Information system and information technology, Computer Engineering

Assignment Help:

(a) Explain the following terms: Information System and Information Technology.

(b) Describe the main components of a computer. Illustrate your answer by a block diagram.

(c) Write short notes on the following Internet terminology:

1) Internet Service Provider

2) Web Browser

d) Using examples explain downward, upward and horizontal communication.

e) Elaborate on the telephone communication skills that you need to effectively handle a customer complaint in your organization.


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