Frameworks for developing performance measures, Operation Management

Assignment Help:

Frameworks for Developing Performance Measures 

There are a number of approaches which will be described here in broad terms: 

  • The Kaplan and Norton balanced scorecard framework
  • Oregon productivity matrix
  • Sink and Tuttle strategic matrix
  • The Fitzgerald model
  • Carl Thor 'family of measures'
  • Curtis and Kastner stakeholder model
  • Theory of constraints (TOC)
  • Neely and Adams performance prism
  • Benchmarking.

 

At first glance, you may be thinking, why are there so many approaches and methodologies? Isn't there a best approach? The answer is no, there isn't one single best approach, at least not yet.

Each approach provides its own unique perspective. Each approach is valid and in its own way provides management with a lens with which to examine a particular situation.


Related Discussions:- Frameworks for developing performance measures

Explain early retirement, Assume you are the project manager for a software...

Assume you are the project manager for a software company and your team is in charge of delivering an update to tax preparation software for the next tax season. The project team h

Case an American Tragedy: How a Good Company Died?, Do you think that inade...

Do you think that inadequate strategic planning was a factor that resulted in the company''s asking for trade protection?

Operations scheduling in job shop type production, Operations Scheduling in...

Operations Scheduling in job shop type production Operations scheduling is the organizing function of an operations manager. This function of the operation manager is most impor

Describe the liability of each party, Upon graduation from college, Bob, Ca...

Upon graduation from college, Bob, Carol, Ted, and Alice formed Kotaku, LP, and a limited partnership, to distribute video gaming software over the Internet. Bob and Carol each con

Role or forecasting in capacity planning, Role or Forecasting in capacity P...

Role or Forecasting in capacity Planning The marketing department plays a major role in providing demand forecasts based on which both long term as well as short term capacity p

Explain how do you react to conflict, How do you react to conflict? Do you ...

How do you react to conflict? Do you have a typical style as a leader when dealing with a conflict situation? Complete the Conflict Style Questionnaire. What do the results of the

Japanese firms used the which concept, Q All of the following are responsib...

Q All of the following are responsibilities of operations managers except Question options: 1) acquiring financial resources 2) managing inventories 3) planning production 4) sched

AP2, Play now? Play later? You can become a millionaire! That''s what the...

Play now? Play later? You can become a millionaire! That''s what the junk mail said. But then there was the fine print: If you act before midnight tonight, then here are you cha

Solution to the transportation problem, A transportation problem can be sol...

A transportation problem can be solved by two methods using (a) simplex methods and(b) transportation method. We shall illustrate these with the help of an example. Exam

Explain one-factor-at-a-time experimentation, What are the advantages and d...

What are the advantages and disadvantages of full-factorial design over one-factor-at-a-time experimentation?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd