Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
The dark side of quality cost analysis
The Quality Cost Analysis will always look at the organisation's costs and not the customer's costs. The manufacturer and the seller are definitely not the only people who will suffer from quality-related costs. The customer suffers from the quality-related costs too. If the manufacturer sells a bad product then the customer will face significant expenses in dealing with the bad product.
Most of the software failures do not lead to deaths. Most of the software projects involve the conscious tradeoffs among many factors which include the cost, the time of completion, the richness of the feature set, and the reliability. There is nothing wrong in doing this type of business tradeoff, consciously and also explicitly, unless the fact is not taken into account that some of the problems which leave in the product may cost the customers much more than the cost to the organisation.
The problem of the cost-of-quality analysis is that it will be set up to underestimate the litigation and the customer dissatisfaction risks. The total cost should include the customer's external failure costs into account (the lawsuits).
The following table compares the external failure costs which will have to be borne by the buyer and the seller:
Table 11. 1: Comparisons of the external failure costs borne by the buyer and the seller
Seller: External failure costs
Customer: Failure costs
These are the types of the costs which have to be absorbed by the seller which releases a defective product.
These are the types of the costs absorbed by the customer who will buy a defective product.
Management Responsibility a. The quality policy shall be defined documented understood implemented and maintained. b. Responsibilities and authorities for all personn
Question 1: (a) Explain briefly the different steps in an Environmental Impact Assessment study. (b) Give the constraints of the process of Environmental Impact Assessment (
Quantitative layout analysis - Trial and Error Method Here we use simple travel chart and graphical approach to reduce to minimize nonadjacent flows by centrally locating the
H i stograms Histograms show a visual summary of the data, which is simple to understand. Raw data is difficult to understand and a pictorial representation helps to understa
You have been asked to acquire charge of a system growth where the customer needs about fifty per cent of the functionality very immediately to meet a business opportunity but wher
Risk Breakdown Structure for a Project Risk Breakdown Structure (RBS) is a hierarchical list of risks, which standardises the department's personnel resources that help in pla
discussion questions case study
Question: (a) Why is project monitoring important? (b) Outline the aspects you would check in a project monitoring meeting? (c) What corrective actions can be taken in th
Submit all required artefacts necessary to achieve the ‘Life Cycle Objectives Milestone' (LCOM). These are: A Vision document setting out the business objective and business cas
Goals of an FMS The goal of an FMS is to produce a moderate verity of products in moderate. Flexible quantities clearly an F M S is more flexible than conventional high volum
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +91-977-207-8620
Phone: +91-977-207-8620
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd