Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Third party methods of requirements, Q. Third party methods of requirements...

Q. Third party methods of requirements? Third party methods: this include the use of commercial of private employment agencies state agencies, placement offices of schools, col

Discuss the different sources of attracting candidates, Mail.com Co. Ltd is...

Mail.com Co. Ltd is a company engaged in the BPO activities in Mauritius since 2003. The company is planning to open a new call centre in the north of the country and will need 50

Strategic Human Resourse Management, Which of the two versions of HRM is mo...

Which of the two versions of HRM is more realistic? why?

Assignment, discuss the evolution and development of human resource managem...

discuss the evolution and development of human resource management in both developing and developed countries

Inter disciplinary approach of human resource development, Q. Define Inter ...

Q. Define Inter disciplinary approach of human resource development ? HRD is a inter disciplinary approach. It involves collection of ideas for many sciences. It makes use of p

Research methodology, . Explain the steps involved in research process

. Explain the steps involved in research process

Appraisal at Carlton holdings , what mistakes is tony making in his perform...

what mistakes is tony making in his performance appraisal of joe

Common features of human resource management, It should be an original piec...

It should be an original piece of work involving, as noted above, the investigation of a human resource management problem or issue and the presentation of a 15,000 word dissertati

Necessity of employee development in modern organizations, Question 1: ...

Question 1: a) Elaborate on the forces of change in your organization and explain how training and development activities can help organizations to cope with these changes.

Leather lanka PVT Ltd, what is the most recent event that led to the boiste...

what is the most recent event that led to the boisterous behaviour and the strike by the workers and the trade union?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd