Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

Explain common coupling, Common coupling: Common coupling is when two modu...

Common coupling: Common coupling is when two modules share the similar global data (e.g. a global variable). Changing the shared resource implies changing all the modules using it

Script file, how to make script file volume of pyramid

how to make script file volume of pyramid

Software licesnse, what are the main characteristics of software lease

what are the main characteristics of software lease

Define measure and metrics, Define measure and metrics. Measure is  a q...

Define measure and metrics. Measure is  a quantitative indication of the extent, dimension, amount or size of some attribute of a product or process. Metrics is termed as th

Different type of testing tools, Different type of testing tools. (a) T...

Different type of testing tools. (a) Test Case Generators: (b) Capture/ Playback and Test harness tools: (c)  Coverage Analysis Tools: (d) Test Comparators e) Memor

Explain reverse engineering, REVERSE ENGINEERING :- It is a process of exa...

REVERSE ENGINEERING :- It is a process of examining software with a view to understanding its design and specification. In this, source code and portable code are the input

State the both cardinality and modality, Define Cardinality & Modality. ...

Define Cardinality & Modality. Cardinality: Specification of the number of occurrences of one that can be correlated to number of occurrences of another. Modality: The Moda

What is the key process areas, What is the Key Process Areas SEI has a...

What is the Key Process Areas SEI has associated key process areas(KPAs) with every maturity level. KPA is an indicative measurement of goodness of software engineering functi

Software development system, Question: (a) Shneiderman's eight golden ...

Question: (a) Shneiderman's eight golden rules for dialogue design are (1) strive for consistency, (2) enable frequent users to use shortcuts, (3) give informative feedback,

Explain integration testing, 1. An orderly development of testing in which ...

1. An orderly development of testing in which software elements, hardware elements, or both are joined and tested, to check out their interactions, unless the entire system has bee

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd