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Q uality characteristics The definitions of quality could be appreciated in a better way if we understand the characteristics of quality. Every product and service has a set o
P rioritising the customers It is difficult to give the same importance to all customers. One could think of the old proverb about the individual rank in the organi
Question 1 Describe the external features of the heart. Add a note on circulation of blood within the heart 2 Discuss the major joints of thorax and pelvis 3 Explain the
Develop negotiating strategy and tactics These are two dimensions of the negotiating process. They are: Strategy: It has a long term focus. It is a predetermined app
Planning Process: The planning process for the establishment of a documentation/information centre may involve the following steps; i) Formulation of the overall objectiv
STACK MAINTENANCE: We have explained That maintenance work implies the organisation of stack rooms, arrangements of books on shelve in stack rooms and conservation. In thi
Library service is, in essence, the retrieval and dissemination of embodied knowledge to individual members and groups in a community. Hence, the two essential parameters which aff
Steps for direct contracting Now that we are aware of the requirements for direct contracting, let us understand the steps involved in direct contracting: 1. Invite short
Quota Sampling: It is a form of non-probability sampling in which the researcher utilises some knowledge about the population to build some represkntativeness into t
The excellence theory is a general theory of public relations that resulted from a 15- year study of best practices in communication management funded by the International Associat
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