Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Final selection decision, name and explain important aspects tht should adh...

name and explain important aspects tht should adhered before final selection decision

Discuss De-cruitment in the context of the Break-Even model, Discuss De-cru...

Discuss De-cruitment in the context of the Break-Even model

Apprenticeship, Apprenticeship: a major part of training time is spent on ...

Apprenticeship: a major part of training time is spent on the on the job productive work. Each apprentice is given a programme of assignments according to a predetermined schedule

Principal of autonomy maximization hrd, Q. Principal of autonomy maximizati...

Q. Principal of autonomy maximization HRD? Principal of autonomy maximization: Human resource development systems should help maximize individual autonomy through increased res

Emergence of human resource management, Question 1: (a) Elaborate on th...

Question 1: (a) Elaborate on the major differences between personnel management and human resource management. (b) Elucidate the major factors that have lead to the emergence

Miss Ella, What is the link between hrm and organizationL PRODUCTIVITY

What is the link between hrm and organizationL PRODUCTIVITY

Trade unioni, why do employees join unions and what do hey expect to achiev...

why do employees join unions and what do hey expect to achieve from their union membership?

Explain the importance of performance appraisal-review, Question 1: (a)...

Question 1: (a) Describe the different levels of operations of International Business. (b) Explain the importance of considering various Management approaches/orientations w

HRM, Discuss that technological breakthrough has brought radical changes in...

Discuss that technological breakthrough has brought radical changes in HRM

Management, “Borderless world, Diversity Management, and Knowledge power,...

“Borderless world, Diversity Management, and Knowledge power, are some of the overarching factors being encountered by the Human Resource Mangers of 21st century business world”.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd