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Kaplan and Norton Balanced Scorecard Framework
Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?'
The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.
Is Henri Fayol guide of the managing princibles still used today or they outdated
Responsibilities of Operations Managers in Operation Management The responsibilities of operations managers 1. Understand and participate in setting business strategy
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kindly explain how calculations are done
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Do you believe a compensation plan based 100% on commission would ever be justified? Give an example for either option.
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