Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

Get valuable customer feedback for products
Assess customer attitudes to company policies
Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

Related Discussions:- Handling customer complaints

Explain different recording modes, Explain different recording modes. T...

Explain different recording modes. There are two type of recording modes: context sensitive and analog. - Context Sensitive - identifies GUI objects and records operations

Define sandwich testing, Define sandwich testing. Testing joins the ide...

Define sandwich testing. Testing joins the ideas of bottom-up and top-down testing by explaining a certain target layer in the hierarchy of the module.

Explain in detail about the software process, Explain in detail about the s...

Explain in detail about the software process. It is explained as the structured set of activities that are required to develop the software system. Fundamental activ

Define black box testing, Define Black box testing Black box testing ...

Define Black box testing Black box testing Black-box test design care for the system as a "black-box", so it doesn't explicitly use knowledge of the internal structure. It ta

Draw an appropriate use-case model, This case-study describes the requireme...

This case-study describes the requirements of an airline travel agency who want to develop a website to allow customers to make online bookings. The outline requirements are descri

Decomposed the system into several subsystems, Question: (a) With refe...

Question: (a) With reference to component communication, explain the differences between interface oriented and message oriented communication in terms of communication method

What is test phase, What is Test phase? Ans) The time period in the soft...

What is Test phase? Ans) The time period in the software life cycle in which the parts of a software product are evaluated and integrated, and the software product is evaluated

Demonstrate the symbol used in data dictionary, Demonstrate the symbol used...

Demonstrate the symbol used in data dictionary A number of the symbols used in data dictionary are as following: X= [a/b] x comprises eithe

The majority charge carriers in p-type semiconductor, The majority charge c...

The majority charge carriers in p-type semiconductor are?? The majority charge carriers are holes.

Transaction mapping, how transaction mapping is done.??clear me with a brie...

how transaction mapping is done.??clear me with a brief example

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages