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Question 1:
Explain how you would set up the Front Office Department of a new 100 room beach resort. You should consider the following points in your answer:
• Manpower requirements • Recruitment and selection • Training • Final organization chart
Question 2:
Explain the following: (i) Corporate rate (ii) Crew rate (iii) Rack rate (iv) Back-to-back rate (v) Airline rate
Question 3:
Discuss in detail the duties and responsibilities of the Executive Housekeeper and explain why he/she is a key player in the Rooms Division Management?
Question 4:
Why is the lobby also considered as the hub of the hotel?
Question 5:
One of the main concerns of Front Office & Reservations Management is the efficiency of their communication system within their departments. What according to you should be the main features of the communication system and how effective should it be?
LENGTH: 1000- 1200 WORDS : ESSAY Choose one of these essay topics. (Include ABSTRACT AND PLAN for your report or your essay) If you choose to write an essay for this assignment, y
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ALPHAETICO - CLASSED CATALOGUE: The alphabetico-classed catalogue may be considered as a combination or mixture of the best points associated with dictionary and classified ca
Knowledge The dictionary definition of knowledge is 'organised body of information or the comprehension and understanding, consequent on having acquired an organised body of
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Selection of Sources: A good approach to literature search is looking up a bibliography, an encyclopaedia or a review publication. This provides background information as also
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Library Binding: Binding should be appropriate to the type of material and to the expected use. Early binding for libraries stressed strength, appearance being only a seconda
Sewing and Collation - library bindings: Reinforced new books which conform to A.L.A. standards, shall be designated as follows: Resewed and reinforced in class `A' cover o
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