Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Role of operation manager in an organisation, Role of Operation Manager in ...

Role of Operation Manager in an Organisation The challenge for operations managers would appear to be complex. In manufacturing, business drivers will be a relentless increase

Explain leadership is more important in today''s flatter, Do you think lead...

Do you think leadership is more important in today's flatter, team based, employee empowered organizations? Why or why not?

Define what mechanisms are related to the organizations swot, Define what m...

Define what mechanisms are related to the organization's SWOT in order to unfreeze, change, and refreeze (Lewin's theory of change) HR/business practices across the global organiza

Types of dispatching, Types of Dispatching Dispatching may be centralize...

Types of Dispatching Dispatching may be centralized or decentralized. Centralized dispatching refers to the instructions issued from the central dispatching section directly

Explain divisions of labour are appropriate, Draw an organizational chart o...

Draw an organizational chart of the business school or college that you attend. Outline its major roles and functions. How differentiated is it? Do you think the distribution of au

Explain how many mocha latte coffees would be forecast, 4.31 Coffee Palace'...

4.31 Coffee Palace's manager, Joe Felan, suspects that demand for mocha latte coffees depends on the price being charged. Based on historical observations, Joe has gathered the fol

Ethical statements for mass-marketed, To be consistent with its stated valu...

To be consistent with its stated values of improving the health of its consumers, General Mills introduced ethics into the ______ phase of its marketing strategy for its mass-marke

Patient safety or quality of care is not negatively impacte, Weekly tasks o...

Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy fou

Explain what conflicts might you anticipate, As CEO of Ashford Medical Cent...

As CEO of Ashford Medical Center, the Board has authorized you to work with the Medical Director, the Chief of Staff, and Medical Staff in the development of an exciting new progra

Describe the relatively poor recent record for unions, What do you think ex...

What do you think explains the relatively poor recent record for unions attempting to organize large bargaining units?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd