determine what the best collabo

Explain how would you measure marketing productivity, How would you measure...

How would you measure marketing productivity? What measures would you use and why? Explain.

Siting departments for process layout - service operations, Siting Departme...

Siting Departments for Process Layout - Service Operations In determining the relative position of service departments the costs of movement may be less important than other,

Define what are the advantages of financing via the internet, In the What w...

In the What would you do section of your text in section 9, Pam Marrone of AgraQuest, Inc. tapped into Internet sources when she needed additional financing. Be specific and suppor

Explain the sdlc contains seven phases, The SDLC contains seven phases, whi...

The SDLC contains seven phases, which phase transforms the design into an actual system

Operations function in an organisation - method study, Operations Function ...

Operations Function in an Organisation - Method Study  A procedure that has stood the test of time in the study of work entails six steps (often referred to by the acronym, SR

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd