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When assessing whether a team is effective, we need to understand the proximal issues that the team has influence over and also the team outcomes. Unpacking both issues highlights the most important point of intervention for managers. For example, the gross profit of a sales team is not only influenced by individuals' selling skills, but also by whether the products are needed by customers, the organisation's pricing structure, and factors idiosyncratic to the customers (e.g. mood) and industry (e.g. global financial crisis). If a team is not effectively engaging in team performance behaviours, then training will be important. However, if a team is effectively engaging in appropriate behaviours, but the team outcomes are not emerging (e.g. gross profit is low), then perhaps organisational issues such as pricing structure will have more impact in enhancing team effectiveness.
Karen Lavale, the Human Resource Manager of Mika Ltd, recently called a meeting with Vik Shah, the Marketing Manager, in view of clarifying some issues which she deemed important.
Question: Suppose you are the Human Resource manager of a well established garment manufacturing enterprise. a) Because of a sudden increase in demand for your product, you
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I. Sam has been in continuous employment with Manup Ltd. for 15 years. Last Tuesday he was called to the Manager's Office and verbally informed that he was given 14 days notice for
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Question 1: Discuss the importance of understanding the conceptual framework that surrounds HRM? Question 2: Discuss the difference between Managing People and HRM.
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