Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Explain major operations planning activities, In an overview of the major o...

In an overview of the major operations planning activities in a typical logistics organization, which of the following activities follows aggregate sales and operations planning? a

Production volume of bushings as well bearings are the same, 1. A powder me...

1. A powder metal (PM) manufacturing line produces bushing in three steps, compaction, sinter-harden, and rough/O?nish turn, which are accomplished at three single machine stations

What is business process re-engineering, What is Business process re-engine...

What is Business process re-engineering? Business process re-engineering (BPR): The basic redesign of existing business processes to attain enhancements in critical areas

Calculate the standard time for the job, An  industrial  engineer  has obta...

An  industrial  engineer  has obtained the  following data  in connection  with a  time  study on  the lines  of the Hawthorne  studies  taking  four different  elements  and five

Batch operations - operations function, Batch Operations - Operations Funct...

Batch Operations - Operations Function Batch systems form an intermediate category, and are the most common. Here, many different products are produced at regular or irregular

Operational strategies for balancing capacity and demand, What are the Oper...

What are the Operational strategies for balancing capacity and demand? Operational strategies for balancing supply (capacity) and demand: a. Level capacity strategies b.

Historical evolution, What is the historical evolution of operations manage...

What is the historical evolution of operations management?

Calculate a tracking signal for months, The classified department of a mont...

The classified department of a monthly magazine has use a combination of qualitative and quantitative methods to forecast sales of advertising space. Results over a 20 month period

Assess the vital of completing post-project reviews, Assess the importance ...

Assess the importance of completing post-project reviews, and determine what project documentation must be updated as the result of the review meeting. Discuss the risks associated

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd