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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
explain concept of culture as learned behaviour
How would you classify the GE culture in terms of the "Handy Model" discussed, please motivate your answer to explain why you have chosen a specific culture/s based on the informat
a. It results in dislocation of production process and causes excessive delays or reduction in output. b. Wages are to be paid for idle time resulting in loss of profits.
If the waiting time cost per hour for a FAST truck is $100 and the waiting time cost per hour for a non-FAST truck is $40. Build the following ARENA models to help you decide which
1. Overview and Learning Objectives This formative assignment seeks to develop and assess skills associated with basic modern ICT tools and competence in the techniques of Rough
Question 1: Industrial psychology is basically an applied field that is concerned with issues arising in a work environment and efficient management of an industrial labor forc
Q. Describe Breaking Geographic Business Barriers? Several companies today operate from several locations and have customers or suppliers at distant locations and do business i
I need help for assugnmentr.
Located in Texas, USA, KARLEE is a contract manufacturer of precision sheet metal and machined components for customers in the telecommunications, and medical equipment industries.
What do you mean by Performance Appraisal? Performance Appraisal: This appraisal is an impartial and systematic assessment of an employee’s performance onto the job, alon
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