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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
What are the objectives of software design? Objectives of software design The objective of the design phase is to plan a solution of the difficulty
What are the benefits of horizontal partitioning? i. Software that is simple to test. ii. Software that is simpler to maintain. iii. Propagation of fewer side effects.
Question: a) Discuss which communication method/s you would use in the following situations. Justify your answer. i. Congratulating an employee on obtaining a promotion.
Data collection A metrics programme should be based on a set of product and process data. Data should be collected immediately (not in retrospect) and, if possible, automati
Creating the Field Selection Table (FST) : Entering of data and creating indexes for searching is a very important feature associated with any information storage and retriev
Q. What is the use of a data flow diagram? Explain the important concepts of data flow diagram. Ans. A data flow diagram is utilized to show the functional view of an applica
explain coupling
What is meant by software change? Software change is termed as the change in nature of software as the requirements of software changes.
What does Data abstraction contains? A Data abstraction is a named collection of data that defines a data object Eg: door Attributes: door type, Opening mechanism, Swing di
The test schedule is a schedule that signifies all tasks needed for a successful testing effort, a schedule of all test activities and resource needs.
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