Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Define the importance of management systems, 1. Propose a definition of inn...

1. Propose a definition of innovation in your own words (50-100 words). 2. Compare the concepts of innovation, invention, and creativity. 3. Describe the relationship between

Product layout, define the following key terms in product layout; product i...

define the following key terms in product layout; product interval time, product duration, asssembly line balancing.

Explain can the baker sue kristina for payment of the cake, Kristina places...

Kristina places an order for a cake on Flowers bakery's web site. She then calls the baker to tell him that she will pay him $1000 for the specially designed cake if he will guaran

Explain how selling products online internationally can harm, The question ...

The question from my book is "How might Evo's (a business selling products online in the USA) international success actually harm its business?" I understand the question but I don

Explain hamilton marketing services, Could someone help me to figure out th...

Could someone help me to figure out this case? Thanks very much. Alex Hamilton founded Hamilton Marketing Services in 1999 after leaving a major marketing consulting firm in Chicag

Explain estimating the mean height of a sample of seedlings, A biologist re...

A biologist reports a confidence interval of (2.0,2.4) when estimating the mean height (in centimetres) of a sample of seedlings. What is the estimated margin of error and the samp

Explain higher level of economic performance, Can someone help me figure th...

Can someone help me figure this one out? Which firm will have a higher level of economic performance? a) A firm with valuable, rare, and costly to imitate capabilities competing in

Explain supply management, What is the difference between purchasing and su...

What is the difference between purchasing and supply management? What is the difference between a supply chain orientation and supply chain management?

Explain collective bargaining, Explain collective bargaining Collectiv...

Explain collective bargaining Collective Bargaining : Collective Bargaining constitutes the negotiations among the management and the union with the final objective of agreein

What is usefulness of flexible manufacturing systems, Q. What is usefulness...

Q. What is usefulness of flexible manufacturing systems to manufacturing operations? Flexible manufacturing systems (FMS) comprise a few machines with part and device handling

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd