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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Software project Management & Quality Assurance 1. Briefly explain various activities involved in project management. 2. What is COCOMO? Write necessary steps for cost estim
pls explain how to calculatethe cyclomatic complexity and independent paths Determine the cyclomatic complexity of the code ( (iii) Identify all the independent paths
Communicational cohesion : Communicational cohesion is when parts of a module are grouped because they operate on the similar data (e.g. a module which operates on the similar reco
Explain ISO 9000 ISO 9000 An international set of standards for quality management. Applicable to a range of organisations from manufacturing to service industries.
What is meant by software prototyping? Software prototyping is a process of creating a model for the software product. This is developed based on the currently known requiremen
Explain Hybrid Testing? Ans) A mixture of top-down testing combined with bottom-up testing of prioritized or available components.
BTEC HND course
Q. Illustrate the concept of Hybrid design? Hybrid design: Pure top-down or else pure bottom up approaches are often not practical so hybrid approach which combines the above
Software project planning entails what activities?
Q. Describe design walk throughs and critical design review. Ans. A design walkthrough is a excellence practice that allows designers to acquire an early validation of desi
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