Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Explain what are the issues of management does google needs, What are the i...

What are the issues of management does Google strategy 2010 needs to address? How could they be analysed and evaluated?

Explain different insulation properties, An insulated shipping container su...

An insulated shipping container supplier is considering expanding its product line. Three materials with different insulation properties are under consideration. The following info

Explain what the main organizational problems, What do you see as the main ...

What do you see as the main organizational problems that are likely to be associated with implementation of a transnational strategy? Explain

Look to shareholders - financial perspective, Look to Shareholders - Financ...

Look to Shareholders - Financial Perspective  In this perspective, the company identifies individual function contribute to the accomplishment of its overall mission and strat

Explain early european explorations of the americas, Need information on th...

Need information on this; did not receive my textbook as of yet European Explorations Debate the pros and cons of the early European explorations of the Americas. Should thes

Define internal vs external recruiting, Compare internal vs external recrui...

Compare internal vs external recruiting. When would you want to use each option? what are some advantages and disadvantages of each?

Define the upper and lower control limits, The overall average on a process...

The overall average on a process you are attempting to monitor is 50 units. the process standard deviation is 1.72. Determine the upper and lower control limits for a mean chart, i

Formulate the problem of maximizing weekly profit, Problem: A leather c...

Problem: A leather company manufactures leather jackets and leather handbags. A leather jacket requires 8 square feet of leather, while a handbag requires 2 square feet. In ad

What is utility of optimised production technology, Q. What is utility of o...

Q. What is utility of optimised production technology to manufacturing operations? Optimised production technology (OPT) optimises the employ of ‘bottleneck resources' (restric

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd