Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

How can corporate governance be improved, QUESTION Good corporate gover...

QUESTION Good corporate governance is key to the integrity of corporations, financial institutions and markets, and central to the health of our economies and their stability

Explain the structure of business letters, Explain the Structure of Busines...

Explain the Structure of Business Letters? Usually to convey information from one organization to another. All business letters include standard elements. The layou

Do you think your grades accurately reflect your ability, Do you think your...

Do you think your grades accurately reflect your ability If you have high grades, the answer obviously is "yes".  If you don’t, say no, but describe other things which do demon

Best form of management development and training, Question 1: Below are...

Question 1: Below are criticisms about Training and Development Practices: (a) Training and development are often not fully integrated into the management process. (b) Tra

Quantitative methods health care management, Determined the observed time f...

Determined the observed time for the prepost exam process

Job compatibility questionnaire, Job compatibility questionnaire: the Job ...

Job compatibility questionnaire: the Job compatibility questionnaire (JCQ) was developed to determine whether an applicant preference for work match the characteristics of the job

Identification of individual needs and aspirations, Q. Identification of in...

Q. Identification of individual needs and aspirations? Identification of individual needs and aspirations: when an individual joins an organization as an employee, he does it t

Explain typical recruiting process, Question: Employees are among a com...

Question: Employees are among a company's most important assets. Without qualified and motivated employees, a company cannot succeed. (a) List the steps in a typical recruit

Primacy - team norms, Primacy. The first behaviour patterns that emerge may...

Primacy. The first behaviour patterns that emerge may set expectations of how to act later. For example, people sometimes sit in the same seats as in their first meeting. Primacy-b

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd