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QUESTION 1
Identify and explain the six concepts/components that are necessary for an effective TQM program. How are these related to Deming's 14 points?
QUESTION 2
By referring to an organisation of your choice, critically evaluate the costs of quality and explain the difficulties that might be encountered during the process
QUESTION 3
A well-known company has been losing customers due to various delays and errors. The Quality Manager wants to identify problems and causes that might be contributing to customer dissatisfaction. Discuss how the manager would apply ANY FIVE of the following quality tools and techniques to reduce errors and increase customer satisfaction-
(a) Pareto Analysis
(b) Control Charts
(c) Cause and Effect Diagram
(d) Check Sheet
(e) Scatter Diagram
(f) Affinity Diagram
(g) Forced Field Analysis
Purchase and Buy Decision The project manager or the production manager of a project has to decide whether to buy or make a part, so that it is available at the right schedule
QUESTION Refer to the table annexed which shows a summary the selection process at Toyota USA. This process lasts for about 20 hours and involves six phases spread over a span
INFLIBNET (Information and Library Network) The University Grants Commission (UGC) in its attempt to establish networking has taken the initiative and decided to develop a ne
Question 1 Explain any five components of fashion retail industry Question 2 Explain any five components of promotion mix Question 3 Explain scope and functions of
The full lifecycle framework The objective of this section is to introduce the full lifecycle approach proposed by Berghout et al. (2002). This framework deals in an effectiv
How do advertisers try to use group influence? Can you find any specific examples and describe the relevant theory of group behavior and influence?
Dichotomous Data: - Data that fall into only two categories are called dichotomous data. - Although these data ordinarily might be considered nominal level (e.g. pas
Simple and Stratified Random Sampling: Simple Random Sampling is a type of probability sampling that ensure that each element of the population has an equal and indepe
1.Critically analyze Mr. Vincent’s reasoning. 2. If you were the professor and you knew what was going through Vincent’s mind, what would you say to Vincent
LIBRARY BUILDING Libraries come in various types and sizes to fulfill certain specific needs of the community it is established to serve. Thus we can have a single room vil
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