Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Hr, im a new one.plz help me in hr assignment

im a new one.plz help me in hr assignment

Evaluating the training programme, Q. Evaluating the training programme? ...

Q. Evaluating the training programme? Need of evaluation: The main objective of evaluating the training programmes is: a. To determine if they are accomplishing specific tra

Realistic timetable for the completion of research, The final section must ...

The final section must present a clear and realistic timetable for the completion of the dissertation, showing in which months certain tasks will be carried out. It needs to have a

What do you meant by the term employee development, Question 1: (a) Wha...

Question 1: (a) What do you meant by the term Employee Development? (b) How could you identify training needs in your organization? (c) What are the benefits of training

Leadership role, Identify a person who you consider to be a successful and ...

Identify a person who you consider to be a successful and effective leader. This could be someone you work with or for (for example: business, professional, sport, volunteer work,

Describe the assessment centre method of selection, Question: Read the ...

Question: Read the following carefully and answer the questions which follow: One large employer requests CVs from applicants, and, on the basis of these, invites a selected

International business management, Discussion on " The world economy is glo...

Discussion on " The world economy is globalizing at an accelerating pace".

Basic key characteristics of the balance sheet approach, Question 1: a)...

Question 1: a) Could Multinationals be concerned about Expatriate Failure? If so, why? b) Explain the importance of Training and Development in Expatriate Assignment.

Show ratio trend analysis, Q. Show Ratio trend analysis? Different rati...

Q. Show Ratio trend analysis? Different ratio like total output number of workers, total sales volume or the number of sales persons, direct analysis of the workers / indirect

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd