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(a) Identify different types of quality system/philosophy/approaches and critically discuss the relative effectiveness of the philosophy, systems and approaches
(b) Evaluate the impact of these system/philosophy/approaches may have on innovation, change and competitiveness
(c) Recommend (with justification) actions an organisation of your choice might take to improve its existing quality approach with respect to their impact on innovation, change and competitiveness, and identify any areas that needs further analysis
(d) As a summary/conclusion, reflect on what you researched for this assignment. Describe how your perception of quality in contexts for OM has altered as a result of this assignment. Outline relevant implications for your current or future practice as a manager
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Question 1: Explain the features of Six Sigma. • shifts the paradigm quality as the cause of good business performance • The philosophy is to make fewer mistakes. • Is a
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Twenty-five samples of size thirty (30) were collected and a total of 48 nonconforming items were found yielding p-bar = 0.064. The three sigma upper control limit (UCL) for a p co
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