Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

Explain some of the limitations of testing, Explain some of the limitations...

Explain some of the limitations of testing. Though testing is an significant part of system development and leads to a valid,  verified and efficient system, it also faces some

List the process maturity levels in seis cmm, List the process maturity lev...

List the process maturity levels in SEIs CMM. Level 1: Initial - Few processes are explained and individual efforts are taken. Level 2:Repeatable - To track cost schedule an

What is system simulation, What is System Simulation? Normal 0 ...

What is System Simulation? Normal 0 false false false EN-IN X-NONE X-NONE MicrosoftInternetExplorer4

What is the need for obtaining ISO 9000 certification, Q. What is the need ...

Q. What is the need for obtaining ISO 9000 certification? The need for obtaining ISO 9000 certification :- Confidence of customers in an organization improves when orga

How the class concept used in software engineering, Q. How the Class concep...

Q. How the Class concept used in Software Engineering? Class:- A class encapsulates data and procedural abstractions required to describe the content and behavior of some real

CRT, EXPLAIN THE WORKING OF CRT?

EXPLAIN THE WORKING OF CRT?

What is sdlc , Explain  SDLC ? Ans) SDLC-( software development life cyc...

Explain  SDLC ? Ans) SDLC-( software development life cycle) is an acronym.

Define archives as records and explain their importance, QUESTION 1 (a)...

QUESTION 1 (a) Define "archives" as records and explain their importance. (b) Elaborate on the steps archivists have to undertake for the storage of archival records. QU

Determine the repeatable level of maturity model, Level 2 (Repeatable) ...

Level 2 (Repeatable) Organisation satisfies all the requirements of level-1. At this stage, basic project management policies and associated procedures are established. Insti

State the both cardinality and modality, Define Cardinality & Modality. ...

Define Cardinality & Modality. Cardinality: Specification of the number of occurrences of one that can be correlated to number of occurrences of another. Modality: The Moda

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd