Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Describe meeting at wagoneer''s headquarters, Tobin is an independent contr...

Tobin is an independent contractor for Wagoneer, Inc. While driving to a meeting at Wagoneer's headquarters, Tobin is texting his supervisor at Wagoneer. As a result of his inatten

Scope of production and operation management , Scope of Production and Oper...

Scope of Production and Operation Management Production management mainly associated with the factory management as the problem of production crept with the development of facto

Manufacturing process technology, eloberate manufacturing process technolog...

eloberate manufacturing process technology with its types. project,jobshop,batch,assembly line,contineous..?

How to construct the dual of the problem, Construct the dual of the problem...

Construct the dual of the problem minimize Z=3(x1) - 2(x2) + 4(x3), subject to the constraints 3(x1) + 5(x2) + 4(x3) >= 7, 6(x1) + (x2) + 3(x3) >= 4, 7(x1) - 2(x2) - (x

Explain what is the number of late -tardy jobs, A single machine work cente...

A single machine work center has five jobs assigned to it. They are labeled, in the order of their arrival in the shop, as jobs A, B, C, D and E. The work center may work on only o

What are the major operational functions in the organisation, What are the ...

What are the major operational functions in the organisation? Main operational functions in the organisation are as follows: • Marketing and sales for example, identifying w

Describe the types of evidence that you would look for, Discuss the types o...

Discuss the types of evidence that you would look for in order to determine whether a needs analysis has been improperly conducted. How would you know? Why?

Describe how trade lowers the costs of making computer parts, closing case:...

closing case: Logitech Best known as one of the world's largest producers of computer mice, Logitech is in many ways the epitome of the modern global corporation. Founded in 198

Explain does anyone have any insight, Does anyone have any insight into Dis...

Does anyone have any insight into Discussion Question, This was not discussed in class.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd