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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
Question 1: (a) Briefly describe the Environment Impact Assessment Committee and its functions (b) What do you understand by the term 'environmental sustainability' (c) List a
what is market rivalry of the ge 9 cell matrix
Change Management General Framework Outline the “Calm-waters” and the “White-water rapids” metaphors for Change Management. 1. Discuss Connotative, Cognitive and Affec
QUESTION 1 As an HR officer, you have been asked to produce an HR Plan for an organization (a) Why should an organization select to engage in some form of Human Resource Pl
QUESTION The Euro crisis will have a major impact on the Mauritian economy. Many businesses in Mauritius depend on European countries for the exportation of their products and
why should control target top management
regression line drawn as Y=C+1075x, when x was 2, and y was 239, given that y intercept was 11. calculate residual
‘Although the elegance and comprehensiveness of transactions costs reasoning has provided the internalisation approach with a powerful logic (Rugman, 1981, 1985), it is still defic
What changes in the organizing facet of the P-O-L-C framework might you make at Toyota to prevent future mishaps like the massive recalls related to brake and accelerator failures?
QUESTION 3 One of the responsibilities of management is to ensure the organisation has an effective system of internal control. Required (a) What do you understand by inte
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