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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
The company wants to offer an incentive of free shipping to those customers who have not returned for two months. Create a procedure named PROMO_SHIP_SP that determines who these c
Question: (a) With the aid of a labeled diagram, briefly describe the phases of the "Unified software development life cycle" and state the output of each phase. (b) Describ
What are the virtues of incremental model? i. The incremental model can be adopted when there are less number of persons associated with the project. ii. Technical risks can
State Entity /Relationship diagram. ERD depicts relationships among data objects. The ERD is the notation that is used to conduct the data modeling activity. The primary
explain coupling
An identified set of software features to be calculated under specified conditions by comparing actual behavior with the needed behavior described in the software documentation.
Q. Salient features of ISO 9001 certification? Ans) Salient(noticeable) features of ISO 9001 certification are :- All documents concerned with the development of a softw
Q. Compare and contrast reliability and availability? Ans. Reliability: The probability of failure-free system operation over a specified time in a given environment for a gi
I have a vb.net application i would like to add database function + coding the the function to let the application work and also to add a login window for the customers + custom
What is software testing The testing process focuses on the logical internals of the software, ensuring that all statements have been tested, and on the functional externals, t
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