Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

After working for 30 years, After working for 30 years, Ramjee Somjee Dutt ...

After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did

Explain the appropriate marketing-mix strategy, Marketers traditionally cla...

Marketers traditionally classify products on the basis of characteristics: durability, tangibility, and use (consumer or industrial). Discuss the appropriate marketing-mix strategy

Explain what quantity should these cookies be produced, Father's Cookies pr...

Father's Cookies produces chocolate-chip cookies in a large oven that holds up to 2,000 pounds of cookies at a time. Annual demand is constant at 200,000 pounds; variable cost is $

What are pros as well as cons of updating the product design, Since its rel...

Since its release in 2001, the iPod has become a music player phenomenon. In your opinion, how would the QFD approach have helped Apple in developing the iPod? What are the limi

What is matrix organisation, What is Matrix organisation? Ans: A Mat...

What is Matrix organisation? Ans: A Matrix organisation is a combination of Project and functional organisation.

States gross national product, States Gross National Product (GNP) Gr...

States Gross National Product (GNP) Gross Domestic Product (GDP) adjusted for foreign earnings.

Explain what are the benefits of working for someone else, • What are the ...

• What are the challenges? What are the challenges of being an entrepreneur? What are the challenges of starting and building your own compan What are the benefits... •

Define how supply chain management affected the organization, Reasearch a c...

Reasearch a company that uses supply chain management. Look how their organizational profitability is affected by the SCM. Incluce a descripiton of the company researched, expla

Explain the knowledge acquisition and application phase, Discuss the pros a...

Discuss the pros and cons of the major technologies used in: a. The knowledge creation and capture phase. b. The knowledge sharing and dissemination phase. c. The knowledge acquisi

Layout of facilities, Layout of Facilities Layout refers to the arran...

Layout of Facilities Layout refers to the arrangement of facilities. A plant layout refers to the arrangement of machinery equipment and other industrial facilities such as r

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd