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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Why Software maintenance is require Software maintenance is done due to the below factors. i) To rectify the errors which are encountered during the operation of software.
What are the benefits of smoke testing? Integration risk is decreased. The quality of the end-product is getting better. Error diagnosis and correction are simplified. Assessme
What is Exception? Ans) An event that causes suspension of normal program implementation. Types contain addressing exception, operation exception, data exception, overflow excep
What is the utilisation of CMM? Capability Maturity Model is used in assessing how fine an organisation's processes permit to complete and manage latest software projects
Micro CDS/ISIS Application: In libraries there are a number of repetitive operations. If one Miens the procedures for ordering, receiving, processing and circulating a book, o
Q Define the failure intensity of the Basic model? Ans: The failure intensity of the Basic model is λ (μ) = λ 0 [1 - μ / v 0 ] Where λ 0 is the initial failure inten
Q. What do you mean by Encapsulation? Encapsulation:- An object is said to be encapsulate (hide) data and program. This signifies that the user cannot see the inside of the o
Nonfunctional Requirements Performance Requirements PE-1: The Clue-Less system shall accommodate 6 users during peak usage, with an estimated average session duration of 15 m
What is Delphi model? In Delphi method, a number of parameters to be considered based on as experts estimates. The group estimate is taken as on an average of the weighted
Peripheral devices are irrelevant to the computer
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