Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Oprations process design, what is operation process design ? what are the i...

what is operation process design ? what are the important factors that effect a process design

Explain environmentally safe goods and why, Imagine you are a new product t...

Imagine you are a new product that sells for $1.25 an is environmentally safe. Would you spend thousands of dollars for Green Seal on your impulse product if ambivalent toward such

Explain understanding of human behaviour, Explain understanding of human be...

Explain understanding of human behaviour. Understanding of Human Behaviour: Understanding human behaviour is significant for any one dealing along with human resources. This

Explain function of operational leadership, Create a scenario that depicts ...

Create a scenario that depicts how the first line leader should act to fulfil the purpose and function of operational leadership in his or her area

Explain what is the bonds'' coupon rate, Metal Fabricators just issued $1,0...

Metal Fabricators just issued $1,000 par 20-year bonds. The bonds sold for $758.18 and pay interest semi-annually. Investors require a rate of 9% on the bonds. What is the bonds' c

Explain is not one of the three types of specifications, Which of the follo...

Which of the following is not one of the three types of specifications discussed in the text? Answer Design specifications Material specifications Performance specifica

Explain supply management, What is the difference between purchasing and su...

What is the difference between purchasing and supply management? What is the difference between a supply chain orientation and supply chain management?

Explain test market prior to an advertising campaign, A research team condu...

A research team conducted a study of soft- drink preferences among residents in a test market prior to an advertising campaign for a new cola product. Of the participants, 130 are

Assess the vital of completing post-project reviews, Assess the importance ...

Assess the importance of completing post-project reviews, and determine what project documentation must be updated as the result of the review meeting. Discuss the risks associated

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd