Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Experts, i am working on ToR for a salary survey experts. What qualificatio...

i am working on ToR for a salary survey experts. What qualifications and skills do i look for (FOR THE EXPERT)

Resources for integrated learning experiences, First let us make a list of ...

First let us make a list of all the resources that we already have and identify other resources that we could use. The traditional teaching environment consists of a teacher, and c

What are the advantages and disadvantages of arbitration, Question: (A...

Question: (A) Section 63 of the Employment Relations Act 2008 provides as follows: "The parties to a labour dispute may jointly refer such dispute for voluntary arbitration t

Servant leadership, Servant Leadership: Although some models of leader...

Servant Leadership: Although some models of leadership such as emotional intelligence or change leadership or visionary leadership tend to focus on a single dimension of leade

Need for human resource planning, Need for human resource planning: Ev...

Need for human resource planning: Every organization has to plan for human resource due to: 1 the storage of certain categories of employees and\or variety of skills despit

Provide a definition of international hrm, Probelm : (a) Explain the de...

Probelm : (a) Explain the determinants of international trade through the use of the Heckscher- Ohlin theoreom, Product-life cycle theory and Dunning's Eclectic theory. (b)

About HRM Models, Sir/Madam I would like to know about the different...

Sir/Madam I would like to know about the different advantages and disadvantages of the various Human Resource Management Models. Also, I would like to collect information on

Case discussion methods, Q. Case discussion methods? Case discussion me...

Q. Case discussion methods? Case discussion methods: under this method a real or hypothetical business problem or situation demanding solution is presented to the group and mem

What do you understand by human resources management, Question 1: What ...

Question 1: What do you understand by human resources management and how does the effective management of human resources ensure the success of an organisation? Question 2

Business issues in hrm, As members of the senior management team, you have ...

As members of the senior management team, you have the following tasks: 1. Identify five business issues or concerns and then generate the Human Resources issues that come

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd