Knowledge and awareness of multiculturalism-global office, Business Management

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b) An knowledge and awareness of multiculturalism may foster improved communication because:

Employees can communicate better with one another in order to achieve organisational objectives(goals)
Conflict caused by misunderstandings can also be evade, thereby enhancing effective communication flows
An understanding of diverse cultures can prevent awkward situations (see Box 4.7b for some examples)
Opportunities for communicating worldwide marketing messages are enhanced
Any psychological barrier between different groups of workers is isolated, thereby promoting enhanced formal and informal communications and encouraging a more harmonious workplace
Workers might feel more accepted (a sense of belonging) and this security can also foster improved communication and cooperation.

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