Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain what are the major problem issues facing sandy, After reading the C...

After reading the Concluding Case entitled "Barbara's World of Windows, Fabrics, and Accessories", what are the major problem issues facing Sandy, and what specific recommendations

Scope overview as well business case sections of the project, The scope ove...

The scope overview and business case sections of the project charter provide the high-level "what and why" of the project

Explain time-phased product structure, The demand for subassembly S is 100 ...

The demand for subassembly S is 100 units in week 7. Each unit of S requires 1 unit of T and 2 units of U. Each unit of T requires 1 unit of V, 2 units of W, and 1 unit of X. Final

Explain the roles of the defense contract management agency, What are the r...

What are the roles and responsibilities of the Defense Contract Management Agency

Explain generally accepted accounting principles, • Describe the importance...

• Describe the importance of generally accepted accounting principles (GAAP) in deriving financial information for evaluating the financial performance of integrated health organiz

Explain employees effectively execute the strategy, Select a company that y...

Select a company that you believe uses its employees to achieve a competitive advantage. Discuss how the employees effectively execute the strategy and how the company can sustain

Attitudes as well bargaining behaviours of the participants, Do you think t...

Do you think the attitudes and bargaining behaviours of the participants in collective bargaining negotiations are more or less important in the final outcome than economic conditi

Explain risks identified in the project charter, Risks identified in the pr...

Risks identified in the project charter include events that if they occur will have either a positive or a negative effect on a project's objectives.

Explain was any sexual harassment involved in this situation, Was any sexua...

Was any sexual harassment involved in this situation? If so what kind was it?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd