Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

What is integration testing, What is Integration testing: - This test i...

What is Integration testing: - This test is performed to determine the interfaces among system components, interactions between the application and the hardware, file system, a

What are the levels of testing, What are the two levels of testing? i. ...

What are the two levels of testing? i. Component testing Individual components are tested. Tests are produced from developer's experience. ii. System Testing The group

Functional requirement for a library management system, Write down the func...

Write down the functional requirement for a Library management system. The user should capable to search either all of the primary set of databases or select a subset of dat

Software management, i have coursework on software management and dont know...

i have coursework on software management and dont know how to go about it. I want to find out if you will be able to help me on that. The task is to investgate(research informed pa

Pros and cons of adding audio directly to the timeline, Question: Audio...

Question: Audio and Video Integration in Flash MX 2004 Professional. What sound formats does Flash MX 2004 support? (incl. if you have Quicktime or later installed on your comp

Searching the database - micro cds/isis application, Searching the Database...

Searching the Database: Searching the database and printing the results of a search are important features associated with CDS/ISIS package. The query formulation strategy pro

Determine the prototyping approaches in software process, Explain the proto...

Explain the prototyping approaches in software process. Two approaches i. Evolutionary prototyping - In this approach of system development, the initial prototype is pre

What is cmmi assessment, What is CMMI assessment? Examines the processe...

What is CMMI assessment? Examines the processes used in an organisation and assesses their maturity in every process area. Based on a 6-point scale: Not performed;

What are the drawbacks of rad model, Mention some of the drawbacks of RAD m...

Mention some of the drawbacks of RAD model. Unuseful for a large-scale projects. Interest of developers & customers are necessary. Not useful and perfect when technica

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd