Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain and identify the appropriate tools and techniques, Identify and dis...

Identify and discuss the four basic phases of the Phased Project Planning process. Explain how you will apply the innovative process to change your selected organization. Ide

Total operation system, critically discuss the total operation system, poli...

critically discuss the total operation system, policies and practices of an organization

Upper and lower limits, The upper and lower limits for diving ring diameter...

The upper and lower limits for diving ring diameters made by John''s Swimming are 40 and 39 cm. John took 11 samples with the following average diameters (39, 39.1, 39.2, 38.9, 39.

Describe scenarios and contingency plans, Ok need a little help in arrangin...

Ok need a little help in arranging these in the right order 1-5 Select measures and targets Set strategic goals Hold operational reviews Implement single-use plan Define scenarios

Compare today''s business world with the one of 40 ago, How does today's bu...

How does today's business world compare with the one of 40 ago? What is different about today and what is not so different? Electronincs assembly Inc. operates two 8 hour shifts

Explain nominal work groups and the delphi techniques, Nominal work groups ...

Nominal work groups and the Delphi Techniques are used as part of which risk management process? Answer Risk identification Risk assessment Risk monitoring and control

Explain what is the role and impact of hr practices, What is the role and i...

What is the role and impact of HR practices domestically and internationally when globalization forces the organization to seek expansion overseas?

Compute the lcl and ucl for these data, A state department of tourism and r...

A state department of tourism and recreation collects data on the number of cars with out-of-state license plates in a state park. (The group's position is that more out-of-state p

Compute the future value of 2000 in, Calculate the future value of 2,000 in...

Calculate the future value of 2,000 in 1. 5 years at an interest rate of 6% per year 2. 10 years at an interest rate of 6% per year 3. 5 years at an interest rate of 7% pe

Ethical decision making, Mary is 86 years old and resides in a nursing home...

Mary is 86 years old and resides in a nursing home.  She is alert but forgetful, and unsteady on her feet.  She has a history of falls and the nurses are becoming increasingly conc

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd