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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Discuss about the Software Maintenance Maintenance in the normal sense means correcting problems caused by wear and tear though software maintenance is different. Software is
What is COCOMO model? COnstructive COst MOdel is a cost model, which provides the estimate of number of man-months it will take to make the software product.
Enterprise software platforms are designed to simplify complex enterprise problems for the development, deployment, and maintenance of multi-tier enterprise solutions. In
Define debugging. Debugging is defined as the process of removal of defect. It occurs as a consequence of successful testing.
What are the advantages and disadvantages of big-bang? Advantages: This approach is easy. Disadvantages: It is difficult to debug.It is not easy to isolate errors whereas te
Q. Explain the concept of bottom-up design? Bottom up design: This approach make possible a style of design where we decide how to combine these modules to provide larger ones
What is DFD? Data Flow Diagram depicts the information flow and the transforms that are applied on the data as it moves from input to output.
Q. Show the cost drivers used in COCOMO model? A variety of attributes of cost drivers used in COCOMO model are: 1. Physical attributes : These are worried with required
QUESTION 1 (a) Define "archives" as records and explain their importance. (b) Elaborate on the steps archivists have to undertake for the storage of archival records. QU
Write the Importance of standards. Encapsulation of best practice- avoids repetition of past mistakes. They are a framework for quality assurance processes - they include ch
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