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Internal and external customers:
The library shall be functioning as a "learning and resource centre" in its efforts to stay abreast of changes in its internal and external environment and to increase the training and skills building programmes for revitalization and renewal. The library should have direct contact with internal and external customers and to encourage each employee to identify those to whom he provides a service and to view such people as the library's internal customers. In this way the customer orientation can spread into the organization.
A udits Audits are independent examinations to determine whether processes and procedures achieve the specified objective. They are an essential tool to identify problem areas
Explain about the Human Relations skill. Human Relations skill refers to the capability to work effectively along with others and build cooperative work groups to attain organi
QUESTION Implementation should focus on the achievement of agreed outcomes, so that if a problem is encountered with the plan, other courses of action will be employed. Wha
What do you mean by Line Balancing in management? Line Balancing: It means balancing the line among the product lines or assembly lines. This aims at grouping assists an
Product/Service and Volume Flexibility Ability to respond fast to the customer's needs known as flexibility.Two forms of flexibility are product/ Service and volume flexibilit
Explain about the term project planning document. A project planning document (PPD): Project planning document will usually consist of a project technical and resource pl
2. Why Conflicts arise between two or more mutually exclusive projects? Analyse the situations where conflicts may arise and suggest how these conflicts can be resolved.
What are the contents of post completion report? Contents of a PC (post completion) report: a. Outcomes documented through staff appraisals undertaken b. Stakeholder surv
ISO is located in Geneva, Switzerland. Each nation has its own national Standard Organization ( NSO) which is affiliated to the ISO. The system and procedures are laid down
Question: (a) A project manager must take ownership of the project at its early stage through the following tasks namely: stakeholder identification and analysis, prepare a bus
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