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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
What are the principles of testing Below are some of the principles of testing: i) All tests must be performed according to user requirements. ii) Planning of tests m
Methodology and system Functionality: High level views of the proposed system in terms of the requirements that will be supported by the proposed system in the context of busine
Perform analysis and design of the Vehicle Control Unit software using UML, and document all results obtained from each of the following tasks: 1. Requirements analysis including:
State the System Engineering Hierarchy? The world view is composed of a set of domains (Di), which can each be a system, or system of systems. WV = {D1,D2,D3,...........,Dn}
What is meant by software change? Software change is explained as the change in nature of software as the needs of software changes.
Problem: (a) What do you understand by user-centred design and why is it important? (b) Explain how Prototyping and the Participatory Design approach are useful to the d
Case Study: LHM is a London based privately owned hospital which provides healthcare to its patients. The hospital uses in-house software to manage and service its patients whi
#question2. Explain any ten CASE tools...
What are the conditions exists after performing validation testing? After performing the validation testing there two situations arise. The function or performance characterist
Question: (a) Consider that every software failure can be classified as either • Syntactic, • Semantic, • System crash. Suppose additionally that every system crash fa
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