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Question 1:
Hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment, they need to differentiate themselves from their competitors. Examples of high performance work organisations demonstrate that approaches to the management of human resources represent a competitive differentiator. Discuss using relevant industry example.
Question 2:
Identify the steps in the selection process and list the selection criteria that are available. Elaborate on how these criteria can be used to make selection more effective?
Question 3:
Team work needs to be considered as part of an organisations' HRM strategy. Discuss, supporting your answer with at least one example of the most appropriate team work to a specific circumstance in the tourism and hospitality industry?
Question 4:
Corporate Social Responsibility is a new phenomenon in the tourism and hospitality sector and many organisations have developed programmes to demonstrate this. Elaborate on the importance of developing such a programme for a tourism or hospitality organisation of your choice.
Question 5:
Training and development can be mostly seen as a cost. Discuss why it should be in fact seen as an investment, rather that a cost, by organisations operating in the tourism sector?
Question: "I hate my job at the moment. The work is boring, as well as stressful, and they keep changing the brief for the new products they want me to develop. I also have to
Case Studies As part of the task, you will need to write an email to your manager outlining an organisational response to the case study, including any changes to work practic
Identify an acute care facility and a non - acute health care facility in your area. Arrange to speak to the health information management professional at each facility and discuss
Question: Mail.com Co. Ltd is a company engaged in the BPO activities in Mauritius since 2003. The company is planning to open a new call centre in the north of the country and
How team building can benefit department within the company?
Off the job or classroom methods: training on the job is not a part of everyday activity under these methods. Location of these training may be a company classroom an outside plac
the discrete selection process
Approval by appropriate authority or hiring decisions: on the basis of above steps, suitable candidates are recommended for selection by the selection committee or personal departm
QUESTION Case Study The richest man in the world, feted by presidents and prime ministers, Bill Gates sees no activity as more important than meeting superior candidates
Mr John Batten was working as a change consultant in a department of an international organization (Costa Company Ltd) involved in the marketing of cruise package to tourists al
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