Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain communication is a two-way process, Communication is a two-way proc...

Communication is a two-way process. Communication is a series of loops. A message must be sent and the message must be received. However, the message must also be understood and ac

Explain seniority systems, 1. Employers justify pay differentials on:...

1. Employers justify pay differentials on: a. seniority systems b. production based pay systems c. merit pay systems. D all the above 2. A successful private plainti

Process design of operations in an organization, 1.  Investigate: Consider ...

1.  Investigate: Consider the operations of your own organisation (or another with which you are familiar) and report on how its operational processes are designed. From your readi

Explain health care compensation practices, Health Care Compensation Practi...

Health Care Compensation Practices Please respond to the following- • Analyze the pros and cons of the different health care compensation approaches and philosophies and determi

How import tariffs and exchange rate adjustments, 1. The company's shipment...

1. The company's shipments of newly-produced branded and private-label footwear from its plants to its regional distribution centers are subject to a. any applicable import tari

Compute minimum cost service rate, Consider mean arrival rate is 1 customer...

Consider mean arrival rate is 1 customer every 4 mins and mean service time is 5/2 mins. If waiting cost is $5 per unit per min and cost of serviceing one unit is $4. Find minimum

Discuss the different types of business relationships, Question: a) Di...

Question: a) Discuss the different types of business relationships a company can have with its suppliers and the factors that influence the choice of the most appropriate type

Explain which of these costs are associated with quality, Identify signific...

Identify significant costs in the organization like Wal-Mart. Which of these costs are associated with quality? Remember, quality costs are not limited to manufacturing organizatio

Memo motion and micro motion recording, Memo Motion and Micro Motion Record...

Memo Motion and Micro Motion Recording Originally based on cine-photography, nowadays video-recording technology is used to record patterns of movement in process activities.

Explain deviance and a moderate level of cohesiveness, Why is it important ...

Why is it important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd