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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Q. A program is to be developed to simulate the operations of a scientific calculator. List the facilities to be provided by this calculator. Analyze this using DFD? Level 0
APPLICATIONS SOFTWARE: As has been mentioned earlier, software may conveniently be divided into: systems software (i.e., programs designed to control the execution of other pr
Quality assurance and standards Standards are the key to effective quality management. They may be international, national, and organizational or project standards. Prod
Advantages of Re-Engineering:- 1) Reduced risk - there is a huge risk in new software development. There might be development problems, staffing problems and specification pro
design constraints in an electronic voting system
Q. Show the Different levels of CMM? 1) Initial (maturity level 1)- At this the lowest level there are fundamentally no sound software engineering management practices in plac
Q. What do you mean by Configuration Management? Because of several reasons software changes during its life cycle. Consequently of the change made multiple versions of the sof
Evolutionary prototyping: Evolutionary Prototyping (also called as breadboard prototyping) is quite dissimilar from Throwaway Prototyping. The main goal when using Evolutionary Pr
(a) Copying a graphic image from the Web can be as easy as pointing to it and clicking the right mouse button or performing a screen capture. The question is, under what circumsta
Determine the process of Software Review - This is an evaluation technique which involves bringing together a group of technical personnel to analyze a software artifact to im
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