Frameworks for developing performance measures, Operation Management

Assignment Help:

Frameworks for Developing Performance Measures 

There are a number of approaches which will be described here in broad terms: 

  • The Kaplan and Norton balanced scorecard framework
  • Oregon productivity matrix
  • Sink and Tuttle strategic matrix
  • The Fitzgerald model
  • Carl Thor 'family of measures'
  • Curtis and Kastner stakeholder model
  • Theory of constraints (TOC)
  • Neely and Adams performance prism
  • Benchmarking.

 

At first glance, you may be thinking, why are there so many approaches and methodologies? Isn't there a best approach? The answer is no, there isn't one single best approach, at least not yet.

Each approach provides its own unique perspective. Each approach is valid and in its own way provides management with a lens with which to examine a particular situation.


Related Discussions:- Frameworks for developing performance measures

Concept of a productivity boundary and operating efficiency, 1. Porter (199...

1. Porter (1996) attempts to resolve the issue of Skinner's quandary with trade-offs by introducing the concept of a productivity boundary and operating efficiencies. Explain where

Explain job evaluation methodologies, How does FES differ from other point ...

How does FES differ from other point factor job evaluation methodologies? Give examples of bobtailing in FES

Explain delivered weekly freestanding ads, How your local newspaper would b...

How your local newspaper would be affected if local supermarkets switched to weekly advertising and instead used a service that delivered weekly freestanding ads directly to each h

Explain brief business plan that highlight the financial, Imagine that you ...

Imagine that you are beginning the first social networking site, fast-food restaurant or pizzeria, and develop a brief business plan that highlight the financial, marketing and org

Explain incurring liability under the equal pay act, Jill and Seth, recent ...

Jill and Seth, recent graduates, were hired as computer analysts for HRJ Enterprises. In a conversation over lunch, Jill discovered that Seth's salary was 15% higher than hers. Ass

Explain the front-room and back-room services, Identify the front-room and ...

Identify the front-room and back-room services for the following organizations. Could these services be improved by increasing or decreasing the degree of customer contact? By sepa

Explain it by using a flowchart, Pizza USA is a chain of pizza restaurants ...

Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are

Explain cross-cultural repatriation, Preparing employees to work across nat...

Preparing employees to work across national and cultural boundaries is known as: Answer (1) cross-cultural repatriation. (2) Cross-cultural preparation. (3) Culture shock. (4) Reve

Explain major considerations regarding logistics alliances, What are the ma...

What are the major considerations regarding logistics alliances, for: a) initiation? b) implementation? c) maintenance? d) termination?

Explain cost effectiveness of your supply chain, In order to assess the ope...

In order to assess the operational and cost effectiveness of your supply chain it will be necessary to MEASURE progress (or the lack of it.) How do you go about creating a measurem

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd