Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Show characteristics of the grievances, Q. Show Characteristics of the grie...

Q. Show Characteristics of the grievances? Characteristics of the grievances: some noticeable features of grievances are as follows: 1. A grievance refers to any form of dis

Human resources development, How would you describe learning? With the aid ...

How would you describe learning? With the aid of the texts from a published author, analyse at least three learning theories. What are learning styles? Differentiate between th

Appraisal at Carlton holdings , what mistakes is tony making in his perform...

what mistakes is tony making in his performance appraisal of joe

Selection, what is the definition of selection?

what is the definition of selection?

Hr alignment with company strategies, HR Alignment with Company Strategies ...

HR Alignment with Company Strategies Strategic review We have undertaken a thorough and disciplined strategic review of our business, which will set our direction for the c

Es for, what are entities for HR Management

what are entities for HR Management

Qualitative methods, Discuss practical usefulness of measures of central te...

Discuss practical usefulness of measures of central tendency and measures of dispersion?

Assignment, “Effective Human Resources Management depends upon sound reward...

“Effective Human Resources Management depends upon sound reward system” Comment.

Hi, effective human resource management depends upon sound reward system ex...

effective human resource management depends upon sound reward system explain

Features of the human resource management, Features of the human resource m...

Features of the human resource management: 1. Pervasive force: HRM is pervasive is nature. It is present is all enterprise. It fills all levels of management in an organization

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd