Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Show the workers participation in the management, Q. Show the Workers parti...

Q. Show the Workers participation in the management? Industry is now considered as a social institution. The management & employees have equal interests in the survival and the

Deployment, How teachers get deployed?

How teachers get deployed?

Explain the functions of a project manager, Question 1: Show the resour...

Question 1: Show the resources required to implement a project Manpower examples may be Material Tools and plants Infrastructure Conclusion Questio

Describe the stages when conducting the interview, Question: (a) Inter...

Question: (a) Interviewing is a face-to-face conversation in which at least one party has a specific, serious purpose. As such it is perhaps the most common form of planned co

Job requirement job analysis, what are job requirement job analysis activit...

what are job requirement job analysis activities in sitara chemical industries Ltd

Give a definition of international hrm, Question: (a) Explain the reaso...

Question: (a) Explain the reasons for the emergence and development of International HRM as a new area of academic study and management. (b) Give a definition of Internatio

Performance management, 1. Discuss the issues facing employers as a result ...

1. Discuss the issues facing employers as a result of the developments in flexible contracts. 2. Critically review developments in recruitment and selection. 3. Identify and

Human resource management, discuss in detail Human Resource Management pro...

discuss in detail Human Resource Management process?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd