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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Common coupling: Common coupling is when two modules share the similar global data (e.g. a global variable). Changing the shared resource implies changing all the modules using it
how to make script file volume of pyramid
what are the main characteristics of software lease
Define measure and metrics. Measure is a quantitative indication of the extent, dimension, amount or size of some attribute of a product or process. Metrics is termed as th
Different type of testing tools. (a) Test Case Generators: (b) Capture/ Playback and Test harness tools: (c) Coverage Analysis Tools: (d) Test Comparators e) Memor
REVERSE ENGINEERING :- It is a process of examining software with a view to understanding its design and specification. In this, source code and portable code are the input
Define Cardinality & Modality. Cardinality: Specification of the number of occurrences of one that can be correlated to number of occurrences of another. Modality: The Moda
What is the Key Process Areas SEI has associated key process areas(KPAs) with every maturity level. KPA is an indicative measurement of goodness of software engineering functi
Question: (a) Shneiderman's eight golden rules for dialogue design are (1) strive for consistency, (2) enable frequent users to use shortcuts, (3) give informative feedback,
1. An orderly development of testing in which software elements, hardware elements, or both are joined and tested, to check out their interactions, unless the entire system has bee
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