Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Organizational levels of training needs, Q. Organizational levels of traini...

Q. Organizational levels of training needs? This level is particularly important for relating management development and training needs to organizational systems problems diagn

Placement, Placement: after all the formalities are completed, the candidat...

Placement: after all the formalities are completed, the candidates are placed on their jobs initially on probation basis. The probation period may range from 3 months to 2 years. D

What do you mean by application blanks, Q. What do you mean by Application ...

Q. What do you mean by Application blanks? The application blank mainly requires the personal history of the applicant. According to the Blum & Naylor (1968), "used properly

Show the sources of recruitment, Q. Show the sources of recruitment ? B...

Q. Show the sources of recruitment ? Basically there are two main sources of recruitment commonly divided under two heads: 1 internal source. 2 external sources. Inter

How far is the reserve army of labour theory, Question : "Not only the ...

Question : "Not only the division of labour by sex is not universal, but there is no reason why it could be. Human cultures are diverse and endlessly variable. They owe their c

Describe priest man bonus plan, Q. Describe Priest man bonus plan? Prie...

Q. Describe Priest man bonus plan? Priest man bonus plan: under this system productivity of all the workers is taken into account. In case, during a year, the o/p rises either

Discuss the importance of evaluation of training, Problem 1: a) Discus...

Problem 1: a) Discuss the importance of evaluation of training and is training considered a worthwhile activity in your organization. b) Discuss the Kirkpatrick's and the

Steps of constructing behaviourally anchored rating scales, Q. Steps of con...

Q. Steps of constructing behaviourally anchored rating scales? Steps involved in constructing behaviourally anchored rating scales (BARS): a. Identify critical incidents:

Selection, I want to know about selection process.

I want to know about selection process.

What do you understand by human resources management, Question 1: What ...

Question 1: What do you understand by human resources management and how does the effective management of human resources ensure the success of an organisation? Question 2

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd