Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Why user should be involved design of the database, We are agree that the u...

We are agree that the user should be involved in the design of the database. Class, how would you go about the process of designing a database? What processes are involved? And ple

Natural extrinsic reward comparises all the following except, Natural extri...

Natural extrinsic reward include all the following except/1.compliment/2.special Jon/3.asking advice/4.recognition/5. Merit pay increase/ which of these-answer is correct

Explain the utilization and the efficiency of each situation, Determine the...

Determine the utilization and the efficiency for each of these situations: a. A loan processing operation that processes an average of 7 loans per day. The operation has a design c

Tqm, benefit from total quality management in operations management

benefit from total quality management in operations management

Explain how globalization is affecting the political, Discuss how globaliza...

Discuss how globalization is affecting the political, legal, and economic forces impacting todays business environment?

Developing an layout, What is the difference in strategy in developing an i...

What is the difference in strategy in developing an initial layout for a new facility as comparedn to the strategy in improving the layout of an existing facility?

Explain secondary data are the, Secondary data are the facts and figures...

Secondary data are the facts and figures that are newly collected for the project at hand. facts and figures obtained by watching people mechanically rather than in person.

Describe how investigators may go about collecting evidence, Discuss the le...

Discuss the legality of the hacker's actions as described in the "Hacking into Harvard" article. Explain how investigators may go about collecting evidence if a crime was thought t

Difference between performance and productivity measurement, 1. Explain the...

1. Explain the link between productivity and quality?  2. Who do van Biema and Greenwald (1997) and Drucker (1991) suggest are responsible for the slow growth in service sector

Explain how does one go about controlling workers, How does one go about co...

How does one go about controlling workers' compensation cost, and why is that important?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd