Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Uses of the job description, Uses of the job description: job descript...

Uses of the job description: job description has several uses such as: 1. Preliminary drafts can be used as a basis for the productive group discussion, particularly if the

Thesis HRM in International organizations, Hello.I need to write a thesis. ...

Hello.I need to write a thesis. My topic is specifically about staff mobility in the UN and I want to compare it to the European Commission''s mobility policy but I am having troub

Best form of management development and training, Question 1: Below are...

Question 1: Below are criticisms about Training and Development Practices: (a) Training and development are often not fully integrated into the management process. (b) Tra

Explain advantages of visual aids in communication process, Explain the Adv...

Explain the Advantages of visual aids in Communication Process? i)  Helps keep the audience active ii)  increases interest, support your point, clarifies, aids the listen

Assignment, strategic approach to recruitment and selection

strategic approach to recruitment and selection

Advantage and disadvantage of hard and soft hrm , Advantage and disadvantag...

Advantage and disadvantage of hard and soft hrm Businesses should use HRM hard or soft?  The answer depends on many factors, because each method has advantages and disadvantag

Human resource operations, what is the degree of autonomy does hrm presents...

what is the degree of autonomy does hrm presents to its stakeholders

Job analysis method, a)  Select a real job held by someone who works in a s...

a)  Select a real job held by someone who works in a service or administration role as the basis of this assignment. The job holder could be another student, friend, family membero

Explain human relation approach to discipline, Q. Explain Human relation ap...

Q. Explain Human relation approach to discipline? It calls for the training an employee as a human being and considers the totality of his personality and behaviour while corre

Advantages of the mbo, Advantages of the MBO: a. MBO helps and increase...

Advantages of the MBO: a. MBO helps and increases employee but it relates over all goals to the individuals goals, and helps to increase an employee's understand of where the o

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd