Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Bar chart or block diagram , Bar Chart or Block Diagram : A bar chart gene...

Bar Chart or Block Diagram : A bar chart generally shows the relationship between various quantities, and is particularly useful when comparing data. Several different kinds o

Human resources approach, Human resources approach: however, during early ...

Human resources approach: however, during early 60s the ‘pet milk theory', (advocating that happy workers are productive workers or happy cows give more milk) of human religions h

Common features of human resource management, It should be an original piec...

It should be an original piece of work involving, as noted above, the investigation of a human resource management problem or issue and the presentation of a 15,000 word dissertati

What is job enlargement and job enrichme, Question 1: (a) Define train...

Question 1: (a) Define training in an Organisation. (b) Why is it important to analyse (i) Business and human resource plan (ii) Job analysis for training needs purp

Groupthink, Groupthink occurs when a group's overriding concern is with con...

Groupthink occurs when a group's overriding concern is with consensus and mutual agreement rather than to conduct a critical analysis of alternatives in order to reach the best dec

Explain principals of disciplinary action, Q. Explain Principals of discipl...

Q. Explain Principals of disciplinary action? Ddisciplinary action may have serious if they are considered unjust or fair and, therefore, are not acceptable to employees as wel

Discuss the collaborative dimension of kr function, Discuss the collaborati...

Discuss the collaborative dimension of KR function. The collaborative dimension of KR helps to place a value on the KP. It is done through domain experts, collaborative filters

Thurstone scale, Thurstone scale: One of the best-known attitude scal...

Thurstone scale: One of the best-known attitude scales is the "equal appearing interval" scale developed by Thurstone. To construct the scale, the researcher selects a number

Business Management, What are the different types of Business Reports?

What are the different types of Business Reports?

Third party methods of requirements, Q. Third party methods of requirements...

Q. Third party methods of requirements? Third party methods: this include the use of commercial of private employment agencies state agencies, placement offices of schools, col

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd