Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Benefits of effective operations management, what are the benefits of effec...

what are the benefits of effective operations management. Discuss.

Explain arbitration as a quasi judicial process, Examine arbitration as a q...

Examine arbitration as a quasi judicial process in which parties agree to submit unresolved disputes to a neutral third party for binding settlement. Explain the labor- contractual

Explain job market which favours the employer, Broad Bands - How does this ...

Broad Bands - How does this concept work today in a period of high unemployment, low pay increases, and a job market which favours the employer?

Explain must prepare a budget for a change initiative, Change plans must co...

Change plans must consider the use of a companys resources to maximize potential and ensure success. Financial resources are a definite consideration for any plan or objective. I

Describe work breakdown structure, All of the following convetions are wide...

All of the following convetions are widely adopted project teams create the second level of the project Work Breakdown Structure (WBS) EXCEPT: A. The second level may be organized

Construct a markov chain and its steady-state probabilities, Suppose that a...

Suppose that at any period of time a photo-copier machine can either be working properly, in need of maintenance, in need of minor repair, or in need of major repair. If the photoc

What must an organization do to prepare for such a risk, Product contaminat...

Product contamination is a catastrophic event, both for the organization at fault and for the victims. Cases of product contamination frequently make the news. Find an example o

Explain the directions given in the your turn scenario, Follow the directio...

Follow the directions given in the "your turn" scenario.

Order winners - operations strategy, Order Winners - Operations Strategy ...

Order Winners - Operations Strategy These are operational capabilities that directly contribute to winning business. They are generally cited as the reasons for the purchase o

Explain fire wire sure wire surfboard''s strongest competitor, 1. Identify ...

1. Identify and describe fire wire sure wire surfboard's strongest competitor .how is this rival positioned in the marketplace? 2. What recommendation would you make to mark pri

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd