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Question 1:
Explain how you would set up the Front Office Department of a new 100 room beach resort. You should consider the following points in your answer:
• Manpower requirements • Recruitment and selection • Training • Final organization chart
Question 2:
Explain the following: (i) Corporate rate (ii) Crew rate (iii) Rack rate (iv) Back-to-back rate (v) Airline rate
Question 3:
Discuss in detail the duties and responsibilities of the Executive Housekeeper and explain why he/she is a key player in the Rooms Division Management?
Question 4:
Why is the lobby also considered as the hub of the hotel?
Question 5:
One of the main concerns of Front Office & Reservations Management is the efficiency of their communication system within their departments. What according to you should be the main features of the communication system and how effective should it be?
Selection and Packaging: Added value is often claimed for information services on the grounds that they bring together, in a convenient form, items of information which would
INFORMATION SERVICES: In the earlier Unit of this Block (Block 1, Unit 1), you have learnt about the concept and need for information. In this context, it has been emphasised
QUESTION 1 (i) Discuss the key activities of the strategic management process'. Explain why it is important for managers to recognise the interdependent nature of these activit
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understand the prospect for growth in global services
Internet - Definition A great majority of people are now aware of the existence of Internet But, many of them have perhaps a some what misguided view of what the Internet rea
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LITERATURE SEARCH: The ultimate objective of any documentation or information activity is to provide the user with the information he needs, to the extent he requires, within
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