Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Coding, Coding: The purpose of coding is to assist with the analysis o...

Coding: The purpose of coding is to assist with the analysis of responses to a survey, by enabling the researcher to organise and quantify the data obtained. With a large surv

Smoking and obesity., how would you give direction to an individual that is...

how would you give direction to an individual that is seeking information on new policies on smoking and obesity nimum 100 words accepted#

What are total rewards, Question: I. What is a Job Description? It is a...

Question: I. What is a Job Description? It is a well known fact that a well written and well defined Job Description is critical to various vital Human Resources functions.

Final selection decision, name and explain important aspects tht should adh...

name and explain important aspects tht should adhered before final selection decision

Discussion: Design Thinking and Ideation, What about the workspace is alrea...

What about the workspace is already optimized or ideal?

Discuss the factors which influence organisations, Question 1: Discuss ...

Question 1: Discuss the factors which influence organisations' recruitment and selection policies. Which methods do you consider to be of particular significance in Mauritius a

Leadership and performance, Q. Leadership and performance? In the last ...

Q. Leadership and performance? In the last few decades much attention has been given to theories of leadership in the organizations. Leadership is considered to have a major in

What is the need of knowledge management in an organisation, What is the ne...

What is the need of knowledge management in an organisation KM is introduced to help an organisation of whatever nature to create, share, and use knowledge effectively because

Training design, sample training design on Values and ethics in Human Resou...

sample training design on Values and ethics in Human Resource Management

Radical changes, technologies breakthrough has brought a radical changes in...

technologies breakthrough has brought a radical changes in HR??

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd