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Question 1:
Hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment, they need to differentiate themselves from their competitors. Examples of high performance work organisations demonstrate that approaches to the management of human resources represent a competitive differentiator. Discuss using relevant industry example.
Question 2:
Identify the steps in the selection process and list the selection criteria that are available. Elaborate on how these criteria can be used to make selection more effective?
Question 3:
Team work needs to be considered as part of an organisations' HRM strategy. Discuss, supporting your answer with at least one example of the most appropriate team work to a specific circumstance in the tourism and hospitality industry?
Question 4:
Corporate Social Responsibility is a new phenomenon in the tourism and hospitality sector and many organisations have developed programmes to demonstrate this. Elaborate on the importance of developing such a programme for a tourism or hospitality organisation of your choice.
Question 5:
Training and development can be mostly seen as a cost. Discuss why it should be in fact seen as an investment, rather that a cost, by organisations operating in the tourism sector?
Primacy. The first behaviour patterns that emerge may set expectations of how to act later. For example, people sometimes sit in the same seats as in their first meeting. Primacy-b
Discuss the problems of trading off exploration and pilot testing under tight budgetary constraints. What are the immediate and long-term effects
Q. What do you mean by Procurement? Procurement: Procurement includes recruitment and selection of right kinds of personnel to occupy the various posts in the organization, it
effective HRM depends upon sound reward system.comment
Importance or benefits of the human resource development: 1. People are major assets and that an organization can make full utilization of the individual potential by providin
Q. Show Importance of human resource planning? Future personnel needs: planning is significant as it helps determine future personnel need. Surplus or deficiency in staff stren
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British Airways merged with Iberia in 2011. Analyse the impact of the merger on strategic HRM at British Airways
Question: Employees are among a company's most important assets. Without qualified and motivated employees, a company cannot succeed. (a) List the steps in a typical recruit
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