Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain communication is a two-way process, Communication is a two-way proc...

Communication is a two-way process. Communication is a series of loops. A message must be sent and the message must be received. However, the message must also be understood and ac

Explain co-worker whose job performance is superior, Spencer just learned t...

Spencer just learned that his salary is $10,000 more than a co-worker whose job performance is superior to his. Equity theory would predict that Spencer would do any of the followi

Explain what is the multifactor productivity for each system, A grocery cha...

A grocery chain is considering the installation of a set of 4 self-checkout lanes. The new self-checkout lane setup will replace 2 old cashier lanes that were staffed by a cashier

Order winning and order qualifying criteria, 1. What you think might be the...

1. What you think might be the order winning and order qualifying criteria for: McDonald's, Southwest Airlines and a university?  Answer:

Develop a competitor profile for your college, Develop a competitor profile...

Develop a competitor profile for your college and for the college geographically closest to yours next prepare a brief strategy strategic plan is to improve the competitive positio

Explain the roles of the defense contract management agency, What are the r...

What are the roles and responsibilities of the Defense Contract Management Agency

Define company pay structure is fair to women and minorities, You have been...

You have been asked to evaluate whether a companys pay structure is fair to women and minorities. How would you go about answering this question? What factors might you consider in

Explain it projects that should be a part of bill''s it plan, List and desc...

List and describe (in two or three sentences each) three IT projects that should be a part of Bill's IT Plan - one project to support each area and/or process identified in above

Explain king henrys impact on the rule of law, Answer the following questio...

Answer the following questions on the Topic of The History of the American Corporation 1. Describe what is the rule of law and its importance on a successful capitalistic socie

Compute the average number of customers waiting at lhs, During busy periods...

During busy periods, a new customer walks into LHS every 15 mins. (with a standard deviation of 15 mins). At SHC, a customer walks in every hour (with a standard deviation of 1 hou

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd