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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
What is the use of CMM? Capability Maturity Model is used in assessing how well an organisation's processes permit to complete and manage latest software projects.
Distinguish between alpha testing and beta testing. Alpha test and Beta test The alpha test is prepared at the developer site. The software is used in a natural setting wi
What is an update task? It is an SAP given procedure for updating a database.
How to compute the cyclomatic complexity? The cyclomatic complexity can be computed by any one of the following ways. 1. The numbers of regions of the flow graph correspond
Comparison testing is testing that evaluate software weaknesses and strengths to those of competitors' products.
Q. Compare the Productivity and difficulty? Productivity refers to metrics as well as measures of output from production processes per unit of input. Productivity P perhaps c
Describe Equivalence Partitioning Ans) Input data of a program is separated into different categories so that test cases can be developed for every category of input data. The g
The company wants to offer an incentive of free shipping to those customers who have not returned for two months. Create a procedure named PROMO_SHIP_SP that determines who these c
Define the meaning of Code Inspection - A formal testing technique where programmer reviews source code with a group who ask questions analyzing program logic, analyzing code
Alpha testing and Beta testing Alpha testing is conducting acceptance testing in the environment where the application was formed. It is done by the customer. Beta testing is c
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