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Question 1:
Hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment, they need to differentiate themselves from their competitors. Examples of high performance work organisations demonstrate that approaches to the management of human resources represent a competitive differentiator. Discuss using relevant industry example.
Question 2:
Identify the steps in the selection process and list the selection criteria that are available. Elaborate on how these criteria can be used to make selection more effective?
Question 3:
Team work needs to be considered as part of an organisations' HRM strategy. Discuss, supporting your answer with at least one example of the most appropriate team work to a specific circumstance in the tourism and hospitality industry?
Question 4:
Corporate Social Responsibility is a new phenomenon in the tourism and hospitality sector and many organisations have developed programmes to demonstrate this. Elaborate on the importance of developing such a programme for a tourism or hospitality organisation of your choice.
Question 5:
Training and development can be mostly seen as a cost. Discuss why it should be in fact seen as an investment, rather that a cost, by organisations operating in the tourism sector?
Distinction between job description and job specification: both the documents job description and job specification are the products of the job analysis. But both job description a
Question 1: Critically analyse the factors that caused the emergence of Human Resource Management from Personnel Management. Question 2: (a) Explain the recruitment pro
Question 1: I. What is Organisational Behaviour? Discuss its relevance and importance in understanding and managing an organisation's human assets? II. What is the rol
Pilgrim Industries, a 2,000-employee firm with 400 managers, holds 40 of off-site meetings per year. Outside consultants develop and conduct the meetings, and, on average, 20 manag
Thus a job specification contains information on personnel characteristics that are believed to be necessary for the performance of the job. It is therefore sometimes referred to a
You need to set out a clear statement of the issue or problem and describe your aims in investigating it. You should also set out your reasons for selecting this particular issue/p
1. Discuss the issues facing employers as a result of the developments in flexible contracts. 2. Critically review developments in recruitment and selection. 3. Identify and
Question 1: Jeffrey Pfeffer (1998) wrote in his article on ‘Six dangerous myths about pay' in the Harvard Business Review: ‘People do work for money - but they work even more f
Problem (a) Interpersonal communication skills contribute to communication effectiveness. Explain the term interpersonal skills and describe how offering criticisms in a construct
Question 1: "Selection is the process of gathering information for the purpose of evaluating and deciding who should be employed in particular jobs" a) What are the factors
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