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Question 1:
With the help of a departmental organization chart explain in detail the functions and importance of the Rooms Divisions Department and its relationship with the other departments of the hotel.
Question 2:
What are hotel plans and what types of hotel plans are more appropriate for what types of hotels? Justify your answer with relevant examples from the hospitality industry.
Question 3:
Tour operators are often referred to as wholesalers whereas travel agencies are considered as retailers. Having in mind current practices, discuss this statement with regard to the sale of packages and explain how such packages are priced.
Question 4:
What are the duties and responsibilities of a front office manager and how does he interact with the other departmental heads of the hotel? You may use a typical hotel of your choice to support your answer.
ELEMENTS OF BINDING: The wear and tear of books and other documents are normal features of most modem libraries. Binding and repair of damaged books and preserving them for lo
Pro-Quest International Powerpages: Pro-Quest International Powerpages is another full-text journal database on CD-ROM, offered commercially by the publisher UMI. The UMI(form
Housing Star t This is the beginning of the construction of a new housing unit. Housing starts are used as an indicator of economic development, since if there is raisi
STACK MAINTENANCE: We have explained That maintenance work implies the organisation of stack rooms, arrangements of books on shelve in stack rooms and conservation. In thi
QUESTION Service quality in the Health Sector can be defined as how the patient perceives the service dispensed by regional hospitals- a) before going to the hospital for tr
Question A List the different approaches to Quality. Describe Juran's views on Quality Question D a. Explain the factors determining the customer satisfaction.
Context Setting 'Context setting' implies that the significance and inter-relatedness of individual dataitems be made explicit, and piece of information in the entire scheme
Ascertaining Demand: Since demand is a basic factor in selection you have to develop a system for ascertaining the demand- Demand includes both expressed wants and unexpressed
The Section ‘Instructions to Bidders' in the Bidding Documents for Procurement of Goods through Open Advertised Bidding is meant to guide the Bidders in submitting responsive bids
Question : (a) "A Strong corporate identity helps reinforce a company`s brand image and supports its marketing activities" i. Describe what you understand by corporate iden
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