Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Performance criteria for layouts, Outline performance criteria that is impo...

Outline performance criteria that is important in creating a layout . Identify the types of layout performance criteria that might be most important in the following settings. a -

Define the steps included in collective bargaining process, Define all the ...

Define all the steps included in collective bargaining process. The steps included in collective bargaining process are:- (i) Putting up before the management, through th

Balanced scorecard framework - theory of constraints, 1. Can the balanced s...

1. Can the balanced scorecard framework also incorporate benchmarking and the theory of constraints?  2. What's a constraint?  3. Consider your own goals and the resources an

LP, SHAYO & Sons is a canning company in Arusha that currently operates two...

SHAYO & Sons is a canning company in Arusha that currently operates two small canning State Mining Corporation (SMC) is establishing a production plan for the current week at its M

Explain how they demonstrate their leadership characteristic, Provide two e...

Provide two examples of current leaders and describe how they demonstrate their leadership characteristic. What separate these characteristics from management techniques? How effec

Describe financial leverage and give two examples, Define financial leverag...

Define financial leverage and give two examples to support your definition?

Describe the advantages of the various methods of data, Describe the advant...

Describe the advantages and disadvantages of the various methods of data collection.

Explain firms do not compete only against global competitors, Firms do not ...

Firms do not compete only against global competitors, but against- Their suppliers. Themselves. The customers of their competitors. Their competitors supply chains.

Productivity, which difference between operation performance and productivi...

which difference between operation performance and productivity?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd