Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Line balancing, Line Balancing Line balancing is arranging a production ...

Line Balancing Line balancing is arranging a production line so that there is an even flow of production from one work station to the next i, e, so that there are no delays at a

Explain timmy says he doesn like getting swindled, Timmy Thompson, who fini...

Timmy Thompson, who finished his second year at a local community college last May, sees an advertisement to rent an apartment at Ocean Apartments for $1,500 a month. Timmy walks i

Explain what is the basic problem causing this conflict, You are the plant ...

You are the plant manager at Acme Plastics. You are running two shifts, a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate sup

Explain how do these survey methods compare, • Discuss the advantages and d...

• Discuss the advantages and disadvantages of self-administered interviewing, face-to-face interviewing, and telephone interviewing. • What is necessary for the success of each

Calculate percentage of the time the inspector is idle, At a border vehicle...

At a border vehicles arrive at the rate of 9 per minute in a Poisson distribution. For simplicity in this problem assume that there is only one lane and one inspector who can inspe

Competence - customer satisfaction and service quality, Competence - Custom...

Competence - Customer Satisfaction and Service Quality Means possession of the required skills and knowledge to perform the service. It involves: knowledge and skill of the c

Explain and appreciate the challenges faced by the cio, Imagine an intervie...

Imagine an interview with a company CIO or MIS Director/Manager, perhaps even in your own company. Construct a short list of questions that you would ask. The goal is to understand

Offer a list one of the seven management tools, List one of the seven manag...

List one of the seven management tools and discuss how they might be used in developing a new product.

Explain homogenous group, In a diverse team, a "fault-line" refers to: a. C...

In a diverse team, a "fault-line" refers to: a. Cases in which a team tends to find fault or blame in the other team members rather than their own behaviour b. Cases in which group

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd