Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Explain detrimental to effective group functioning, What is groupthink? Why...

What is groupthink? Why can groupthink be detrimental to effective group functioning?

Describe limitations of the relational model, Write a 200- to 350- word sho...

Write a 200- to 350- word short-answer response to the following: • Identify and describe three limitations of the relational model and recommend strategies to overcome these li

Factors for best path for data among two points on a network, Name three fa...

Name three factors that a router must consider when determining the best path for data between two points on a network?

Explain what are some types of software that can help, What are some types ...

What are some types of software that can help us protect employee information? How does this software interact with our current HR technology? Explain from a conceptual stand

Define productivity percentage change for each category, 1 Eric Johnson mak...

1 Eric Johnson makes billiard balls in his New England plant. With recent increases in his costs, he has a newfound interest in efficiency. Eric is interested in determining the pr

Explain what suggestions do you have for improving program, Go to skillsoft...

Go to skillsoft.com, the website for Skill soft, a company that specializes in providing e-learning solutions. Move the cursor over Info Center, then over Demos. Click on Business

Determine the optimal order size and total inventory cost, Case Study: ...

Case Study: The ePoint Store stocks paint in its warehouse and sells it online on its Internet Web site. The store stocks several brands of paint; however, its biggest seller i

Theory of constraints -toc, Theory of constraints -TOC The theory of c...

Theory of constraints -TOC The theory of constraints was first proposed in 1986 by Dr Eliyahu M. Goldratt in his widely read book The Goal. The theory of constraints is the pr

Explain the concept of globalization many businesses operate, Based on the ...

Based on the concept of globalization, many businesses operate and compete in a global environment. Describe the additional factors that affect/impact global supply chains.

Explain will any action notices be generated, The MPS for product A calls f...

The MPS for product A calls for 100 units to be completed in week 4 and 200 units in week 7 (the lead time is 1 week). Spare part demand for Item B is 10 units per week. The bill o

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd