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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
Question 1: (a) Define Industrial psychology and explain some of the major environmental challenges that are facing the organizations and management. Briefly describe these
Accidents are usually the results of a combination of factors each one of which may very from situation. An accident does no have a single cause but multiplicity of ca
WHAT IS LEAN BUSIBESS?
QUESTION a) Expand the term B2B and B2C. Give one example of each type of business that each represents. b) Compare traditional commerce with electronic commerce and explain
what market segment will the company be targeting?why?
The major characteristics are: 1. Several jobs are combine into one. 2. Employees make decisions ( empowerment of employees.) decision making becomes part of the job.
What are the advantages of the matrix organisation? Advantages of matrix organization are as illustrated below: a. When effectively focuses resources onto a single project,
Question: (a) List powerful worldwide changes that have altered the business environment and brought about the deployment of Information Systems in organisations. (b) What m
I need the assignment on dumping and external economics of scale with presentation on power point and summary about these two topic in 1000 words
how price and output determined under monopoly in short period
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