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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
A software tool that accepts as input source code, specifications, test criteria, or data structure definitions; uses these inputs to make test input data; and, sometimes, verifies
question..
Discuss about the Software Maintenance Maintenance in the normal sense means correcting problems caused by wear and tear though software maintenance is different. Software is
What does it mean by software re-engineering ?
Define metrics. Metrics is explained as the degree to which a system component, or process possesses a given attribute.
Software restructuring Software restructuring changes source code and / or data an effort to make it amenable to future changes. In general, restructuring does not change the o
Documentation specifying the scope, approach, resources, and schedule of intended testing activities. It signifies test items, the features to be tested, the testing tasks, respons
What are the main objectives of reverse engineering? The main objectives of the reverse Engineering process are: (i) It helps the companies to understand the difficulties
Question: (a) "People have recourse to outsourcing only for reducing cost". Show this statement on the motivations for outsourcing. (b) "Outsourcing is a threat to the co
What is requirement engineering? Requirement engineering is the process of establishing the services that the customer needs from the system and the constraints under which it
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