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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Explain various Object Oriented concepts used in Software Engineering. The concepts of Object Oriented concepts used in Softwar Engineering: Object Class:- Enc
Give explanation about the incremental model. - Have same phases as the waterfall model. - Phases are as follows: Analysis. Code. Design. Test. Incre
Q. What is ripple effect? How does it affect the stability of a program? Ans. The ripple effect is a term used to explain a situation where like the ever expanding ripples
What is the use of a data flow diagram? A data flow diagram is used to represent the functional view of an application domain. It represents all the significant business proces
Demonstrate the symbol used in data dictionary A number of the symbols used in data dictionary are as following: X= [a/b] x comprises eithe
Quality assurance and standards Standards are the key to effective quality management. They may be international, national, and organizational or project standards. Prod
Define software reliability. What is the difference between hardware & software reliability? Ans: Software reliability is the possibility that software will provide failure-f
What tasks do checkpoints perform in QTP? Checkpoints in QTP are used to verify information which is expected to be displayed when running test. Following are 8 types of availa
1. Please compare and contrast economic, market, and relevancy value. 2. Discuss uncertainty as it relates to the overall logistical performance cycle. How can performance cycle
What is Software requirement Specification (SRS)? Software Requirement Specification Document is the output of requirement examines stage of the software development life cycle
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