Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Interview, computer aided interview

computer aided interview

What are your most important accomplishments, What are your most important ...

What are your most important accomplishments Did you help your company make money, save money, save time or become more efficient in any way? Explain how.  Be aware that mos

How an organization should get desired manpower position, Human Resource Pl...

Human Resource Planning is the process by which management determines how an organization should move from its current manpower position to its desired manpower position. Desc

Briefly explain main functions of human resource management, Human Resource...

Human Resource Management can be defined as being "a strategic and coherent approach to the management of an organisations most valued assets , i.e. the people working there wh

Explain the requirements for successful employee involvement, Question 1: ...

Question 1: (a) Describe  the salient features of Maslow theory of needs and Herzberg two factor theory. (b) Briefly explainthe major elements that need to be considered by

Cross-functional groups and teams, One type of organic, decentralised organ...

One type of organic, decentralised organisational structure are work groups that integrate different disciplines and types of expertise, such as multidisciplinary teams in hospital

7''p, please list out 7''p s are hr management

please list out 7''p s are hr management

Recruitment and training, HRM stands for human resources management is the ...

HRM stands for human resources management is the process of managing people in organizations in a structured and thorough manner. It deals with issues related to people such as com

Define stress, QUESTION 1 i Define Stress ii What are the common and...

QUESTION 1 i Define Stress ii What are the common and extreme sources of stress? iii How can an individual cope with stress? iv Briefly describe at least 10 stress man

HR Management, can an engineer become a Human Resourcee Manager?What are th...

can an engineer become a Human Resourcee Manager?What are the pros and cons?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd