QUESTION 1

You are required to give a presentation to a group of 20 staff within your department. Discuss the factors that you should consider in order to make an effective oral presentation

QUESTION 2

Answer briefly to any three of the following-

a) Discuss the opportunities and challenges of intercultural communication

b) Explain the importance of recognizing cultural variations and list five categories of cultural differences

c) Identify steps to improve intercultural communication skills

d) Define ethnocentrism and stereotyping and suggest ways to overcome it

e) Define culture and list five recommendations for writing clearly in Multilanguage business environments