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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
what are the dynamics and consequences of line and staff conflict
Portfolio approach provides a useful tool for analyzing business performance. As a top manager of a multi-business firm, you apply such analytic skill to develop a GE multifactor p
How to find what the marketing environment is for a company
QUESTION Most organizations began information processing on a small scale, automating one application at a time. Systems tended to raise independently and not according to some
4.Laurie Vaden is a nurse practitioner with her own practice. She has developed contracts with several large employers to perform routine physical, fitness for duty exams, and init
Question 1 As a trader in order to be competitive and successful, how can you address some risks that are peculiar to foreign trade like commercial risks and political risks?
You must present a complete HAZOP for one part of the process. The HAZOP should be accompanied by a commentary explaining what decisions were made? Why? What changes are required?
Question : a) The information requirements of an organisation can be categorised as follows: • Information for planning; • Information for controlling; • Information f
State the organizational and personal managerial decisions. Organizational and Personal decisions: A manager creates organizational decisions into the capacity of a compa
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