Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

What are the advantages of using testing tools, What are the advantages of ...

What are the advantages of using testing tools? The advantages of testing tools are: They get better the productivity and quality of software development. Help in i

What is system test, An activity in which a system or component is implemen...

An activity in which a system or component is implemented under specified conditions, the results are observed and an evaluation is made of some problem of the system or component.

Calculates function point value for a project, Q Calculates function point ...

Q Calculates function point value for a project with the following domain characteristics: No. of I/P = 30 No. of O/P = 62 No. of user Inquiries = 24 No. of fil

What is meant by software change, What is meant by software change? Sof...

What is meant by software change? Software change is explained as the change in nature of software as the needs of software changes.

Evaluate the bulleted list of information-related items, It goes by many te...

It goes by many terms - information overload, analysis paralysis, data dumping, and so on. You know what we're talking about. It is indeed greater to live in the information age wi

Write short notes on estimation models, Write short notes on estimation mod...

Write short notes on estimation models. Empirical estimation models can be used to complement decomposition methods and propose a potentially valuable approach in their own rig

Define black box testing strategy, Define black box testing strategy. B...

Define black box testing strategy. Black box testing describes the functional requirements of the software. Test cases are determined on the basis of the requirements or specif

Explain the steps used in in system analysis, Question 1 A) If you are a s...

Question 1 A) If you are a software engineer you must be expert in the field of hardware, software  and also database. It has been listed by the industry professionals that time a

Mention some of the design principles, Mention some of the Design principle...

Mention some of the Design principles. The design process should not vary from tunnel vision. The design should not reinvent the wheel. The Design should exhibit unifo

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd