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Innovation and Learning Perspective - Performance Measures
In this perspective, the company emphasises the design and application of business management initiatives that foster increased innovation and learning among the workforce. Included here can be measures to increase sales of new products, and measures to improve yield, defect rates, customer satisfaction or position in competitor ranking.
The balanced scorecard forces managers to look at measures for all four critical areas in the context of a company, thus limiting the danger of concentrating on any one area at the expense of others. Each perspective is tied in the strategic plan to a number of specific goals which in turn re tied to performance measures.
You work in a new organization. You have been charged with recruiting a manager for a new department within the Services division. The Vice President of the Services division stres
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IT is one of most globally integrated corporate function how is IT different from other business areas when it comes to global integration? why do you think this is the case?
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Q1. Should an organization always adopt a broad stance on social responsibility? Explain how you agree or disagree with this question and why you have this perspective. Q2. What
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