Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

What is cmmi framework, What is CMMI framework? The CMMI framework is t...

What is CMMI framework? The CMMI framework is the present stage of work on process assessment and improvement that started at the Software Engineering Institute in the 1980s.

Object oriented concepts used in software engineering, Explain various Obje...

Explain various Object Oriented concepts used in Software Engineering. The concepts of Object Oriented concepts used in Softwar Engineering: Object Class:- Enc

Briefly explain integration testing, Q. Briefly explain Integration Testing...

Q. Briefly explain Integration Testing? Integration Testing: In this the module are methodically integrated and tested to find protocol design error, interface problems, errors

List the pre-requisites for white-box testing, List the pre-requisites for ...

List the pre-requisites for white-box testing The pre-requisites for white-box testing are same to that of black-box testing with one main difference: - During white-box tes

Advantage of using prototype software development model, What is the advant...

What is the advantage of using prototype software development model instead of waterfall model? The waterfall model: This is the classic SDLC model, with a sequential and line

Diffrence between object and function oriented design, Q. Differentiate bet...

Q. Differentiate between object oriented and function oriented design. Ans: • Function-oriented design depend on identifying functions which transform their inputs to create

What is equivalence partitioning, Q. What is Equivalence Partitioning? ...

Q. What is Equivalence Partitioning? Equivalence Partitioning:-Equivalence partitioning is black box testing method that divides the input domain of a program into classes of d

Write down the concept of functional independence, Write down the concept o...

Write down the concept of Functional independence.  a. Functional independence is gained by developing modules with "single minded" function and an "aversion" to extreme intera

State the defined level of maturity model, Level 3 (Defined) The org...

Level 3 (Defined) The organisation satisfies all the requirements of level-2. Atthis maturity level, the softwaredevelopmentprocesses arewell defined, managed and documented

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd