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Kaplan and Norton Balanced Scorecard Framework
Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?'
The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.
Dedication of resources within an organization is Answer an indication of stockholder involvement. An unification of global resources under the parent company. One aspect of minimi
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Why is it important for a leader to be able to manage across cultures? Communicate your thoughts on the following statement: Leaders who cannot understand cultural differences in p
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