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Interaction - Service Process Matrix
Interaction refers to the degree to which the customer can intervene in the process (eg in a restaurant, the customer may call a waiter at will). This should not be confused with duration of customer 'contact': for example, university lectures are high in such 'contact' but comparatively low in 'interaction'.
if the average worker can produce 15 wedges an hours/which goal is like to lead to the best performance/ which id the correct answer a.10/ b.15 c.15 c.do you best d. 18 e.
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