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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Q. Define Object in Software Engineering? Object:- An object is something which is capable of being seen, touched or sensed. Each object has certain distinctions or attributes
What are the three generic phases of software engineering a) Definition, b) development, c) support
Explain in detail structure with diagram
Define software process. Software process is explained as the structured set of activities that are need to develop the software system.
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Sample answered questions
Difference between Verification and Validation Verification is Static whereas Validation is Dynamic. This means in Verification the s/w is inspected by looking into the code go
data dictionary on library management system
Testing conducted to verify whether or not a system satisfies its acceptance criteria and to enable the customer to verify whether or not to accept the system. Contrast with testin
What are the tools are mainly used for information gathering 1. Record review: A review of recorded documents of organisation is performed.Manuals procedures, forms and book
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