Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Supply chain, to what extent is SCM applicable to a service operation

to what extent is SCM applicable to a service operation

MB 0044 - Production and Operation Management, What do you understand by “l...

What do you understand by “line balancing”? What happens if balance doesn’t exist?

Supervisory safety performance, 1. Supervisory Safety performance a. Job s...

1. Supervisory Safety performance a. Job safety analysis b. Proper job placement c. Development of safe working conditions. d. Enforcement of safety rules. e. Promotion of

Explain what should peter recommend to gwyn, What should Peter recommend to...

What should Peter recommend to Gwyn about Dana's case?

Compute what will be total bid price, Your firm designs PowerPoint slides f...

Your firm designs PowerPoint slides for computer training classes, and you have just received a request to bid on a contract to produce the slides for an 8 session class. From prev

What is ethical leadership, Give an example of ethical leadership. What are...

Give an example of ethical leadership. What are the characteristics of ethical leadership? And why do you think ethical leadership is important.

Idle time, how to calculate the idle time

how to calculate the idle time

Explain a recruitment process, Describe a recruitment process that would pr...

Describe a recruitment process that would provide a pool of pre-qualified candidates for the seven open trainer positions.

What order quantity will minimize the total inventory cost, Question: Y...

Question: You are the Operations Manager at Alien University and one of your responsibility is to manage the supplies of the University. One of your supplier has given you quan

Dicuss business and conduct a feasibility analysis, Develop an idea for a n...

Develop an idea for a new business and conduct a feasibility analysis. Please be as creative as you like in the development of your idea (but as careful as you can be in your analy

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd