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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Define software process. Software process is explained as the structured set of activities that are needed to develop the software system.
Q. Differentiate between failures and faults? Ans. Failure: -Failure is the disappearance of external results of program operation from requirements. Consequently failure is
which are the invisible registers?
Data Flow Diagrams (DFD) It's a graphical representation of flow of data through a system. It pictures a system like a network of functional processes. The foundation of DFD i
Implementing the program with all possible combinations of values for program variables. Feasible only for small, simple programs.
What is the Key Process Areas SEI has associated key process areas(KPAs) with every maturity level. KPA is an indicative measurement of goodness of software engineering functi
What is statement coverage? Statement coverage is the testing to test each statement in the code has been executed at least once.
Q. Describe incremental model? Define core product and detailed plan. Ans. The incremental model is proposed by D.L PARNAS. It is basically implemented by combining elements
List the task regions in the Spiral model. Customer communication - In this region it is suggested to make customer communication. Planning - All planning activities are car
write note on hipocode
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