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Question 1:
Hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment, they need to differentiate themselves from their competitors. Examples of high performance work organisations demonstrate that approaches to the management of human resources represent a competitive differentiator. Discuss using relevant industry example.
Question 2:
Identify the steps in the selection process and list the selection criteria that are available. Elaborate on how these criteria can be used to make selection more effective?
Question 3:
Team work needs to be considered as part of an organisations' HRM strategy. Discuss, supporting your answer with at least one example of the most appropriate team work to a specific circumstance in the tourism and hospitality industry?
Question 4:
Corporate Social Responsibility is a new phenomenon in the tourism and hospitality sector and many organisations have developed programmes to demonstrate this. Elaborate on the importance of developing such a programme for a tourism or hospitality organisation of your choice.
Question 5:
Training and development can be mostly seen as a cost. Discuss why it should be in fact seen as an investment, rather that a cost, by organisations operating in the tourism sector?
Q. Explain Evil consequences of industrialization? Human resource development is needed to migrate some of the Evil consequences of industrialization: it is common knowledge th
A DIAGRAM SHOWING THE FIVE STEPS IN THE SELECTION PROCESS
Accident/Incident Record : All accidents, however minor, should be reported through appropriate channels. Most workplaces have an accident reporting procedure based on written rep
Job Design This is the way by tasks are combined to form a complete job. Job redesign focuses on changing the task combination or the way the task is completed to enhance motiv
The more cohesive the group, the stronger its norms will be, and the more likely the group will be punitive and intense when deviant behaviour threatens important group interests.
Q. Case discussion methods? Case discussion methods: under this method a real or hypothetical business problem or situation demanding solution is presented to the group and mem
Advantages of the Job enrichment: 1. It may be stated that the Job enrichment benefits employees and organizational in terms of increased motivation, performances, job satisfac
Primacy. The first behaviour patterns that emerge may set expectations of how to act later. For example, people sometimes sit in the same seats as in their first meeting. Primacy-b
which is the estimate of the time-lapse for the recruitment of middle managers
Question 1: Discuss in depth the Guest, Sisson and Hendry and Pettigrew principles of Strategic Human Resource Management. Question 2: (a) Discuss the salient feature
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