Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

Compute act and the total cost of the system, a) Define Annual Change Traff...

a) Define Annual Change Traffic (ACT) and Annual Maintenance Effort (AME) of Boehm model. b) For a software system of 90 KLOC, 5KLOC of code was added. The initial development

Project or process, Mentoring a class at a university. is project or proce...

Mentoring a class at a university. is project or process??

What are quality reviews, What are Quality reviews? This is the princip...

What are Quality reviews? This is the principal method of validating the quality of a process or of a product. A group examines part or all of a process or system and its do

What is lload testing, Load testing is testing an application under heavy l...

Load testing is testing an application under heavy loads, like the testing of a web site under a range of loads to verify at what point the system response time will degrade or fai

Explain white-box and black-box testing in detail, Problem 1. Explain w...

Problem 1. Explain why it is necessary to design the system architecture before the specifications are written 2. Explain why it is important to describe software designs 3.

Illustrate the symbols of a data flow diagram, Symbols of a data flow diagr...

Symbols of a data flow diagram  1. Data Flow Signifies the connectivity between various processes 2. Process   Performs some processing of input data 3. Ex

Explain the throw away prototype, Explain the Throw away prototype I...

Explain the Throw away prototype In this technique, prototype is discarded once its purpose is fulfilled and final system is built from scratch. Prototype is built quickly t

What are the characteristics of srs, What are the characteristics of SRS? ...

What are the characteristics of SRS? i. Correct - The SRS should be made up to date when appropriate needs are identified. ii. Unambiguous - When the needs are correctly un

How is software design different from coding, How is software design differ...

How is software design different from coding ? Points of difference among software design and coding can be laid down as under:  Design : 1. Design is most vital and t

SRS, IMPORTANT ISSUES SRS MUST ADRESS

IMPORTANT ISSUES SRS MUST ADRESS

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd