Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

List the pre-requisites for white-box testing, List the pre-requisites for ...

List the pre-requisites for white-box testing The pre-requisites for white-box testing are same to that of black-box testing with one main difference: - During white-box tes

Describe the different types of frequency hoping, Question: (a) What i...

Question: (a) What is a piconet in a Bluetooth context? (b) Discuss the concept of Master, slave, stand-by and parked devices with respect to a Bluetooth piconet. (c)

Software myth, how does software myth affects software process

how does software myth affects software process

Techlib plus - microcomputer based software package, TECHLIB Plus microcomp...

TECHLIB Plus microcomputer based software package: This is yet another comprehensive package based on BASIS plus, one of the world's leading Document DBMS and Text Retrieval S

Memorandum for circulation to members, Question: You work with Mr Aksha...

Question: You work with Mr Akshay Kapoor, Human Resource Manager of an IT Company called LTZ. Mr Kapoor is the Chairperson of the Human Resource Policy Committee. Other members

What is performance testing, What is performance testing? Performance t...

What is performance testing? Performance testing is intended to test the run-time performance of software within the context of an integrated system.

Produce a use case diagram, ZeroJet, a new low cost airline, wants a brand ...

ZeroJet, a new low cost airline, wants a brand new web-based system to allow people to book seats for flights on-line.  They want an automated check in system which has no staff.

Discuss the impact of "information era", Question 1 Discuss the impact of ...

Question 1 Discuss the impact of "information era" Question 2 Explain whether the linear sequential model of the software process is an accurate reflection of software developme

Artificial intelligence, Explain fully the application of artificial intell...

Explain fully the application of artificial intelligence

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd