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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
What are the principles of testing Below are some of the principles of testing: i) All tests must be performed according to user requirements. ii) Planning of tests m
List any three characteristics of a good SRS. The SRS should be: Correct , Unambiguous, Complete 1. Correct: An SRS is correct iff every requirement stated therein is one
Discuss some of the problems that are faced during maintenance of software. The problems are: - Often another person or group of persons working over the years in isolat
Explain the reuse maintenance model with the help of a diagram. Reuse maintenance model: This model is based on the principal that maintenance could be viewed as an activity i
Key process areas of Capability Maturity model (CMM) Effectiveness, Predictability and control of an organization's software processes are believed to get better as the organiz
Sample answered questions
Give explanation about the incremental model. - Have same phases as the waterfall model. - Phases are as follows: Analysis. Code. Design. Test. Incre
Types of coupling are:- A) Data coupling B) Stamp coupling C) Control coupling D) External coupling E)Common coupling F) Content coupling
What is a cohesive module? A cohesive module performs only "one task" in software process with little interaction with other modules. In other words cohesive module performs on
Q. Consider the program given below void main() { int i,j,k; readln (i,j,k); if( (i k) ) { writeln("then part"); if (j writeln ("j
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