Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

What are the characteristics of total quality management, Q. What are the c...

Q. What are the characteristics of total quality management? Characteristics of total quality management: 1. Get this right first time philosophy 2. Continuous enhancemen

Explain project selection, "Project Selection" •For the purpose of completi...

"Project Selection" •For the purpose of completing the requirements of this course, select an actual business or personal project that assumes duration of 15 months and a functiona

Explain arbitration as a quasi judicial process, Examine arbitration as a q...

Examine arbitration as a quasi judicial process in which parties agree to submit unresolved disputes to a neutral third party for binding settlement. Explain the labor- contractual

Product layout - connected flow, Product Layout - Connected Flow Where...

Product Layout - Connected Flow Where the demand for a single product is sufficiently high to warrant truly continuous operation (mass production for discrete items such as, c

Explain how much is it costing the company per day, A production process co...

A production process consists of a three-step operation. The scrap rate is 19 percent for the first step and 10 percent for the other two steps. a. If the desired daily output

Explain leadership styles associated with path-goal theory, Identify four l...

Identify four leadership styles associated with path-goal theory. Explain each style and relate it to styles described in other theories. Can leaders exhibit more than one style?

Value of a Loyal Customer (VLC), A manufacturer of business copier workstat...

A manufacturer of business copier workstations has a 75 percent customer retention rate. Their accounting department estimates the incremental contribution to profit and overhead

Flexible work schedules in their organizations describe, What can HR manage...

What can HR managers do to help facilitate flexible work schedules in their organizations?

Important of production planning, Important of Production Planning The i...

Important of Production Planning The importance of production planning maybe judged form the following facts. 1. Production Planning Sets Objectives: Production planning se

Product layout, define the following key terms in product layout; product i...

define the following key terms in product layout; product interval time, product duration, asssembly line balancing.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd