Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain a wealthy farmer owns fifty acres of land, A wealthy farmer owns fi...

A wealthy farmer owns fifty acres of land. He is going to plant each acre with sugarcane or corn. Each acre planted with sugarcane yields Rs 16,000 profit; each with corn yields Rs

Find expected value for the add assembly line option, Howard Weiss, Inc., i...

Howard Weiss, Inc., is considering building a sensitive new airport scanning device. His managers believe that there is a probability of 0.40 that the ATR Co. will come out with a

Explain marketing to stakeholders and stockholders, What is the value of ma...

What is the value of marketing to the consumer, the stakeholder and stockholder and a. the value of your place on marketing b. the value of marketing to customers and consumers c.

Explain inhumane labor standards, A few years ago, several U.S. retailers w...

A few years ago, several U.S. retailers were sued in Los Angeles courts for human rights abuses associates with contract manufactures located in the Marianas Islands, a territory o

What is utility of materials requirement planning, What is utility of mater...

What is utility of materials requirement planning second to manufacturing operations? It is evolved by MRP-I. A system which incorporates not only material needs, but all manuf

Formulation of a service operations strategy, 1. What issues are raised by ...

1. What issues are raised by this case in relation to the formulation of a service operations strategy? Answer: This example raises interesting questions relating to service str

Explain hospital risk pool, A hospital has contracted with an HMO to provid...

A hospital has contracted with an HMO to provide acute care inpatient services for $1,000 per day, subject to a 10 percent withhold. The proposed budget for inpatient services is b

Explain what professional credential do professionals, What steps would you...

What steps would you take to prepare yourself for a career as human resources director or vice president for human resources in a U.S. healthcare facility? What professional creden

Distinguish among a general benefit and a specific benefit, Distinguish bet...

Distinguish between a general benefit and a specific benefit. Why do customers respond positively to specific benefits?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd