Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

Get valuable customer feedback for products
Assess customer attitudes to company policies
Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

Related Discussions:- Handling customer complaints

What is cocomo, Problem 1. Explain different roles of the software deve...

Problem 1. Explain different roles of the software development? 2. What is conflict management? Explain various causes for conflict 3. What is COCOMO? Explain COCOMO mode

What do you mean by static analysers, Q. What do you mean by Static analyse...

Q. What do you mean by Static analysers? Static analysers A static analyser operates from a pre-computed database of descriptive information derived from the source text of t

Explain functional testing, Functional testing is black-box type of testing...

Functional testing is black-box type of testing geared to functional needs of an application. Test engineers *should* do functional testing.

Give explanation about the software testing strategies, Give explanation ab...

Give explanation about the software testing strategies. A strategic approach to software testing. Verification and Validation. Verification means a set of work o

Describe requirement engineering, Define Requirement Engineering . Requi...

Define Requirement Engineering . Requirement Engineering is a process in which all of the activities required to maintain and create a system requirements document. The four

Define the computer based system, Define the computer based system. The...

Define the computer based system. The computer based system can be explained as "a set or an arrangement of elements that are organized to accomplish some predefined goal by pr

Try, testing

testing

Define capability, Define capability. What are the quantities that determin...

Define capability. What are the quantities that determine the degree of capability of a software reliability model? Capability refers to the ability of the model to calculate w

Name certain common tools which are used for load testing, Name certain com...

Name certain common tools which are used for load testing. - Rational Performance Tester by IBM Rational - Open STA an Open Source tool - LoadRunner by HP - Silk Perfo

Evaluate the bulleted list of information-related items, It goes by many te...

It goes by many terms - information overload, analysis paralysis, data dumping, and so on. You know what we're talking about. It is indeed greater to live in the information age wi

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages