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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Question 1 Explain the origin of the defect distribution in a typical software development life cycle Question 2 Explain the concept of quality Question 3 Explain the contents
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