Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Define economic value added, Q. Define Economic value added ? Economic ...

Q. Define Economic value added ? Economic value added (EVA): the EVA measure represents the difference between a company post tax operating profit and the cost of the capital i

Show factors influencing employee remuneration, Q. Show factors influencing...

Q. Show factors influencing employee remuneration: 1. Labour market: demanded for and supply of labour influence wage salary fixation. A low wage may be fixed when the supply o

Differentiate between reward and performance review, Question 1: "The i...

Question 1: "The interview should be the first and crucial stage in the recruitment and selection process". Critically explain this statement. Question 2: Differentiate

What is the importance of project financing, Question 1: Analyse the en...

Question 1: Analyse the entity risk control matrix • Definition or explanation • Explanation of factors included in entity control risk • analysis of the factors Quest

Organizational structure, Work-flow is a highly dynamic process. A well-des...

Work-flow is a highly dynamic process. A well-designed organizational structure will ensure that work is performed efficiently and produces a high quality product or service. Chapt

Assignment, "effective hrm depends upon sound reward system/comment

"effective hrm depends upon sound reward system/comment

What is meant by conflict in organisations, Question 1: (a) What is mea...

Question 1: (a) What is meant by conflict in organisations? (b) Distinguish the positive and negative impacts of conflict in organizations. (c) Suggest two methods that

Sources of information in the lab or prep. room, Sources of Information in ...

Sources of Information in the Lab or Prep. Room : Every lab ought to contain two or three reference books of information for everyday use, such as: Essentials of plant techniqu

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd