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(a) Identify different types of quality system/philosophy/approaches and critically discuss the relative effectiveness of the philosophy, systems and approaches
(b) Evaluate the impact of these system/philosophy/approaches may have on innovation, change and competitiveness
(c) Recommend (with justification) actions an organisation of your choice might take to improve its existing quality approach with respect to their impact on innovation, change and competitiveness, and identify any areas that needs further analysis
(d) As a summary/conclusion, reflect on what you researched for this assignment. Describe how your perception of quality in contexts for OM has altered as a result of this assignment. Outline relevant implications for your current or future practice as a manager
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Johnson Industries received a contract to develop and produce four high intensity long distance receiver/transmitters for cellular telephones. The first took 2000 labour hours, and
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A production manager at a Contour Manufacturing plant has inspected the number of defective plastic molds in five random samples of 30 observations each. Following are the number o
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