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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Write down any four application of a stack. (i) Conversion of infix to postfix form (ii) Reversing of a line. (iii) Removal of recursion (iv) Evaluating post fix expression
Static testing and dynamic testing Static testing is checking the application without actually running the application while dynamic testing checks the application by running i
Define Test Harness? Ans) A software tool that allows the testing of software components that links test capabilities to perform particular tests, accept program inputs, replica
Aim to follow the weekly schedule - some time in each tutorial class will be devoted to working in your teams of two under the guidance of your tutor on this project. However, te
Q. Define the Equivalence class? Equivalence class:-It represents a set of valid or else invalid states for input conditions. An input condition is a specific numeric a set of
What is Software metric? Any type of measurement which relate to a software system, process or related documentation Lines of code in a program, the Fog index, number of
What does Modularity concept mean? Software architecture embodies modularity; ie, Software is named in to addressable components called as modules that are integrated finally.
Q. Compare and contrast reliability and availability? Ans. Reliability: The probability of failure-free system operation over a specified time in a given environment for a gi
List any three characteristics of a good SRS. Ans:The SRS should be: Correct , Unambiguous, Complete 1. Correct: An SRS is correct if each requirement stated therein is on
What is the work product of software design process and who does this? A design model that encompasses architectural, interface, component level and their representations is th
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