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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
#questionFrame Diagrams We discussed the importance of framing a problem in order to understand the problem better and be able to develop a solution more quickly and easily. In thi
What are the various categories of software? Application software System software Engineering/Scientific software Web Applications Embedded software Artificial I
What are the common approaches in debugging? Brute force method: The memory dumps and run-time tracks are checked and program with write statements is loaded to get clues to er
Different type of testing tools. (a) Test Case Generators: (b) Capture/ Playback and Test harness tools: (c) Coverage Analysis Tools: (d) Test Comparators e) Memor
Describe the various elements of data design? i. Data object - The data objects are identified and relationships among various data objects are represented using ERD or data di
Q. Explain the concept of bottom-up design? Bottom up design: This approach make possible a style of design where we decide how to combine these modules to provide larger ones
What are 5 common problems in software development process? 1. Bad requirements - These requirements are unclear, too general, incomplete, or not testable. They cause problem
Q. What is ISO? Ans) ISO (International Standards Organization) - The ISO 9000 standard denotes the guidelines for maintaining a quality system.
Product Engineering The Product engineering which is also called system engineering is a problem solving activity. To function, desired product data, and behaviour are uncovere
Consider an 8-bit system with 32 memory locations (numbered from 0 to 31) and 8 different instructions. Assume op code for "Load Accumulator" instruction is 5 10 and for "Add" ins
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