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Internal Business Perspective - Performance Measures
Although customer based measures are important, they must be translated into internal performance measures that can be achieved. Companies must decide on which core competencies they wish to excel. Usually there is a focus on critical internal operations that
enable them to satisfy customer needs. The internal measures should stem from business processes and key factors such as quality levels, on time delivery, customer relations, employee skills; improvement levels and productivity.
Platts and Gregory Approach - Operation Management The Platts and Gregory approach has three steps and is based on the approach of comparing what the market wants with how the
A major competitive dimension that forms a company's strategic operational competitive position in their strategic planning is which of the following? Cost or price Focus Automatio
1- With respect to a firm's supply chain design, what are some key challenges in terms of achieving an optimal level of mass customization? 2 - Articulate key aspects of operati
Cost management processes are involved in estimating, budgeting and controlling costs so that the project can be completed within the approved budget.
Compile a list of major system life-cycle activities. For each activity on the list, try to find the related supply chain activities. Present your finding in a table with the syste
What do you understand by “line balancing”? What happens if balance doesn’t exist?
The Bouchard Company's EPS was $6.96 in 2005, up from $3.34 in 2000. The company pays out 50% of its earnings as dividends, and its common stock sells for $40. a. Calculate the
1. Sydneyville manufactures household and commercial furnishings. The office division produces two desks, rolltop and regular. Sydneyville constructs the desks in its plant outside
What are activities that are carried out at a national union convention, and why does this type of venue allow for the Democratic process to have an opportunity of working?
Quality systems must be owned and managed by the executive team as a strategic tool
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