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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Processes and procedures make sure the correct steps are being implemented to facilitate a successful finished off a task. They also make sure a process is repeatable.
Structure chart: A structure chart is a top-down modular design tool, constructed of squares representing the dissimilar modules in the system, and lines that connect them. The l
What things will you remember when making an interface? - A class's interface must be sensible enough. It should act the way user expects it to. - It must be designed from t
cause effect testing
Explain the term- SilkTest Host and SilkTest Project SilkTest Host - SilkTest component which manages and executes test scripts. It generally runs on a machine different t
What is A user manual? Ans) A "user manual" is a document that presents information essential to employ software or a system to get the desired results. Typically, what is expla
#questionFrame Diagrams We discussed the importance of framing a problem in order to understand the problem better and be able to develop a solution more quickly and easily. In thi
Illustrate about the SOFTWARE PROCESS TECHNOLOGY Software industry considers software development like a process. According to Rumbaugh and Booch, "A process defines who is
Explain Defect? Ans) 1) From the producer's viewpoint: a product needs that has not been met or a product attribute possessed by a product or a function perform by a product tha
Consider a program that registers students for different programs. The students fill up a form and submit it. This is sent to the departments for confirmation. Once it is confirmed
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