Interpersonal processes - conflict management, HR Management

Assignment Help:

During both action and transition phases, a team must manage three interpersonal processes: conflict, motivation and emotions. The ways in which a team manages potential conflicts has a big influence on the productivity of that team. Marks et al. (2001, p. 368) propose two types of conflict management strategies. Pre-emptive conflict management 'involves establishing conditions to prevent, control or guide team conflict before it occurs'. Pre-emptive conflict management is about establishing norms that will reduce or control conflict before it occurs. Team contracts or charters that specify how team members agree to handle challenging situations will help curtail the negative aspects of conflict in a team.

For example, a charter can specify that when a team is confronted with important decisions they can strive for consensus or they can vote on alternative courses of action.

Reactive conflict management involves working through a task, process and interpersonal disagreements among team members. Reactive conflict management techniques include identifying the parameters of conflict between the team members, compromising, being open, flexible and willing to accept different viewpoints. However, Behfar, Peterson, Mannix and Trochim (2008) found that a reactive approach to conflict management led to underperformance and low satisfaction in teams because the root cause of problems was not identified nor successfully corrected and communication came at a high cost.


Related Discussions:- Interpersonal processes - conflict management

Fundamental problems facing individuals and society, QUESTION Our abili...

QUESTION Our abilities to perceive the world, to reason, to learn from experience, and to communicate with others are often taken for granted. The magnificent cerebral machiner

Which factors affecting job design, Q. Which Factors affecting job design? ...

Q. Which Factors affecting job design? Factors affecting job design: job design is affected by the organizational, environmental and behavioural factors. A properly design job

HRM, Discuss that technological breakthrough has brought radical changes in...

Discuss that technological breakthrough has brought radical changes in HRM.

Technical communications, Technical Communications : These are notes, diag...

Technical Communications : These are notes, diagrams, etc. that are produced to provide theoretical scientific information. A filing cabinet is the best place to keep them, but of

Need for career planning, Need for career planning: Career planning com...

Need for career planning: Career planning competent persons and to retain them in the organization. 1. To provide suitable promotional opportunities. 2. To enable the emp

Deployment, How teachers get deployed?

How teachers get deployed?

International human resource management, International Human Resource Manag...

International Human Resource Management ACN Inc is a UK based company who wishes to expand in other markets. The company offers wide range of products. Presently it is central

Recruitment & selection, Ask question #Minimum 100 words when recruitment p...

Ask question #Minimum 100 words when recruitment process ends & selection process starts

Quantitative data, Quantitative data: Quantitative data is expressed i...

Quantitative data: Quantitative data is expressed in numbers. It comprises measurements of variables which, by statistical analysis, can be organised - totalled, averaged, etc

Discuss, how cultural environment affect human resource management?

how cultural environment affect human resource management?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd