Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Why managing princibles still used today, Is Henri Fayol guide of the manag...

Is Henri Fayol guide of the managing princibles still used today or they outdated

Activities of operation manager in operation management, Responsibilities o...

Responsibilities of Operations Managers in Operation Management The responsibilities of operations managers  1. Understand and participate in setting business strategy

I want a broke down step by step solution, I have looked at your solution a...

I have looked at your solution and I still do not understand how you get the numbers put in for flow time from the information given. I understand how to calculate everything after

Explain impacted financially should a consumer lawsuit, Numerous laws that ...

Numerous laws that are enacted to protect consumers have been passed and business leaders have evolved to reflect this focus on consumer safety. Select one of the laws in Appendix

Explain guidelines for how management should be treating emp, Which of the ...

Which of the following responsibilities do human resource managers fulfil in their role as employee advocates? A) provide support for employees contesting unfair practices B) provi

Case studies, Bloomsday Outfitters produces T-shirts for road races. They n...

Bloomsday Outfitters produces T-shirts for road races. They need to acquire some new stamping machines to produce 30,000 good T-shirts per month. Their plant operates 200 hours per

Explain a mechanistic and organic organization, Contrast a mechanistic and ...

Contrast a mechanistic and organic organization giving an example of each. What would a bureaucracy be more like, mechanistic or organic? Why?

Explain build the pilot project and then make a decision, Dan Reid, chief e...

Dan Reid, chief engineer at New Hampshire Chemical, Inc., has to decide whether to build a new state-of-art processing facility. If the new facility works, the company y could real

Explain compensation plan, Do you believe a compensation plan based 100% on...

Do you believe a compensation plan based 100% on commission would ever be justified? Give an example for either option.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd