Hard change initiatives - linking strategic, Operation Management

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Hard Change Initiatives - Linking Strategic

1. Total quality management (TQM)/ISO 9000 

2. Enterprise resource planning (ERP)/material requirements planning; manufacturing resource planning (MRP) 

3. Just-in-time (JIT) operations 

4. Optimised production technology (OPT) (see Rahman, 1998) 

5. Productivity improvement


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