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Question 1:
You have been asked to give advice on telephone technique to someone who is about to start their first job.
a) Describe FOUR factors to be considered in taking telephone calls. b) Describe FOUR factors to be considered in making telephone calls.c) What can be done to help employees who are not good at using the telephone?
Question 2:
You have been asked to write an article for your organization magazine specifically targeted at employees who are studying for qualifications. Your title is ‘How to make notes effectively?'. The article should be about 200 words in length and contain practical advice and examples.
Question 3:
The employees at Data Services, where you work in the personnel department, are unhappy about their conditions of service. You have been asked by your manager to form a group which will meet and investigate this problem.
a) What would you consider to be an effective group size and why?b) Your first action is to call a meeting of this group. Give valid reasons for calling such a meeting.c) You are to chair this first meeting. What preparations would you make to ensure that it is successful?
Discoss the skills required by the management at different levels of the hierachy
1. Discuss what types of organisations these are and how this might affect the types of accounts they produce and who might use them and how. 2. Compare the business environment f
QUESTION 1 (a) Explain the following terms as used in E-business: (i) Vortal (ii) Countermediation (iii) e-Auction (iv) Cookie (v) B2B e-business model (b) Wi
Question 1: (i) An organisation evolves in a specific and general environment. Discuss, using examples, the components of each environment. (ii) ‘Ethical workplace behavi
Preventive maintenance consists of routine actions taken a planned manner to prevent breakdown and to ensure operational efficiency to the extent it is economically and pra
Based on the article Nearshoring in Latin America, what are the short- and long-term implications of nearshoring given the current economic conditions?
STEPS TO BE FOLLOWED IN THE PROCESS OF EVALUATING PURCHASING AND SUPPLY SYSTEM
Breaking Structural Barriers- It is useful for a firm to break structural barriers that inhibit its operations or limit its drive for competitive advantage. Computers as well as t
What are the three approaches to short-term financing problem?
whats the economic justification for rapid growth of preminum package serivices
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