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QUESTION 1
Identify and explain the six concepts/components that are necessary for an effective TQM program. How are these related to Deming's 14 points?
QUESTION 2
By referring to an organisation of your choice, critically evaluate the costs of quality and explain the difficulties that might be encountered during the process
QUESTION 3
A well-known company has been losing customers due to various delays and errors. The Quality Manager wants to identify problems and causes that might be contributing to customer dissatisfaction. Discuss how the manager would apply ANY FIVE of the following quality tools and techniques to reduce errors and increase customer satisfaction-
(a) Pareto Analysis
(b) Control Charts
(c) Cause and Effect Diagram
(d) Check Sheet
(e) Scatter Diagram
(f) Affinity Diagram
(g) Forced Field Analysis
Cataloguing Work: The objective of the catalogue is to provide nodes tool that give information about all documents available in a library. The catalogue must be designed to
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Question: You have just been appointed as the new rector of Visionary Secondary School with 30 teachers and 400 students. This is your 1 st job as rector and you want to succe
Question 1) What is fibre? Explain classification of natural fibers Question 2) Narrate the characteristics of Polyester fabrics Question 3) Write short notes on c
Input to Quality Control Process The inputs to quality control are: Project management plan: this consists of the quality management plan which helps to control quality.
what type of errors would you be prone to make while making these judgement towards goofing employees?
QUESTION The Public Procurement Act 2006 (PPA 2006) is a modern procurement legislation based on UNCITRAL Model Law. PPA 2006 was enacted in 2006 and came into force in 2008. A
LIBRARY ORGANISATIONAL STRUCTURE OBJECTIVES We have learnt in Unit 1 that an organisation has to be structured in order to achieve its goals and objectives. In this
M onitoring and Controlling Technical and Operational Performance of Contracts (Contractors) Monitoring and controlling of a contract being executed by a contractor sho
Simple and Stratified Random Sampling: Simple Random Sampling is a type of probability sampling that ensure that each element of the population has an equal and indepe
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