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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
CARS-LMS: In this section let us try to learn about a different software package, which is commonly used in some of the libraries abroad. The package is known as CAIRS/LMS or
Differentiate between regression testing and re-testing - Re-testing: - It means testing a single defect that was just fixed. Only one test is performed here. - The ta
Discuss any two software characteristics. Software is not manufactured : The life of software is from method exploration to the retirement of the software product. It is one t
What is Process analysis and modelling? Process analysis The study of existing processes to understand the relationships among parts of the process and to compare them
Q. What is Detailed COCOMO model ? The detailed COCOMO model is able to estimate the staffing cost and duration of each of the subsystem, development phases and modules. It per
Q. Describe the various types of restructuring techniques? Ans. Software restructuring modifies source code as well as data an effort to make it amenable to future changes
Define the process of Requirements Gathering Tools Requirements gathering is an art. Person who gathers requirements must have knowledge of what and when to gather information
The aim of regression testing is to test that the fixes have not formed any other problems elsewhere. The aim is to ensure the software has remained intact. A baseline set of data
A storage tank has a container to keep a certain amount of fuel and it also has an indicator to inform about the level of fuel inside the container. The container cannot exceed
Open box testing is similar as white box testing. It's a testing approach that consider the application's program structure, and derives test cases from the application's program l
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