Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

Explain the length of identifiers, Explain the Length of identifiers L...

Explain the Length of identifiers Length of identifiers :-  This is a measure of the average length of separate identifiers in a program. The longer the identifiers, the more

What is usability, What is Usability? Ans) "Usability" means simple of u...

What is Usability? Ans) "Usability" means simple of use; the simple with which a user can learn to control, prepare inputs for, and intended the outputs of a software product.

What is walk-through, A walk-through is an informal meeting for information...

A walk-through is an informal meeting for informational purposes or evaluation.

Determine the current failure intensity, Q. Presume a program will experien...

Q. Presume a program will experience a total of 200 failures. Preliminary failure intensity is 16 failure/ CPU hr. It has currently experienced 50 failures. Determine the following

What is meant by system requirements, What is meant by System Requirements ...

What is meant by System Requirements Set out the system constraints and services in well explained. Serves as a contract among the system buyer & the system developer.

Explain error, A discrepancy among a computed, observed, or calculated valu...

A discrepancy among a computed, observed, or calculated value or condition and the true, specified, or theoretically correct value or condition; and

Why is srs also known as blackbox specification of system, Q. Why is SRS al...

Q. Why is SRS also known as the blackbox specification of system ? Ans: SRS document is a contract among the development team and the customer once the SRS document is approv

Discuss the various strategies of design, Discuss the various strategies of...

Discuss the various strategies of design.  The design strategies are:      Functional design:   The system is designed from a functional viewpoint, initialising from with a

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd