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QUESTION 1
Identify and explain the six concepts/components that are necessary for an effective TQM program. How are these related to Deming's 14 points?
QUESTION 2
By referring to an organisation of your choice, critically evaluate the costs of quality and explain the difficulties that might be encountered during the process
QUESTION 3
A well-known company has been losing customers due to various delays and errors. The Quality Manager wants to identify problems and causes that might be contributing to customer dissatisfaction. Discuss how the manager would apply ANY FIVE of the following quality tools and techniques to reduce errors and increase customer satisfaction-
(a) Pareto Analysis
(b) Control Charts
(c) Cause and Effect Diagram
(d) Check Sheet
(e) Scatter Diagram
(f) Affinity Diagram
(g) Forced Field Analysis
Question: (a) A uniform linear array consists of 20 vertical dipoles, each spaced by half a wavelength in the horizontal plane. (i) If all array elements are fed in phase,
QUESTION 1 (a) Explain the BCG matrix (b) You are required to discuss the limitations of the BCG matrix as a tool/technique used in formulating corporate strategy QUE
what is an information resource management?
Question: (a) Conflicts, as an aspect of managing change, is inevitable in organisations. Show the main sources of conflict in the workplace and elaborate on three of them?
MODEN MANAGEMENT AND BIHAVIOUR
Problem 1 Using examples, explain the challenges of global communication in today's society. Problem 2 Check some of the characteristics that prevent development in you
Question: A strong and positive culture helps develop the consensus needed for organisations to cope well with changing environments. (a) Describe what is meant by organisat
Indexing and Abstracting Services: While the compilation and publication of an indexing and abstracting service in itself is an information service, many publishers of these s
Question: Worker's compensation and injury pensions: (a) What were the problems encountered by injured workers prior to the Workmen's Compensation Act? (b) How has the
The purpose of the Syringe management plan is to protect the social community against injury by syringe and help people manage syringe in proper manner. According to the research,
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