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Question 1:
Explain how you would set up the Front Office Department of a new 100 room beach resort. You should consider the following points in your answer:
• Manpower requirements • Recruitment and selection • Training • Final organization chart
Question 2:
Explain the following: (i) Corporate rate (ii) Crew rate (iii) Rack rate (iv) Back-to-back rate (v) Airline rate
Question 3:
Discuss in detail the duties and responsibilities of the Executive Housekeeper and explain why he/she is a key player in the Rooms Division Management?
Question 4:
Why is the lobby also considered as the hub of the hotel?
Question 5:
One of the main concerns of Front Office & Reservations Management is the efficiency of their communication system within their departments. What according to you should be the main features of the communication system and how effective should it be?
Problem: (i). Define the term ‘ecosystem' (ii). What are the three major ecosystems in the tropical marine environment. (iii). State and explain four main ecological
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In order to give unique co-extensive representation to each subject in the UoS, the classificationist has to ascertain the various attributes - infinite, turbulently dynamic, conti
Question 1: You have just been appointed as Food & Beverage Controller of a major Food & Beverage operation within a medium-size hotel. Explain in detail the various areas you
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Question 1: List the several components of a performance management system. Define performance management system Components of performance management system
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