Kaplan and norton balanced scorecard framework, Operation Management

Assignment Help:

Kaplan and Norton Balanced Scorecard Framework

Kaplan and Norton (1992, 1993, and 1996) describe the concept of a 'balanced scorecard' that includes four categories of measure: financial, customers, internal business processes and measures of innovation and learning. The balanced scorecard starts by asking 'what do shareholders want?' 

The framework allows managers in a company a rapid and comprehensive assessment of a company in a single report. Managers can consider and balance performance measures for four critical areas or perspectives that effect successful mission accomplishment.


Related Discussions:- Kaplan and norton balanced scorecard framework

Total operation system, critically discuss the total operation system, poli...

critically discuss the total operation system, policies and practices of an organization

Explain potential for increased profit, Which of the following is not a cri...

Which of the following is not a criterion used in forming segments? Potential for increased profit Similarity of needs of potential buyers within a segment Competitive pos

Explain first step in your data analytical project, Your final project enta...

Your final project entails systematic extraction of decision-aiding insights out of a dataset provided to you in the Doc Sharing area. This project will provide you with hands-on e

Idle time, how to calculate the idle time

how to calculate the idle time

Describe what you understand by supply chain management, Question : (a)...

Question : (a) Describe what you understand by supply chain management. (b) An important decision facing most purchasing managers is whether to source each individual produc

Explain time-phased product structure, The demand for subassembly S is 100 ...

The demand for subassembly S is 100 units in week 7. Each unit of S requires 1 unit of T and 2 units of U. Each unit of T requires 1 unit of V, 2 units of W, and 1 unit of X. Final

System Analysis and Design, For a project, following information is given: ...

For a project, following information is given: Activity I.P Expected Time in Weeks A - 5 B - 6 C A 7 D A,

Explain which style did you find most effective, Think back to teachers you...

Think back to teachers you have had, and identify one each who fits a supportive style, directive style, participative style, and achievement-oriented style according to the path-g

Case study, what is continuous improvements

what is continuous improvements

Explain what is the role of participation in goal setting, What is the role...

What is the role of participation in goal setting? Answer Participation is positively correlated with performance Participation provides more goal clarity Participation

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd