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Internal Business Perspective - Performance Measures
Although customer based measures are important, they must be translated into internal performance measures that can be achieved. Companies must decide on which core competencies they wish to excel. Usually there is a focus on critical internal operations that
enable them to satisfy customer needs. The internal measures should stem from business processes and key factors such as quality levels, on time delivery, customer relations, employee skills; improvement levels and productivity.
CPM problems
Step 1: Pick an industry that you find interesting. This may be driven by a company by which you would like to be employed or by some other factor. Within the industry, identify th
The owner of a pizza place is considering a new oven in which to bake the pizzas. Oven type A can handle 25 pizzas per hour. The fixed costs associated with oven A are $10,000 and
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Business knowledge competencies are particularly important for which human resource role? Answer A) management developer B) employee advocate C) strategic partner D) functional exp
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X-Print Manufacturing makes laser printers. One plant assembles the PL-4000 model. Standards indicate that one worker can assemble five printers per day. This model costs about $35
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Why should HPT Practitioners care about the organization's strategic direction?
Discuss the pros and cons of the major technologies used in: a. The knowledge creation and capture phase. b. The knowledge sharing and dissemination phase. c. The knowledge acquisi
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