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1. Reflecting on McGroddy's comments - what are the implications for the operations manager?
Answer: The point to note here is that organisations resist change. It suggests that Operations Managers must acknowledge that change means difficulty. This works for both changes in product as well as process or organisation. Its often said that organisations, like people behave like thermoplastic. Heating them up to change the shape only lasts until they revert back to their original form on cooling.
1. What can top managers do to maximize chances for success here? 2. Cisco went live with ERP in a big bang fashion, which is inherently risky. How did Cisco mitigate this risk?
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A company has two alternatives for meeting a customer requirement for 9,000 units of a specialty molding. If done in-house, fixed cost would be $350,000 with variable cost at $30 p
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