Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Labour laws, Labour Laws The major objective of the regulative legisla...

Labour Laws The major objective of the regulative legislation is to control the relations among employees and employers and to provide for technique and manners of settling in

Describe the rights conferred by law, Question 1: Examine critically th...

Question 1: Examine critically the circumstances in which a strike will be considered as an unlawful strike under the Employment Relations Act. Question 2: Analyse the

Key to unknown- miscellaneous, Key to Unknown : In Chemistry, it is ofte...

Key to Unknown : In Chemistry, it is often the practice in educational establishments to give students unknown substances (unknown by them, that is!) to analyse. If you keep suc

JOB DESIGN, What are the efects of poor job design

What are the efects of poor job design

Training for different employees, Training for different employees : The...

Training for different employees : The employees who are to be trained can be of different types and each type would require different types of training. 1. Unskilled workers

Assignment., critically discus the evolution and development of human resou...

critically discus the evolution and development of human resource management in both developing and developed countries

Write an annotated bibliography, You will find a guide to writing an Annota...

You will find a guide to writing an Annotated Bibliography prepared by the learning advisors here at UniSA. Please read over this guide. Writing an Annotated Bibliography is a very

Multinational company and cross culture trainning programme, objective of m...

objective of multinational company culture trainning programme

Motivation, what motivation important?

what motivation important?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd