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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
What is a variant Ans) "Variants" are versions of a program.
Enginnering the product Because of complexity involved in software development, engineering approach is being used in software design. Use of engineering approach in area of re
List any three characteristics of a good SRS. The SRS should be: Correct , Unambiguous, Complete 1. Correct: An SRS is correct iff every requirement stated therein is one
A meeting at which software code is presented to project personnel, users, managers, customers, or other interested parties for approval or comment. Contrast with code audit, cod
A manual testing [error detection] method where program [source code] logic [structure] is traced manually [mentally] by a group with a small set of test cases, whereas the state o
Configuration Management: Because of several reasons, software changes during its life cycle. As a result of the changes made, many versions of the software exist at one time.
What is the difference between Test Plan and Master Test Plan. Master Test Plan - i.) It is mandatory in all projects. ii.) It provides strategy to be used to test the
Why software change occurs? Software change occurs because of the following reasons. New requirements appear when the software is used. The business atmosphere changes. E
Q. What is the difference between module coupling and module collection? List different types of coupling and cohesion. Ans : Cohesion is the property of a single module as we
What are decision tables? Why do we use them? - Decision tables are specification-based techniques that are more focused on business rules or business logic. - A decision ta
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