Four perspectives of the balanced scorecard, Strategic Management

Assignment Help:

Four perspectives of the balanced scorecard

Customer perspective e.g. what should we do right for our customers and what do they value?
Internal perspective e.g. what should we excel at or improve internally to satisfy shareholders and customers?
Innovation and learning perspective e.g. how can we innovate and improve value?
Financial perspective e.g. how do we satisfy shareholders and create value for them?

Related Discussions:- Four perspectives of the balanced scorecard

Organisational process, explain strategy as an organisational process

explain strategy as an organisational process

The strategic management process, what is the greatest takeaway from this c...

what is the greatest takeaway from this case in terms of strategic management

Strategic cost management, Strategic Cost Management It is a managemen...

Strategic Cost Management It is a management philosophy pioneered by John Shank, in that decisions concerning specific cost drivers are made within the context of a company bu

Calculate the price earnings ratio, Q. Calculate the Price earnings ratio? ...

Q. Calculate the Price earnings ratio? Price earnings (PE) ratio PE = (Market share price/EPS) (no. of times) The PE ratio is most widely quoted inv

Free cash-flow valuations, Q. Free cash-flow valuations? Earnings creat...

Q. Free cash-flow valuations? Earnings create dividends for shareholders. In theory the value of a company is the value of the company's future earnings, discounted at a rate,

Explain functional strategy, Explain Functional strategy Functional st...

Explain Functional strategy Functional strategy for J plc will be concerned with how the constituent parts of the organisation can effectively deliver the corporate and busin

Explain activity based management, Q. Explain Activity based management? ...

Q. Explain Activity based management? Activity based management (ABM) is about satisfying customers whilst making fewer demands on internal resources. The aim is that once cos

Discuss the rationale for tfx company, TFX is a multinational company which...

TFX is a multinational company which manufactures and retails branded designer clothing with business units in a number of different countries globally. Up unless now, each of the

Describe hopwood’s social controls, Q. Describe Hopwood’s Social controls? ...

Q. Describe Hopwood’s Social controls? Group norms, staff culture and social interaction can control what is acceptable and unacceptable behaviour, it also can determine accept

Plot the contract curve, Problem: Two people are sharing an apartment in Ne...

Problem: Two people are sharing an apartment in New York City, including all the food in the fridge. Currently, the fridge is ?lled with 30 sodas and 30 burgers. Assume person 1's

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages