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Question 1:
Hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment, they need to differentiate themselves from their competitors. Examples of high performance work organisations demonstrate that approaches to the management of human resources represent a competitive differentiator. Discuss using relevant industry example.
Question 2:
Identify the steps in the selection process and list the selection criteria that are available. Elaborate on how these criteria can be used to make selection more effective?
Question 3:
Team work needs to be considered as part of an organisations' HRM strategy. Discuss, supporting your answer with at least one example of the most appropriate team work to a specific circumstance in the tourism and hospitality industry?
Question 4:
Corporate Social Responsibility is a new phenomenon in the tourism and hospitality sector and many organisations have developed programmes to demonstrate this. Elaborate on the importance of developing such a programme for a tourism or hospitality organisation of your choice.
Question 5:
Training and development can be mostly seen as a cost. Discuss why it should be in fact seen as an investment, rather that a cost, by organisations operating in the tourism sector?
what is the value chain analysis of facebook
Question 1: (a) Define and explain the term "management" (b) Answer the following by using the context of any given organization as example to support your answers: i.
Discuss that technological breakthrough has brought a radical changes in HRM
Question 1: a) Under which contexts would someone be termed a "global manager"? b) "A global manager is more a state of mind which embodies an openness and willingness to
Thus a job specification contains information on personnel characteristics that are believed to be necessary for the performance of the job. It is therefore sometimes referred to a
steps in selection
Disadvantages of personal Interviews: 1.It is likely to be more costly than alternatives 2. A trained staff of interviewers that is geographically near the sample is needed
In the summer of 2001, the airline industry was facing severe problems due to slumping business travel and vacationer demand. In fact, Northwest Airlines announced draconian cuts i
Question 1: As a Human Resource Officer, you were asked to plan a training programme in Information and Communication Technology for different levels of employees in an organis
Describe key principles/issues that you identify from this topic area; Identify criticisms of this principles/issues; Discuss the principles/issues implications for and application
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