Frameworks for developing performance measures, Operation Management

Assignment Help:

Frameworks for Developing Performance Measures 

There are a number of approaches which will be described here in broad terms: 

  • The Kaplan and Norton balanced scorecard framework
  • Oregon productivity matrix
  • Sink and Tuttle strategic matrix
  • The Fitzgerald model
  • Carl Thor 'family of measures'
  • Curtis and Kastner stakeholder model
  • Theory of constraints (TOC)
  • Neely and Adams performance prism
  • Benchmarking.

 

At first glance, you may be thinking, why are there so many approaches and methodologies? Isn't there a best approach? The answer is no, there isn't one single best approach, at least not yet.

Each approach provides its own unique perspective. Each approach is valid and in its own way provides management with a lens with which to examine a particular situation.


Related Discussions:- Frameworks for developing performance measures

Explain hrm role in the international context, 1. Compare the issue(s) face...

1. Compare the issue(s) faced with the staffing approaches to one of a larger company. 2. Analyze the complexity of the HRM role in the international context. 3. Compare the

Attributes - statistical process control, Attributes - Statistical Process ...

Attributes - Statistical Process Control On the other hand, some processes have outputs with attributes to be controlled where counting the number of defects is more appropria

What are organizational and personal decisions, What are organizational and...

What are organizational and personal decisions? A way makes organizational decisions in the capacity of a company officer. These decisions reflect the fundamental policy of the

Tree diagram of activity sampling, Tree Diagram of Activity Sampling A...

Tree Diagram of Activity Sampling Activity sampling is not restricted to the binary condition (working/not working); if the sample is large, additional useful information may

Describe any supplementary information needed by pseudocode, 1. Write pseud...

1. Write pseudo code that represents the abstract functions of the enqueue and dequeue operations. Define and explain any supplementary information needed by your pseudo code. 2. R

Proposed solutions to combat conflicts of interest, Three major solutions h...

Three major solutions have been proposed to combat the medical industry conflicts of interest detailed above in this paper. The first solution is embodied in the Physician Payments

Any real problem may be self problem apply the system aprf, any real proble...

any real problem may be self problem apply the system approach model to develop the appropriate solution for this problem

Explain profits and time based competitiveness, Small businesses have been ...

Small businesses have been slower to integrate information technology into their operations than larger companies. Discuss the reasons for this state of affairs, identifying severa

Explain process of designing a database, We are agree that the user should ...

We are agree that the user should be involved in the design of the database. Class, how would you go about the process of designing a database? What processes are involved?

Operation research, Six Operators are to be assigned to five jobs with the ...

Six Operators are to be assigned to five jobs with the cost of assignment in Rs. given in the matrix below. Determine the optimal assignment. Which operator will have no assignment

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd