Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Master production scheduling, Master Production Scheduling The master s...

Master Production Scheduling The master schedule ( or master production schedule of MPS) sets the quantity of each end item (finished product) to be completed in each time peri

Forcasting, what are types of forcasting?

what are types of forcasting?

Explain the major components of hr planning and forecasting, Discuss the ma...

Discuss the major components of hr planning and forecasting efforts.

Calculate five year moving averagetle.., The figures below indicate the num...

The figures below indicate the number of mergers that took place in the savings and loan industry over a 12-year period. Year Mergers Year Mergers 2000 46 2001 46 2002 62 2003 45 2

Explain e-activity evaluate the lessons, From the e-Activity, evaluate the ...

From the e-Activity, evaluate the lessons learned in this chapter to determine which single lesson would be most beneficial to the company you researched. Provide specific examples

Mgt455, Discuss an example of a work-related project that is able to be bro...

Discuss an example of a work-related project that is able to be broken down into structure, tasks, subtasks, and work packages, and why project management in the form of a CPM/PERT

Explain delivered weekly freestanding ads, How your local newspaper would b...

How your local newspaper would be affected if local supermarkets switched to weekly advertising and instead used a service that delivered weekly freestanding ads directly to each h

Explain problem when a new drug is introduced to the market, What capacity ...

What capacity problems are encountered when a new drug is introduced to the market?

Explain the effective rate of interest for an investment, Find the effectiv...

Find the effective rate of interest for an investment that earns 5 (1/2) % per year, compounded continuously

How is capacity management important in the organisation, How is capacity m...

How is capacity management important in the organisation? Capacity management: Capacity management is a procedure which seeks to make sure that the organisation can contr

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd