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The sales counter next to the soft toy display in Shambles receives a customer every 2-4 minutes. Most of these customers (80%) are buying toys and are dealt with by the cashier in 3-5 minutes. The remaining 20% of customers come to open accounts that require an account manager. These customers wait for the account manager, who spends 10-20 minutes in serving them.
a) You are required to simulate a 10-hour day in this department using GPSS. To begin with, construct a flowchart describing the above events using suitable GPSS blocks
b) Now carry out the simulation in GPSS, giving your programme (code) and simulation report.
c) Describe the results of your simulation using the simulation report, giving as much detail as possible.
Compare and contrast the following terms: Process Re-engineering and Continuous Improvement. Discuss the differences between a 'clean slate' and a 'technology enabled' approach to
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gaining comparatively at someone else''s expense
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Identify all environmental factors that can affect the demand for consumers durables and assess the magnitude and direction of there impact.
He works at a local coffee shop for wage of $7.50 per hour. The job is very flexible; he can work there as many hours as he wants. When he's not working at the coffee shop, Bil
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