Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain creating diverse teams is a challenge, Creating diverse teams is a ...

Creating diverse teams is a challenge. All of the following are important steps to include in a plan for bringing diversity to a team, except: a. The organization should publicly c

How manage the laz-skan development project, Base on the case study; United...

Base on the case study; United Photonics Malaysia Sdn Bhd Who do you think should manage the Laz-skan Development Project?

Explain perspective of project manager to avoid the obstacle, Analyze why i...

Analyze why it is important to address risk through the entire project life cycle. Identify three possible negative results that can occur if an organization fails to address risk

Determine the wbs shown below, Consider the WBS shown below: 1.00.00 1.1...

Consider the WBS shown below: 1.00.00 1.1.0 1.1.1 1.1.2 1.2.0 1.2.1 1.2.2 If the total program costs $100,000 and 1.2.1 and 1.2.2 are each $20 K, then the cost of 1.1.0 is:

Explain evolution of the supply chain concept, What is the relationship bet...

What is the relationship between the growth in worldwide competition and the evolution of the supply chain concept?

Explain how can differences in the cultures of two countries, How can diffe...

How can differences in the cultures of two countries create ethical issues in our business operations? A key to answering this question is to first understand culture, particularly

Explain diversified network, USAA, which provides financial services to mil...

USAA, which provides financial services to military officers by mail and telephone, is an example of a Answer focused service. Focused network. Clustered service. Diversified netwo

Explain how are scheduling and productivity related, Scheduling techniques ...

Scheduling techniques are designed to disaggregate the master production schedule into time-phased daily or hourly activities. A detailed production schedule must include when and

Explain why is it important for a company to orient freshers, Why is it imp...

Why is it important for a company to orient a new employee to a job? What steps would you take to orient a new employee to do what they are supposed to do?

Explain creation of a microsoft project file, Creation of a Microsoft Proje...

Creation of a Microsoft Project File Follow the instructions below to create a small project file to submit to your instructor. Instructions: Load Microsoft Office Project 2007 "tr

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd