Four perspectives of the balanced scorecard, Strategic Management

Four perspectives of the balanced scorecard

Customer perspective e.g. what should we do right for our customers and what do they value?
Internal perspective e.g. what should we excel at or improve internally to satisfy shareholders and customers?
Innovation and learning perspective e.g. how can we innovate and improve value?
Financial perspective e.g. how do we satisfy shareholders and create value for them?

Related Discussions:- Four perspectives of the balanced scorecard

Play cesim game online, play cesim online challenge game 6 round

play cesim online challenge game 6 round

Transport planning, Assume the population of Darwin in 50 yrs will be 2mill...

Assume the population of Darwin in 50 yrs will be 2million. There will be gas related industries in the surrounding areas of Darwin. Mining activities in the Northern Territory wil

Show the merits of using return on investment, Q. Show the Merits of using ...

Q. Show the Merits of using return on investment? Merits of using return on investment (ROI) - Relative (percentage) measure so performance can be compared 'relatively' f

E-commerce to an organisation, 1 - Analyse the business factors that under...

1 - Analyse the business factors that underpin the requirement for an e-strategy in an organisation. 2 - Talk about the benefits of e-commerce to an organisation.

What is the net cash flow for each year, Net Present Value (NPV) analysis i...

Net Present Value (NPV) analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflow and outflow to the

Strategic plan, do all organisations need strategic plan/ and what are the ...

do all organisations need strategic plan/ and what are the characteristics of good strategic plan

Strategy and organization analysis, AThis assignment provides you the oppor...

AThis assignment provides you the opportunity to integrate the course concepts in a meaningful way to develop a set of recommendations for your organization of choice to become mor

Social choice mechanism, Assume a city of 1 million people, 75% of who are ...

Assume a city of 1 million people, 75% of who are willing to pay $1 maximum (each) to clean up pollution. The rest of the population is willing to pay $100 each to clean up polluti

How and why has the bcg framework been modified, Question 1: Elaborate ...

Question 1: Elaborate on the following business strategies giving examples, and discuss under what circumstances these business strategies are applied. a) Forward integrati

Strategic issues for global market-maximize sales ratio, (1.) Infosys follo...

(1.) Infosys follows a global delivery model that enables the company to maintain standards. The vertical differentiation strategy did help the company to gain control over the ope

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages