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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
Two Bin Techniques : One of the oldest systems of inventory control is the two bin system, which is mainly adopted to control C group inventories. In the two bin system
Also known as the loading cost or the storage cost carrying cost represents the cost that is associated with storing an item in inventory. It is proportional to the amoun
Question: a) Recently there have been several instances in your organisation when confidential information about your products and activities has been obtained by rival firms.
What is Collective Bargaining? Collective Bargaining: It is constitutes the negotiations among the management and the union along with the ultimate purpose of agreeing on
Where are the training and education different? The training and education are different from that of given level within content and method. 1. Work Force. 2. Middle Leve
Post a short list of your personal vision, mission, values, and ethics, social accountability, and stewardship values related to the health care field you are in or will be enterin
explain the three major components of attitude
What do you mean by total in total quality management? Total in Total Quality Management: It is stands for an overall integrated approach to all features of quality, all
QUESTION 1 What according to you are the essentials of effective communication? QUESTION 2 List out and discuss the various factors that affect communication. QUEST
What are the important provisions for employee Welfare? Welfare: Provisions associated to welfare are as illustrated: a. Washing facilities for sitting b. First aid
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