How standards contribute and assist the business community, Project Management

Assignment Help:

Question:

(a) International standards are strategic tools and guidelines to help organisations to tackle some of the most demanding challenges of modern business. Given ISO standards are voluntary describe three reasons how standards contribute and assist the business community, government and society respectively.

(b) "Despite of the difficulties faced by managers in evaluating quality, it is firmly argued that service quality may be the only way customers can choose one service over another."

With reference to this statement, explain clearly each of the five dimensions that the public at large can use when evaluating the importance of service quality in the educational sector by giving one appropriate evaluation criteria and one example for each of these dimensions.


Related Discussions:- How standards contribute and assist the business community

Explain about the term performance appraisal in organization, Explain about...

Explain about the term Performance Appraisal in organization. Performance Appraisal: This is a systematic and impartial assessment of an worker’s performance on the assign

What are the techniques used for a post completion review, What are the tec...

What are the techniques used for a post completion review? Techniques used for a PC (post completion) review: a. End user satisfaction surveys regarding to the quality of th

What is the terminology used in mpmm, MPMM has adopted best practice termin...

MPMM has adopted best practice terminology to make sure that organizations communicate effectively whilst managing projects. Within the Glossary you will search definitions for all

Project strategy , what is the relationship between strategy and project ma...

what is the relationship between strategy and project management. what part do leadership and governance play in project. 3. What is the role of portfolio management and programme

Misconceptions and pitfalls, The followings is a list of some of the comm...

The followings is a list of some of the common misconceptions that should be understood by those claiming to have used quality by design: 1. Quality by design is not simult

How to measures defect ratios for the product, Defects found after product ...

Defects found after product delivery per function point Defects found after product delivery per LOC Pre-delivery defects: yearly post-delivery defects Defects per functio

Basic process involved in project closure , Basic process involved in proje...

Basic process involved in project closure  The end deliverables becomes the focus of the closure plan, that is,  to ensure a high level of end user satisfaction. Hence processe

What are the important phases of project management, What are the important...

What are the important phases of project management? The six phases of project management: Dividing a project within phases makes this possible to lead this in the best poss

What are the disadvantages of division of labour, What are the Disadvantage...

What are the Disadvantages of Division of Labour? Disadvantages of Division of Labour are as follows: a. Division of labour provides rise to loss of craftsmanship, workers t

Address the issue of time, J Company is a retailer of fashion goods operati...

J Company is a retailer of fashion goods operating in a highly competitive market place. The Board of the company has given the go-ahead to redesign the company's website to make i

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd