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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
Question 1: (a) What is the purpose of the EIA process (b) Differentiate between the terms environment impact and environmental aspect (c) Do you think public participati
QUESTION 1 (i) Explain in detail the typical stages of the procurement cycle (ii) Describe briefly the relationships between the finance and the procurement functions within
a)from the above case shareholders are very worried that Apple is having too much cash,discuss six reasons of why shareholders are so worried?
what is change management iceberg
In 2003, Designer exports (designer), a leading manufacturer and marketer of leather products, based in Kanpur, recorded a turnover of 443.25 crores and a net income of Rs 43.24 cr
What type of material use in promotion of productivity? Material in promotion of productivity: a. It must be change of design of component b. It must be useful in proc
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QUESTION Because non-verbal cues can mean more than spoken words and speak louder than spoken words, mastering non-verbal communication skills at work represents a challenge (G
Example: You are given the followings information in regard to an item: Annual usage = 20,00 units. Ordering cost = Rs. 160 per order Carrying cost = 20 % o
what are the factors affecting the calculations of material requirement planning ?
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