Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Why is training important in organizations, Question 1: (a) How does Jo...

Question 1: (a) How does Job Analysis affect the Recruitment and Selection Process? (b) What is the importance of conducting a timely and well-planned Induction? Question

HR Management, Ask Prepare a targeted plan in which you present your detail...

Ask Prepare a targeted plan in which you present your detailed strategies to recruit and select 20 Engineers to hire (full-time or part-time) within 8 months. Focus on job-related

Describe the role of recruitment consultants, Question 1: Your organiza...

Question 1: Your organization wishes to recruit a number of new accounts staff. Required (a) Describe the role of the Human Resources department in recruitment. (b) Descr

Trade unions advantage-human resource management, Trade unions advantage ...

Trade unions advantage The advantages include: they make negotiations easier because it would be costly to negotiate with individual workers. they make enforcing disc

What are the reasons that cause human obsolescence, Question 1: i) What...

Question 1: i) What do you meant by HRD? ii) What are the factors that affect HRD? iii) How has the concept of HRD evolved with time? Question 2: i) Describe what is m

Discuss the recruitment methods, QUESTION 1 Recruitment is the process ...

QUESTION 1 Recruitment is the process of discovering potential candidates for current or anticipated organisational vacancies a) Explain the statement above. b) Discuss t

Human resources activities, what are role,task and activities of human reso...

what are role,task and activities of human resources in dutch lady company

Recuitandselectcandidatestofilldefinedposition, Drawadiagramshowingthefives...

Drawadiagramshowingthefivestepsintheselectionprocesss

Implementing of HR Plan, what are the implication of HR PLANNING IN AN ORGA...

what are the implication of HR PLANNING IN AN ORGANIZATION

Describe how a performance management system, Question 1: You have just...

Question 1: You have just been appointed as Training Officer in a business organisation which is facing a performance problem. The Human Resource Manager has requested you to p

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd