Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Enterprise architecture process, The Enterprise Architecture process i...

The Enterprise Architecture process is one of a number of Information System management processes that occur simultaneously within a large financial services institution

How is a standard time determined by time study, 1. How is a standard time ...

1. How is a standard time determined by time study?  Answer: The job is broken into well-defined short elements, which are then repeatedly timed by stopwatch, the worker's rate

Increase in productivity be if we could remove the scrap, An operation has ...

An operation has a 20 percent scrap rate. As a result, 80 pieces per hour are produced. a. If we could eliminate the scrap, how many pieces could we produce? b. What would be

Non-registered investment assets, They have set up two TFSAs for long-term ...

They have set up two TFSAs for long-term savings. One has a balance of $10,123 ($10,000 contributions, $123 in interest income for one year ). These funds are currently earn

What is operations strategy, What is operations strategy? Operations ...

What is operations strategy? Operations strategy: According to Slack and Lewis the definition operations strategy: The total pattern of decisions that shape the long

Find fair price for the insurance policy, A1 Inc. has $1 million in assets ...

A1 Inc. has $1 million in assets at a job site and, applying a risk transfer approach, wishes to address risk by taking out an insurance policy. The insurance carrier provided its

Explain what is the role of an organizational leader, What is the role of a...

What is the role of an organizational leader ans what significant impact should they have on a Organization in the past, present and future of a company?

Explain challenges inherent in maintaining both individual, Please show you...

Please show your work: APA Citation and Reference Materials and Please provide a project example for both the question. 1) You are the civil engineering foreman in charge of a 24-p

Explain waiting for my physical delivery, Can I access the eBook while wait...

Can I access the eBook while waiting for my physical delivery?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd