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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
What are the human relations of a successful manager? Human Relations skill: Human Relations skill considers as the capability to work effectively along with others and b
Question: (a) Explain a few decision-making models in management, giving examples of management decisions in each case. (b) The three main management styles which belong to
What should Mr. Sharma have done to avoid the misunderstanding?
QUESTION 1 Several organizations in Mauritius have made their name in the industrial sector and still references for future enterprises .Their success is a result of good manag
Q1. a. Explain the steps involved in Vogel's approximation method (VAM) of solving Transportation Problem. b. Solve the following transportation problem using Vogel's approximat
what are the two basic reasons why the weighted average cost of capital is an important measurement for management to know?
Describe stress management programs: Q. The Director of Nursing at Smalltown General Hospital claims that several nurses are experiencing job burnout. Describe the three compo
Do you believe there are differences between cross-cultural management, international business, and international management? If yes, what are the differences? If no, why not? •
What fundamental budgets are essential for manufacturing budget? Manufacturing budget requires the given fundamental budgets or estimates to meet the plans as follows: 1. Pr
According to the study, 55% of communication is depending on non-verbal signals. This suggests that the body language is critical to good communication skills. This is possibly
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