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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Q. Differentiate between failures and faults? Ans. Failure: -Failure is the disappearance of external results of program operation from requirements. Consequently failure is
Q. Explain Common coupling with example? Common coupling: General coupling is when two modules share the same global data (example a global variable). Changing of the shared
Explain the Structured Requirements Definition Structured Requirements definition is an approach to perform study about complete system and its various sub-systems, external ou
Re-Engineering cost factors:- 1) The amount of the software to be re-engineered. 2) The tool support available for re-engineering. 3) The extent of the data conversion
EXPLAIN THE WORKING OF CRT?
Explain in detail about Structural Modeling. Structural model having a detail refinement of ERD, data flow model and control flow model. Creating an ERD. Example: Saf
what are the PEAS of E-mail agent
Define System Modelling? Define the processes that provide the needs of the view under consideration. Shows the behaviour of the processes and the assumptions on which t
Testing method to satisfy coverage criteria which need that for each decision point, every possible branch [outcome] be implemented at least once. Contrast with testing, path; test
Assume 64 different op codes and 19-bit instruction word in a computer system. Two bits in the instruction are reserved to indicate the addressing mode. a. Draw a box style ske
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